IP Library Granted Patent US 11,943,318
Granted Patent B2
US 11,943,318 · App. 17/653,833 · Granted Mar 26, 2024

Recomposing survey questions for distribution via multiple distribution channels

Inventors: Wesley Jarrett Burningham (Pleasant Grove, UT); Logan John Mosley (Orem, UT); Gregory Keith Burnham (Springville, UT); Devon S Humes (Provo, UT); Nathan John Condie (American Fork, UT)
Assignee: Qualtrics, LLC
H04L67/60G06Q30/01G06Q30/02G06Q30/0203
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Quick Facts
Patent No.
US 11,943,318
App. No.
17/653,833
Granted
Mar 26, 2024
Kind
B2
Abstract

Embodiments of the present disclosure relate generally to distributing a survey created for a first distribution channel across multiple distribution channels. More specifically, one or more embodiments of the present disclosure relate to providing a user with the ability to create a survey for one distribution channel and automatically provide the survey across multiple distribution channels. Further, one or more embodiments of the present disclosure improves survey administration by collecting responses to the survey from across the various distribution channels, compiling the responses, and providing the overall results of the survey to the user.

Claims (47)

1. A computer-implemented method comprising:

storing an electronic survey in a survey system, the electronic survey comprising a survey question associated with available answer choices, wherein the survey question corresponds to a question type;

based on the question type of the survey question, determining to recompose the survey question;

generating a recomposed survey question for the survey question, the recomposed survey question comprising graphical symbol answer choices corresponding to the available answer choices of the survey question, wherein a given graphical symbol answer choice is mapped to a given available answer choice of the survey question;

providing, to a client device, the recomposed survey question comprising the graphical symbol answer choices;

receiving, from the client device, an indication of a selected graphical symbol from the graphical symbol answer choices;

generating, within a survey system, results for the survey question by mapping the selected graphical symbol to an available answer choice associated with the survey question; and

updating survey results based on the results for the survey question.

2. The computer-implemented method of claim 1 , wherein the indication of the selected graphical symbol comprises a user input associated with the selected graphical symbol.

3. The computer-implemented method of claim 2 , wherein the user input associated with the selected graphical symbol corresponds to the recomposed survey question comprising the graphical symbol answer choices corresponding to the available answer choices of the survey question.

4. The computer-implemented method of claim 1 , wherein generating the recomposed survey question for the survey question by mapping the available answer choice associated with the survey question to the graphical symbol answer choices comprises replacing an opinion within a range of opinions with a graphical symbol corresponding to the opinion.

5. The computer-implemented method of claim 1 , wherein the graphical symbol answer choices comprise emojis or ideograms.

6. The computer-implemented method of claim 1 , wherein determining to recompose the survey question further comprises:

determining the question type of the survey question by identifying the question type of the survey question.

7. The computer-implemented method of claim 1 , wherein generating the recomposed survey question for the survey question by mapping the given available answer choice associated with the survey question to the given graphical symbol answer choice comprises converting the given graphical symbol answer choice to a string of text.

8. A non-transitory computer readable storage medium comprising instructions that, when executed by at least one processor, cause a computing device to:

store an electronic survey in a survey system, the electronic survey comprising a survey question associated with available answer choices, wherein the survey question corresponds to a question type;

based on the question type of the survey question, determine to recompose the survey question;

generate a recomposed survey question for the survey question, the recomposed survey question comprising graphical symbol answer choices corresponding to the available answer choices of the survey question, wherein a given graphical symbol answer choice is mapped to a given available answer choice of the survey question;

provide, to a client device, the recomposed survey question comprising the graphical symbol answer choices;

receive, from the client device, an indication of a selected graphical symbol from the graphical symbol answer choices;

generate, within the survey system, results for the survey question by mapping the selected graphical symbol to an available answer choice associated with the survey question; and

update survey results based on the results for the survey question.

9. The non-transitory computer readable storage medium of claim 8 , wherein the indication of the selected graphical symbol comprises a user input associated with the selected graphical symbol.

10. The non-transitory computer readable storage medium of claim 9 , wherein the user input associated with the selected graphical symbol corresponds to the recomposed survey question comprising the graphical symbol answer choices corresponding to the available answer choices of the survey question.

11. The non-transitory computer readable storage medium of claim 8 , wherein generating the recomposed survey question for the survey question by mapping the available answer choice associated with the survey question to the graphical symbol answer choices comprises replacing an opinion within a range of opinions with a graphical symbol corresponding to the opinion.

12. The non-transitory computer readable storage medium of claim 8 , wherein the graphical symbol answer choices comprise emojis or ideograms.

13. The non-transitory computer readable storage medium of claim 8 , wherein determining to recompose the survey question further comprises

determining the question type of the survey question by identifying the question type of the survey question.

14. The non-transitory computer readable storage medium of claim 8 , wherein generating the recomposed survey question for the survey question by mapping the given available answer choice associated with the survey question to the given graphical symbol answer choice comprises converting the given graphical symbol answer choice to a string of text.

15. A system comprising:

at least one processor; and

at least one non-transitory computer readable storage medium storing instructions thereon that, when executed by the at least one processor, cause the system to:

store an electronic survey in a survey system, the electronic survey comprising a survey question associated with available answer choices, wherein the survey question corresponds to a question type;

based on the question type of the survey question, determine to recompose the survey question;

generate a recomposed survey question for the survey question, the recomposed survey question comprising graphical symbol answer choices corresponding to the available answer choices of the survey question, wherein a given graphical symbol answer choice is mapped to a given available answer choice of the survey question;

provide, to a client device, the recomposed survey question comprising the graphical symbol answer choices;

receive, from the client device, an indication of a selected graphical symbol from the graphical symbol answer choices;

generate, within the survey system, results for the survey question by mapping the selected graphical symbol to an available answer choice associated with the survey question; and

update survey results based on the results for the survey question.

16. The system of claim 15 , wherein the indication of the selected graphical symbol comprises a user input associated with the selected graphical symbol.

17. The system of claim 16 , wherein the user input associated with the selected graphical symbol corresponds to the recomposed survey question comprising the graphical symbol answer choices corresponding to the available answer choices of the survey question.

18. The system of claim 15 , wherein generating the recomposed survey question for the survey question by mapping the the available answer choice associated with the survey question comprises replacing an opinion within a range of opinions with a graphical symbol corresponding to the opinion.

19. The system of claim 15 ,

wherein determining to recompose the survey question further comprises

determining the question type of the survey question by identifying the question type of the survey question.

20. The system of claim 15 , wherein generating the recomposed survey question for the survey question by mapping the given available answer choice associated with the survey question to the given graphical symbol answer choice comprises converting the given graphical symbol answer choice to a string of text.

Assignments (3)
SECURITY INTEREST Recorded May 18, 2026
From: QUALTRICS, LLC; PRESS GANEY ASSOCIATES LLC; CLARABRIDGE, INC.; DELIGHTED, LLC; RIOSOFT HOLDINGS, INC.; INMOMENT, INC.; LEXALYTICS, INC.; INMOMENT RESEARCH, LLC; ALLEGIANCE SOFTWARE, INC.
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 075583/0001 →
SECURITY INTEREST Recorded Jun 29, 2023
From: QUALTRICS, LLC; CLARABRIDGE, INC.; NEW DEBDEN MERGER SUB II LLC
To: JPMORGAN CHASE BANK, N.A., AS COLLATERAL AGENT
Reel/Frame 064162/0976 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 7, 2022
From: BURNINGHAM, WESLEY JARRETT; MOSLEY, LOGAN JOHN; BURNHAM, GREGORY KEITH; HUMES, DEVON S; CONDIE, NATHAN JOHN
To: QUALTRICS, LLC
Reel/Frame 059189/0262 →
Continuity (3)
Continuation 16773684 · Jan 27, 2020
Continuation 14743745 · Jun 18, 2015
Related Publication 20220201097A1 · Jun 23, 2022