IP Library Granted Patent US 12,073,484
Granted Patent B2
US 12,073,484 · App. 17/333,444 · Granted Aug 27, 2024

System for transporting a vulnerable population to a desired destination by one or more drivers in a set of trusted drivers

Inventors: Ritu Narayan (San Carlos, CA); Vivek Garg (San Mateo, CA); Abhishek Garg (Cambridge, MA)
Assignee: Zum Services, Inc.
G06Q50/40G06Q10/063116G06Q10/109G06Q50/01H04L51/52
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Quick Facts
Patent No.
US 12,073,484
App. No.
17/333,444
Granted
Aug 27, 2024
Kind
B2
Abstract

This disclosure generally relates to a method and system for scheduling a ride for a third party by a ride requestor. In one embodiment, the method includes receiving a ride request for a third party rider from a user device. The method may further include identifying a set of drivers from a trusted drivers and identifying from the set of trusted drivers, an optimal driver. The method may further include transmitting a ride confirmation to the ride requestor, the optimal driver, and the third party rider.

Claims (45)

1. A method for scheduling a ride for a third party rider by a ride requestor, comprising:

receiving, by a server device including a processor and from a user device associated with the ride requestor, a ride request for a third party rider;

determining, by the server device including a processor, a social network connection between the ride requestor and one or more drivers from a pool of drivers;

identifying, by the server device including the processor and from the pool of drivers, a set of trusted drivers based on the social network connection between one or more drivers from the pool of drivers and the ride requestor;

identifying, by the server device including a processor, a geographic location of the ride requestor and one or more of the one or more drivers among the set of trusted drivers;

determining, by the server device including the processor, an optimal driver from among the set of trusted drivers, based on a geographical distance between the optimal driver and the ride requestor;

transmitting, by the server device including the processor, a ride confirmation to the user device associated with the ride requestor, the optimal driver, and the third party rider;

receiving, by the server device including the processor from the user device associated with the ride requestor, an audio instruction in a voice of the ride requestor spoken in a manner that allows the third party rider to recognize the voice to a device associated with the third party rider; and

receiving, by the server device including the processor, a confirmation from the device associated with the third party rider upon recognition of the audio instruction.

2. The method of claim 1 , wherein each driver in the set of trusted drivers is a contact of the ride requestor on a social media network.

3. The method of claim 1 , wherein the optimal driver is identified from the set of trusted drivers based on information provided in the ride request.

4. The method of claim 1 , wherein the optimal driver is identified from the set of trusted drivers based on one or more parameters provided by the optimal driver.

5. The method of claim 1 , wherein the set of trusted drivers is identified based on having previously provided a driving service for the ride requestor.

6. The method of claim 1 , wherein the user device is a mobile device.

7. The method of claim 1 , wherein the ride confirmation includes identification information.

8. The method of claim 7 , wherein the identification information includes a pictorial representation of the third party rider.

9. The method of claim 7 , wherein identification information includes driver vehicle identification information.

10. The method of claim 1 , further comprises, transmitting a real time status update of the ride to the ride requestor.

11. A system for scheduling a ride for a third party rider by a ride requestor, comprising:

a server device, including a processor to:

receive, from a user device associated with the ride requestor, a ride request for a third party rider;

determine a social network connection between the ride requestor and one or more drivers from a pool of drivers;

identify, from the pool of drivers, a set of trusted drivers based on the social network connection between one or more drivers from the pool of drivers and the ride requestor;

identify a geographic location of the ride requestor and one or more of the one or more drivers among the set of trusted drivers;

determine, from among the set of trusted drivers, an optimal driver based on a geographical distance between the optimal driver and the ride requestor;

transmit a ride confirmation to the ride requestor, the optimal driver, and the third party rider;

receive, from the user device associated with the ride requestor, an audio instruction in a voice of the ride requestor spoken in a manner that allows the third party rider to recognize the voice to a device associated with the third party rider; and

receive, from the device associated with the third party rider, a confirmation upon recognition of the audio instruction.

12. The system of claim 11 , wherein the optimal driver is identified from the set of trusted drivers based on information provided in the ride request.

13. The system of claim 11 , wherein the optimal driver is identified from the set of trusted drivers based on one or more parameters provided by the optimal driver.

14. The system of claim 11 , wherein the ride confirmation includes identification information.

15. The system of claim 14 , wherein the identification information includes driver vehicle information.

16. A non-transitory computer-readable medium containing instructions which, when executed by a processor, cause the processor to:

receive, from a user device associated with a ride requestor, a ride request for a third party rider;

determine a social network connection between the ride requestor and one or more drivers from a pool of drivers;

identify, from the pool of drivers, a set of trusted drivers based on the social network connection between one or more drivers from the pool of drivers and the ride requestor;

identify a geographic location of the ride requestor and one or more of the one or more drivers among the set of trusted drivers;

determine, from among the set of trusted drivers, an optimal driver based on a geographical distance between the optimal driver and the ride requestor;

transmit a ride confirmation to the ride requestor, the optimal driver, and the third party rider;

receive, from the user device associated with the ride requestor, an audio instruction in a voice of the ride requestor spoken in a manner that allows the third party rider to recognize the voice to a device associated with the third party rider; and

receive, from the device associated with the third party rider, a confirmation upon recognition of the audio instruction.

17. The non-transitory computer-readable medium of claim 16 , wherein the processor further transmits the ride confirmation to a device associated with the third party rider.

18. The non-transitory computer-readable medium of claim 16 , wherein each driver in the set of trusted drivers is a contact of the ride requestor on a social media network.

19. The non-transitory computer-readable medium of claim 18 , wherein the optimal driver is identified from the set of trusted drivers based on one or more parameters provided by the optimal driver.

20. The non-transitory computer-readable medium of claim 16 , wherein the set of trusted drivers is identified based on having previously provided a driving service for the ride requestor.

Assignments (3)
SECURITY INTEREST Recorded Oct 31, 2025
From: ZUM SERVICES, INC.
To: HASI FLEET LENDER 2 LLC
Reel/Frame 072749/0949 →
SECURITY INTEREST Recorded Jul 19, 2023
From: ZUM SERVICES, INC.
To: JPMORGAN CHASE BANK, N.A.
Reel/Frame 064318/0684 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 28, 2021
From: NARAYAN, RITU; GARG, VIVEK; GARG, ABHISHEK
To: ZUM SERVICES, INC.
Reel/Frame 056383/0436 →
Continuity (2)
Continuation 15411826 · Jan 20, 2017
Related Publication 20220012836A1 · Jan 13, 2022