Banking at a multi-level ATM
An ATM is configured to interact with a mobile device and provide user access to one or more of the banking services available at the ATM using the mobile device. Banking-related information may be viewed and/or input at the ATM using the mobile device. The ATM may have multiple vertical levels of deposit slots, withdrawal trays and/or receipt dispensers. A level at the ATM at which the user interacts with the ATM for deposits, withdrawals, or receipts may be selected. The level may be specified by the user of the mobile device, at the ATM or using the mobile device, or may be determined by the ATM.
1. A method for enabling a banking transaction to be conducted at an automated teller machine (ATM) using a mobile device for user interaction with the ATM, the method comprising:
providing access, by an ATM to a user mobile device in a vicinity of the ATM, to enable a user to interact with the mobile device to select an option presented on the mobile device to access a plurality of banking services offered at the ATM;
wherein the ATM includes disposed thereon multiple vertical levels of deposit slots and withdrawal trays;
verifying that the user has permission to access the banking services offered at the ATM based on user identification information submitted via the mobile device;
after verification of the user identification information, enabling the user to access the banking services at the ATM by interacting with the mobile device and to view on the mobile device information related to the banking services; and
in response to user interaction with the mobile device, accepting a deposit of currency or one or more checks at a user-selected one of the deposit slots or dispensing a withdrawal of currency at a user-selected one of the withdrawal trays.
2. The method of claim 1 , further comprising:
enabling the user to specify, via user interaction at the ATM, the one of the multiple vertical levels at which to accept the deposit or to dispense the withdrawal.
3. An automated teller machine (ATM) comprising:
a non-transitory computer-readable memory storing computer-executable instructions that, when executed by a processor on a computer, cause the computer to:
provide access, by an ATM to a user mobile device in a vicinity of the ATM, to enable a user to interact with the mobile device to select an option presented on the mobile device to access a plurality of banking services offered at the ATM, wherein the ATM includes disposed thereon multiple vertical levels of deposit slots and withdrawal trays;
verify that the user has permission to access the banking services offered at the ATM based on user identification information submitted via the mobile device;
after verification of the user identification information, enable the user to access the banking services at the ATM by interacting with the mobile device and to view on the mobile device information related to the banking services; and
in response to user interaction with the mobile device, accept a deposit of currency or one or more checks at a user-selected or an ATM-selected one of the deposit slots or dispense a withdrawal of currency at a user-selected or an ATM-selected one of the withdrawal trays.
4. The ATM of claim 3 , wherein the banking services that the user is enabled to access at the ATM via interaction with the mobile device comprises at least one of:
a cash withdrawal;
a deposit of cash or a check;
an electronic funds transfer;
a check balance transaction; or
an electronic payment.
5. The ATM of claim 3 , wherein each of the multiple vertical levels further comprises disposed thereon a transaction receipt dispenser.
6. The ATM of claim 3 , wherein the ATM includes no display screen disposed thereon.
7. A method for enabling a banking transaction to be conducted at an automated teller machine (ATM) using a mobile device for user interaction with the ATM, the method comprising:
providing access, by an ATM to a user mobile device in a vicinity of the ATM, to enable a user to interact with the mobile device to select an option presented on the mobile device to access a plurality of banking services offered at the ATM;
wherein the ATM includes disposed thereon multiple vertical levels of deposit slots and withdrawal trays;
verifying that the user has permission to access the banking services offered at the ATM based on user identification information submitted via the mobile device;
after verification of the user identification information, enabling the user to access the banking services at the ATM by interacting with the mobile device and to view on the mobile device information related to the banking services; and
in response to user interaction with the mobile device, accepting a deposit of currency or one or more checks at an ATM-selected one of the deposit slots or dispensing a withdrawal of currency at an ATM-selected one of the withdrawal trays.