IP Library Granted Patent US 12,008,996
Granted Patent B2
US 12,008,996 · App. 17/717,326 · Granted Jun 11, 2024

System and method for managing an automated voicemail

Inventors: Richard Breuer (Alsdorf, DE); Thomas Moser (Kufstein, AT); Christoph Gilles (Herzogenrath, DE); Hans Haustetter (Lontzen, BE)
Assignee: Microsoft Technology Licensing, LLC.
G10L17/00G10L17/24G10L17/26H04M1/271H04M3/533H04M2203/6027H04M2250/74
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Quick Facts
Patent No.
US 12,008,996
App. No.
17/717,326
Granted
Jun 11, 2024
Kind
B2
Abstract

A system, method and computer-readable storage device are disclosed signing a voicemail and confirming an identity of the speaker. A method includes receiving a request to verify a speaker associated with a communication to a recipient, receiving first data from the speaker in connection with the communication, accessing second data associated with the speaker to verify the speaker, determining whether a match exists between the first data and the second data to yield a determination, retrieving a communication address of the recipient, generating a notification for the recipient, wherein the notification reports on the determination and transmitting the notification to the recipient at the communication address.

Claims (38)

1. A method comprising:

receiving a request to verify a voice message from a person impersonating a speaker using a voiceprint associated with the speaker;

determining that audio of the voice message does not match the voiceprint;

generating a notification that indicates the voice message was not successfully verified; and

transmitting an email or text message to a recipient device of a called party, the email or text message including the notification and a link to report the voice message to the authorities.

2. The method of claim 1 , further comprising:

transcribing the voice message to yield a transcription; and

transmitting the transcription to the recipient device.

3. The method of claim 1 , wherein the notification is separate and distinct from the link to report the voice message to the authorities.

4. The method of claim 1 , wherein the email or text message further includes data about the person impersonating the speaker.

5. The method of claim 1 , wherein the email or text message includes an additional link to block further communication from the person impersonating the speaker.

6. The method of claim 1 , wherein the voiceprint is generated directly from a different voice message than the voice message received from the speaker, and wherein a length of the voice message being verified is insufficient to generate an independent voiceprint.

7. A system comprising:

a processor; and

a computer-readable storage medium storing programming instructions that, when executed by the processor, cause the processor to:

receive a request to verify a voice message from a person impersonating a speaker using a voiceprint associated with the speaker;

determine that audio of the voice message does not match the voiceprint;

generate a notification that indicates the voice message was not successfully verified; and

transmit an email or text message to a recipient device of a called party, the email or text message including the notification and a link to report the voice message to the authorities.

8. The system of claim 7 , wherein the notification is separate and distinct from the link to report the voice message to the authorities.

9. The system of claim 7 , wherein the email or text message further includes data about the person impersonating the speaker.

10. The system of claim 7 , wherein the email or text message includes an additional link to block further communication from the person impersonating the speaker.

11. The system of claim 7 , wherein the programming instructions further cause the processor to:

transcribe the voice message to yield a transcription; and

transmit the transcription to the recipient device.

12. The system of claim 7 , wherein the voiceprint is generated directly from a different voice message than the voice message received from the speaker, and wherein a length of the voice message being verified is insufficient to generate an independent voiceprint.

13. A computer-readable storage device storing programming instructions that, when executed by a processor, cause the processor to:

receive a request to verify a voice message from a person impersonating a speaker using a voiceprint associated with the speaker;

determine that audio of the voice message does not match the voiceprint;

generate a notification that indicates the voice message was not successfully verified; and

transmit an email or text message to a recipient device of a called party, the email or text message including the notification and a link to report the voice message to the authorities.

14. The computer-readable storage device of claim 13 , wherein the notification is separate and distinct from the link to report the voice message to the authorities.

15. The computer-readable storage device of claim 13 , wherein the email or text message further includes data about the person impersonating the speaker.

16. The computer-readable storage device of claim 13 , wherein the email or text message includes an additional link to block further communication from the person impersonating the speaker.

17. The computer-readable storage device of claim 13 , wherein the programming instructions further cause the processor to:

transcribe the voice message to yield a transcription; and

transmit the transcription to the recipient device.

18. The computer-readable storage device of claim 13 , wherein the voiceprint is generated directly from a different voice message than the voice message received from the speaker, and wherein a length of the voice message being verified is insufficient to generate an independent voiceprint.

Assignments (3)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Nov 9, 2023
From: NUANCE COMMUNICATIONS, INC.
To: MICROSOFT TECHNOLOGY LICENSING, LLC
Reel/Frame 065530/0871 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 22, 2023
From: NUANCE COMMUNICATIONS, INC.
To: MICROSOFT TECHNOLOGY LICENSING, LLC
Reel/Frame 065314/0814 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Apr 20, 2022
From: BREUER, RICHARD; MOSER, THOMAS; GILLES, CHRISTOPH
To: NUANCE COMMUNICATIONS, INC.
Reel/Frame 059645/0784 →
Continuity (2)
Continuation 16529369 · Aug 1, 2019
Related Publication 20220238114A1 · Jul 28, 2022