IP Library › Granted Patent US 11,924,022
Granted Patent B2
US 11,924,022 · App. 17/848,703 · Granted Mar 5, 2024

Data center issue remediation analysis user interface

Inventors: Bina K. Thakkar (Cary, NC); Lisa O'Mahony (Cork, IE); Francisco Jaen (Cork, IE)
Assignee: Dell Products L.P.
H04L41/0654H04L41/065H04L43/0817
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Quick Facts
Patent No.
US 11,924,022
App. No.
17/848,703
Granted
Mar 5, 2024
Kind
B2
Abstract

A system, method, and computer-readable medium for performing a data center monitoring and management operation. The data center monitoring and management operation includes: monitoring a plurality of data center assets contained within a data center; identifying a plurality of data center issues based upon the monitoring; performing an artificial intelligence operations assisted data center monitoring and management operation, the artificial intelligence operations assisted data center monitoring and management operation data center issue grooming operation automating at least one of identification and resolution of a particular data center issue; and, presenting information regarding the at least one of identification and resolution of the data center issue.

Claims (56)

1. A computer-implementable method for performing a data center monitoring and management operation, comprising:

monitoring a plurality of data center assets contained within a data center;

identifying a plurality of data center issues based upon the monitoring;

performing an artificial intelligence operations assisted data center monitoring and management operation, the artificial intelligence operations assisted data center monitoring and management operation comprising a data center issue prioritization operation, the data center issue prioritization operation comprising prioritizing at least some of the plurality of data center issues, the data center issue prioritization operation comprising a data center issue grooming operation, the data center issue grooming operation preparing data center asset issue data for use when prioritizing the at least some of the plurality of data center issues, the data center issue grooming operation automating identification and resolution of a particular data center issue; and,

presenting information regarding the identification and resolution of the data center issue; and wherein

the data center monitoring and management operation is performed via instructions executable by a processor, the instructions executable by the processor being deployed to a client system from a server system at a remote location.

2. The method of claim 1 , wherein:

at least some of the plurality of data center issues include respective data center issue aspects; and,

the information regarding the identification and resolution of a particular data center issue includes information regarding the respective data center issue aspects.

3. The method of claim 2 , wherein:

the information regarding the respective data center issue aspects includes at least one of issue occurrence information, issue resolution recommendation rejected information, issue resolution recommendation approved information and issue resolution recommendation applied information.

4. The method of claim 2 , wherein:

the information regarding the respective data center issue aspects includes information for the plurality of data center assets contain within the data center.

5. The method of claim 4 , wherein:

the information for the plurality of data center assets contain within the data center includes information regarding a number of occurrences of a particular aspect.

6. The method of claim 1 , wherein:

the information regarding the identification and resolution of a particular data center issue includes information regarding timing of the identification and resolution of a particular data center issue.

7. A system comprising:

a processor;

a data bus coupled to the processor; and

a non-transitory, computer-readable storage medium embodying computer program code, the non-transitory, computer-readable storage medium being coupled to the data bus, the computer program code interacting with a plurality of computer operations and comprising instructions executable by the processor and configured for:

monitoring a plurality of data center assets contained within a data center;

identifying a plurality of data center issues based upon the monitoring;

performing an artificial intelligence operations assisted data center monitoring and management operation, the artificial intelligence operations assisted data center monitoring and management operation comprising a data center issue prioritization operation, the data center issue prioritization operation comprising prioritizing at least some of the plurality of data center issues, the data center issue prioritization operation comprising a data center issue grooming operation, the data center issue grooming operation preparing data center asset issue data for use when prioritizing the at least some of the plurality of data center issues, the data center issue grooming operation automating identification and resolution of a particular data center issue; and,

presenting information regarding the identification and resolution of the data center issue; and wherein

the instructions executable by the processor are deployable to a client system from a server system at a remote location.

8. The system of claim 7 , wherein:

at least some of the plurality of data center issues include respective data center issue aspects; and,

the information regarding the identification and resolution of a particular data center issue includes information regarding the respective data center issue aspects.

9. The system of claim 8 , wherein:

the information regarding the respective data center issue aspects includes at least one of issue occurrence information, issue resolution recommendation rejected information, issue resolution recommendation approved information and issue resolution recommendation applied information.

10. The system of claim 8 , wherein:

the information regarding the respective data center issue aspects includes information for the plurality of data center assets contain within the data center.

11. The system of claim 10 , wherein:

the information for the plurality of data center assets contain within the data center includes information regarding a number of occurrences of a particular aspect.

12. The system of claim 7 , wherein:

the information regarding the identification and resolution of a particular data center issue includes information regarding timing of the identification and resolution of a particular data center issue.

13. A non-transitory, computer-readable storage medium embodying computer program code, the computer program code comprising computer executable instructions configured for:

monitoring a plurality of data center assets contained within a data center;

identifying a plurality of data center issues based upon the monitoring;

performing an artificial intelligence operations assisted data center monitoring and management operation, the artificial intelligence operations assisted data center monitoring and management operation comprising a data center issue prioritization operation, the data center issue prioritization operation comprising prioritizing at least some of the plurality of data center issues, the data center issue prioritization operation comprising a data center issue grooming operation, the data center issue grooming operation preparing data center asset issue data for use when prioritizing the at least some of the plurality of data center issues, the data center issue grooming operation automating identification and resolution of a particular data center issue; and,

presenting information regarding the identification and resolution of the data center issue; and wherein

the computer executable instructions are deployable to a client system from a server system at a remote location.

14. The non-transitory, computer-readable storage medium of claim 13 , wherein:

at least some of the plurality of data center issues include respective data center issue aspects; and,

the information regarding the identification and resolution of a particular data center issue includes information regarding the respective data center issue aspects.

15. The non-transitory, computer-readable storage medium of claim 14 , wherein:

the information regarding the respective data center issue aspects includes at least one of issue occurrence information, issue resolution recommendation rejected information, issue resolution recommendation approved information and issue resolution recommendation applied information.

16. The non-transitory, computer-readable storage medium of claim 14 , wherein:

the information regarding the respective data center issue aspects includes information for the plurality of data center assets contain within the data center.

17. The non-transitory, computer-readable storage medium of claim 16 , wherein:

the information for the plurality of data center assets contain within the data center includes information regarding a number of occurrences of a particular aspect.

18. The non-transitory, computer-readable storage medium of claim 17 , wherein:

the information regarding the identification and resolution of a particular data center issue includes information regarding timing of the identification and resolution of a particular data center issue.

19. The non-transitory, computer-readable storage medium of claim 13 , wherein:

the computer executable instructions are provided by a service provider to a user on an on-demand basis.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jun 24, 2022
From: THAKKAR, BINA K.; O'MAHONY, LISA; JAEN, FRANCISCO
To: DELL PRODUCTS L.P.
Reel/Frame 060304/0370 →
Continuity (1)
Related Publication 20230421430A1 · Dec 28, 2023
Cited By (1)
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