IP Library › Granted Patent US 11,663,886
Granted Patent B2
US 11,663,886 · App. 17/451,328 · Granted May 30, 2023

Methods and systems for demonstrating a personalized automated teller machine (ATM) presentation

Inventor: Stephen Van Beek Faletti (Brooklyn, NY)
Assignee: Capital One Services, LLC
G07F19/206G07F19/207G07F19/211H04W4/025H04W12/06H04W12/63
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Quick Facts
Patent No.
US 11,663,886
App. No.
17/451,328
Granted
May 30, 2023
Kind
B2
Abstract

A computer-implemented method for demonstrating a personalized automated teller machine (ATM) presentation to a user may include: obtaining transaction data of the user via a device associated with the user; obtaining, via the one or more processors, geographic data of the user based on the transaction data; generating, via the one or more processors, ATM data based on the geographic data of the user; obtaining, via the one or more processors, user feedback data based on the ATM data, wherein the user feedback data comprises a selection of an ATM of the list of the ATMs; transmitting, to the selected ATM of the list of the ATMs, presentation data based on the transaction data and the user feedback data; and demonstrating, via the selected ATM of the list of the ATMs, the personalized ATM presentation to the user based on the presentation data.

Claims (54)

1. A computer-implemented method for demonstrating a personalized automated teller machine (ATM) presentation to a user, the method comprising:

determining, based on an interaction between a user and a device associated with the user, a potential user activity that involves an interaction between the user and an ATM; and

in response to determining the potential user activity:

determining a geographic location associated with the potential user activity;

causing an ATM associated with the determined geographic location to obtain presentation data that includes information regarding a transaction entity associated with the potential user activity; and

causing at least one display associated with the ATM to demonstrate the personalized ATM presentation to the user based on the presentation data.

2. The computer-implemented method of claim 1 , wherein the interaction between the user and the device includes accessing an electronic application, via the device, associated with a transaction entity.

3. The computer-implemented method of claim 1 , wherein determining the geographic location associated with the potential user activity is based on a current location of the device.

4. The computer-implemented method of claim 1 , wherein determining the geographic location associated with the potential user activity is based on a geographic region historically associated with the user for the determined potential user activity.

5. The computer-implemented method of claim 1 , wherein causing the at least one display associated with the ATM to demonstrate the personalized ATM presentation is performed in response to determining, by the device, that the device has entered within a predetermined radius of the ATM.

6. The computer-implemented method of claim 1 , further comprising:

causing, via the device, the ATM to transition to a working mode or an on-status.

7. The computer-implemented method of claim 1 , wherein causing the ATM to demonstrate the personalized ATM presentation is performed in response to a connection being established between the device and the ATM.

8. The computer-implemented method of claim 7 , wherein the connection is established via a short-range interface of the device.

9. The computer-implemented method of claim 1 , wherein:

the ATM is one of a plurality of ATMs associated with the determined geographic location; and

the computer-implemented method further comprises:

displaying, via the device, a listing of the plurality of ATMs;

receiving, via the device, a selection by the user of the ATM from amongst the plurality of ATMs in the listing; and

in response to receiving the selection, selecting the ATM.

10. The computer-implemented method of claim 1 , further comprising:

displaying, via the device, a notification including information associated with the ATM.

11. A device for demonstrating a personalized automated teller machine (ATM) presentation to a user, the device comprising:

at least one memory storing instructions; and

at least one processor operatively connected to the at least one memory and configured to execute the instructions to perform operations, including:

determining, based on an interaction between a user associated with the device and the device, a potential user activity that involves an interaction between the user and an ATM; and

in response to determining the potential user activity:

determining a geographic location associated with the potential user activity;

causing an ATM associated with the determined geographic location to obtain presentation data that includes information regarding a transaction entity associated with the potential user activity; and

causing at least one display associated with the ATM to demonstrate the personalized ATM presentation to the user based on the presentation data.

12. The device of claim 11 , wherein:

the at least one memory further stores an electronic application associated with a transaction entity; and

the interaction between the user and the device includes accessing the electronic application via the device.

13. The device of claim 11 , wherein determining the geographic location associated with the potential user activity is based on a current location of the device.

14. The device of claim 11 , wherein determining the geographic location associated with the potential user activity is based on a geographic region historically associated with the user for the determined potential user activity.

15. The device of claim 11 , wherein causing the at least one display associated with the ATM to demonstrate the personalized ATM presentation is performed in response to determining that the device has entered within a predetermined radius of the ATM.

16. The device of claim 11 , wherein the operations further include:

causing, via the device, the ATM to transition to a working mode or an on-status.

17. The device of claim 11 , further comprising:

a short-range interface, wherein causing the ATM to demonstrate the personalized ATM presentation is performed in response to a connection being established between the device and the ATM via the short-range interface.

18. The device of claim 11 , wherein:

the ATM is one of a plurality of ATMs associated with the determined geographic location; and

the operations further include:

displaying a listing of the plurality of ATMs;

receiving a selection by the user of the ATM from amongst the plurality of ATMs in the listing; and

in response to receiving the selection, selecting the ATM.

19. The device of claim 11 , wherein the operations further include:

displaying a notification including information associated with the ATM.

20. A computer-implemented method for demonstrating a personalized automated teller machine (ATM) presentation to a user, the method comprising:

determining, based on an interaction between a user and a device associated with the user, a potential user activity that involves an interaction between the user and an ATM, wherein the interaction between the user and the device includes accessing an electronic application, via the device, associated with a transaction entity; and

in response to determining the potential user activity:

determining a geographic location associated with the potential user activity;

causing an ATM associated with the determined geographic location to obtain presentation data that includes information regarding a transaction entity associated with the potential user activity; and

in response to determining that the device has entered within a predetermined radius of the ATM, causing at least one display associated with the ATM to demonstrate the personalized ATM presentation to the user based on the presentation data.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 21, 2021
From: VAN BEEK FALETTI, STEPHEN
To: CAPITAL ONE SERVICES, LLC
Reel/Frame 057870/0743 →
Continuity (3)
Continuation 17102485 · Nov 24, 2020
Continuation 16746122 · Jan 17, 2020
Related Publication 20220036706A1 · Feb 3, 2022
Cited By (1)
US 12,243,396