IP Library › Granted Patent US 11,688,020
Granted Patent B1
US 11,688,020 · App. 17/840,429 · Granted Jun 27, 2023

Home telematics devices and insurance applications

Inventors: Brian Stephen Piccolo (Boston, MA); Guy Michael Mabry (Boston, MA); Courtney Taryn Quinn (Boston, MA); Normand Francis Olean, Jr. (Boston, MA)
Assignee: LIBERTY MUTUAL INSURANCE COMPANY
G06Q40/08H04L12/2812H04L2012/2841
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Quick Facts
Patent No.
US 11,688,020
App. No.
17/840,429
Granted
Jun 27, 2023
Kind
B1
Abstract

Home telematics devices are engineered to identify unique device signatures for all appliances, fixtures, and so on that generate voltage noise, pressure waves, and acoustic responses throughout a property. The device signatures comprise the inventory of devices in the insured's home and are used to create an electronic record of the devices that assists him in filing a claim with an insurer that is quick and easy after a theft or total loss. Using the device signatures provided by home telematics devices' sensing an itemization technology, fraud detection is also possible. Additionally, analytics software predicts possible failure by analyzing the device signatures.

Claims (36)

1. An apparatus comprising one or more processors and one or more memories storing instructions that, with the one or more processors, configure the apparatus to:

prepare an electronic insurance claim for a first operating device associated with a residence;

scan digital streams associated with a plurality of operating devices within the residence to generate respective vectors of features representative of respective device signatures for each operating device of the plurality of operating devices within the residence, wherein scanning the digital streams comprises forming digital samples based at least in part on sliding sampling windows on the digital streams;

retrieve, from an operating device inventory associated with the residence, a plurality of stored vectors of features representative of stored respective device signatures for each inventoried operating device within the residence;

compare the respective device signatures to the stored respective device signatures; and

upon determining that a first vector of features representative of a first device signature associated with the first operating device is within the respective device signatures, associate a fraud indication with the electronic insurance claim for the first operating device.

2. The apparatus of claim 1 , wherein the digital streams comprise the digital samples representative of one or more of (a) transient voltage noise, (b) continuous, line-synchronous voltage noise, (c) continuous, high-frequency voltage noise, (d) pressure waves in the plumbing infrastructure, or (e) acoustic responses of a gas regulator.

3. The apparatus of claim 2 , wherein the digital samples are generated by sampling analog signals received from operating devices.

4. The apparatus of claim 1 , wherein each inventoried operating device is associated with a classification.

5. The apparatus of claim 1 , wherein an operating device is one of an appliance, a fixture, a light bulb, a fan, a motor, an HVAC system, a forced air heater, a stove, a dryer, an electric heater, a compressor, a compact fluorescent lamp, a motor appliance, a gas-operated device, a mechanical device, a switched load, a television set, a DV player, a charging unit, a computer, or a mobile device.

6. The apparatus of claim 1 , wherein the one or more memories store instructions that, with the one or more processors, further configure the apparatus to:

determine that the first device signature for the first operating device is in the operating device inventory associated with the residence.

7. A method, comprising:

preparing an electronic insurance claim for a first operating device associated with a residence;

scanning digital streams associated with a plurality of operating devices within the residence to generate respective vectors of features representative of respective device signatures for each operating device of the plurality of operating devices within the residence, wherein scanning the digital streams comprises forming digital samples based at least in part on sliding sampling windows on the digital streams;

retrieving, from an operating device inventory associated with the residence, a plurality of stored vectors of features representative of stored respective device signatures for each inventoried operating device within the residence;

comparing the respective device signatures to the stored respective device signatures; and

upon determining that a first vector of features representative of a first device signature associated with the first operating device is within the respective device signatures, associating a fraud indication with the electronic insurance claim for the first operating device.

8. The method of claim 7 , wherein the digital streams comprise the digital samples representative of one or more of (a) transient voltage noise, (b) continuous, line-synchronous voltage noise, (c) continuous, high-frequency voltage noise, (d) pressure waves in the plumbing infrastructure, or (e) acoustic responses of a gas regulator.

9. The method of claim 8 , wherein the digital samples are generated based at least in part on analog signals received from operating devices.

10. The method of claim 7 , wherein each inventoried operating device is associated with a classification.

11. The method of claim 7 , wherein an operating device is one of an appliance, a fixture, a light bulb, a fan, a motor, an HVAC system, a forced air heater, a stove, a dryer, an electric heater, a compressor, a compact fluorescent lamp, a motor appliance, a gas-operated device, a mechanical device, a switched load, a television set, a DV player, a charging unit, a computer, or a mobile device.

12. The method of claim 7 , further comprising:

determining that the first device signature for the first operating device is in the operating device inventory associated with the residence.

13. A non-transitory computer-readable medium having computer-executable instructions stored thereon that, when executed by an apparatus, configure the apparatus to:

prepare an electronic insurance claim for a first operating device associated with a residence;

scan digital streams associated with a plurality of operating devices within the residence to generate respective vectors of features representative of respective device signatures for each operating device of the plurality of operating devices within the residence, wherein scanning the digital streams comprises forming digital samples based at least in part on sliding sampling windows on the digital streams;

retrieve, from an operating device inventory associated with the residence, a plurality of stored vectors of features representative of stored respective device signatures for each inventoried operating device within the residence;

compare the respective device signatures to the stored respective device signatures; and

upon determining that a first vector of features representative of a first device signature associated with the first operating device is within the respective device signatures, associate a fraud indication with the electronic insurance claim for the first operating device.

14. The non-transitory computer-readable medium of claim 13 , wherein the digital streams comprise the digital samples representative of one or more of (a) transient voltage noise, (b) continuous, line-synchronous voltage noise, (c) continuous, high-frequency voltage noise, (d) pressure waves in the plumbing infrastructure, or (e) acoustic responses of a gas regulator.

15. The non-transitory computer-readable medium of claim 14 , wherein the digital samples are generated based at least in part on analog signals received from operating devices.

16. The non-transitory computer-readable medium of claim 13 , wherein each inventoried operating device is associated with a classification.

17. The non-transitory computer-readable medium of claim 13 , wherein an operating device is one of an appliance, a fixture, a light bulb, a fan, a motor, an HVAC system, a forced air heater, a stove, a dryer, an electric heater, a compressor, a compact fluorescent lamp, a motor appliance, a gas-operated device, a mechanical device, a switched load, a television set, a DV player, a charging unit, a computer, or a mobile device.

18. The non-transitory computer-readable medium of claim 13 , having computer-executable instructions stored thereon that, when executed by the apparatus, further configure the apparatus to:

determine that the first device signature for the first operating device is in the operating device inventory associated with the residence.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 28, 2022
From: PICCOLO, BRIAN STEPHEN; MABRY, GUY MICHAEL; QUINN, COURTNEY TARYN; OLEAN, NORMAND FRANCIS, JR.
To: LIBERTY MUTUAL INSURANCE COMPANY
Reel/Frame 060338/0061 →
Continuity (3)
Continuation 16879922 · May 21, 2020
Continuation 14324742 · Jul 7, 2014
Provisional Application 61845140 · Jul 11, 2013