SYSTEM AND METHOD FOR E2E WORK ORDER MANAGEMENT FOR COVERAGE HOLE MITIGATION

1 . A method comprising:

receiving a coverage hole mitigation work order (CHMWO) created by a project work order (PWO) administrator;

receiving assignment of the CHMWO from the PWO administrator to a PWO requester that is included in a geographic location of the CHMWO;

receiving coverage hole optimization for the CHMWO from the PWO requester; and

closing the CHMWO in response to the coverage hole optimization being validated.

2 . The method of claim 1 , further comprising:

in response to the PWO requester accepting the assignment of the CHMWO, generating a coverage hole optimization work order; and

assigning the coverage hole optimization work order to the PWO requester.

3 . The method of claim 1 , wherein the PWO requester is a first PWO requester, the method further comprising:

in response to the PWO requester rejecting the assignment of the CHMWO, assigning the CHMWO to a PWO approver;

in response to the PWO approver accepting the assignment of the CHMWO, generating a coverage hole optimization work order; and

assigning the coverage hole optimization work order to a second PWO requester.

4 . The method of claim 3 , further comprising:

in response to the PWO approver rejecting the assignment of the CHMWO, assigning the CHMWO to the PWO administrator;

in response to the PWO administrator accepting the assignment of the CHMWO, generating the coverage hole optimization work order;

assigning the coverage hole optimization work order to the second PWO requester; and

in response to the PWO administrator rejecting the assignment of the CHMWO, closing the CHMWO.

5 . The method of claim 1 , wherein:

the receiving coverage hole optimization for the CHMWO from the PWO requester comprises:

receiving a default e-tilt for a first cell created by a mitigation algorithm; or

receiving a modified e-tilt for the first cell from the PWO requester; or

receiving a second cell and parameters for the second cell to be used to mitigate a coverage hole.

6 . The method of claim 5 , further comprising:

receiving the parameters for the second cell through one of:

receiving a service access point (SAP) ID;

receiving a file upload; or

selecting the second cell from a graphical user interface (GUI) displayed on a user interface (UI), the GUI displaying a map of the geographic location of the coverage hole.

7 . The method of claim 1 , further comprising:

in response to the coverage hole optimization for the CHMWO being rejected by the PWO requester, sending the coverage hole optimization back to the PWO requester to be modified; and

in response to the coverage hole optimization for the CHMWO being accepted by the PWO requester, sending the coverage hole optimization to a PWO approver to be validated.

8 . The method of claim 7 , further comprising:

in response to the coverage hole optimization for the CHMWO being rejected by the PWO approver, sending the coverage hole optimization back to the PWO requester to be modified;

in response to the coverage hole optimization for the CHMWO being accepted by the PWO approver, performing one of:

closing the CHMWO; or

assigning a new cell site request to the PWO requester.

9 . The method of claim 8 , further comprising:

receiving a new cell site requisition from the PWO requester; and

sending the new cell site requisition to the PWO approver.

10 . The method of claim 9 , further comprising:

in response to the new cell site requisition being rejected by the PWO approver, sending the new cell site requisition back to the PWO requester to be modified; and

in response to the new cell site requisition being accepted by the PWO approver, sending the new site requisition to the PWO administrator to be validated.

11 . An apparatus, comprising:

a processor; and

a memory having instructions stored thereon that, when executed by the processor, cause the processor to:

receive a coverage hole mitigation work order (CHMWO) created by a project work order (PWO) administrator;

receive assignment of the CHMWO from the PWO administrator to a PWO requester that is included in a geographic region of the CHMWO;

receive coverage hole optimization for the CHMWO from the PWO requester; and

close the CHMWO in response to the coverage hole optimization being validated.

12 . The apparatus of claim 11 , wherein the instructions further cause the processor to:

in response to PWO requester acceptance of the assignment of the CHMWO, generate a coverage hole optimization work order; and

assign the coverage hole optimization work order to the PWO requester.

13 . The apparatus of claim 11 , wherein the PWO requester is a first PWO requester, the instructions further cause the processor to:

in response to POW requester rejection of the assignment of the CHMWO, assign the CHMWO to a PWO approver;

in response to PWO approver acceptance of the assignment of the CHMWO, generate a coverage hole optimization work order; and

assign the coverage hole optimization work order to a second PWO requester.

14 . The apparatus of claim 13 , wherein the instructions further cause the processor to:

in response to POW approver rejection of the assignment of the CHMWO, assign the CHMWO to the PWO administrator;

in response to PWO administrator acceptance of the assignment of the CHMWO, generate the coverage hole optimization work order;

assign the coverage hole optimization work order to the second PWO requester; and

in response to the PWO administrator rejecting the assignment of the CHMWO, closing the CHMWO.

15 . The method of claim 1 , wherein the receiving coverage hole optimization for the CHMWO from the PWO requester comprises:

receive a default e-tilt for a first cell created by a mitigation algorithm; or

receive a modified e-tilt for the first cell from the PWO requester; or

receive a second cell and parameters for the second cell to be used to mitigate a coverage hole.

16 . A non-transitory computer readable medium having instructions stored thereon that, when executed by a processor, cause an apparatus to:

receive a coverage hole mitigation work order (CHMWO) created by a project work order (PWO) administrator;

receive assignment of the CHMWO from the PWO administrator to a PWO requester that is included in a geographic region of the CHMWO;

receive coverage hole optimization for the CHMWO from the PWO requester; and

close the CHMWO in response to the coverage hole optimization being validated.

17 . The non-transitory computer readable medium of claim 16 , wherein the instructions further cause the processor to:

in response to PWO requester acceptance of the assignment of the CHMWO, generate a coverage hole optimization work order; and

assign the coverage hole optimization work order to the PWO requester.

18 . The non-transitory computer readable medium of claim 16 , wherein the PWO requester is a first PWO requester, the instructions further cause the processor to:

in response to POW requester rejection of the assignment of the CHMWO, assign the CHMWO to a PWO approver;

in response to PWO approver acceptance of the assignment of the CHMWO, generate a coverage hole optimization work order; and

assign the coverage hole optimization work order to a second PWO requester.

19 . The non-transitory computer readable medium of claim 18 , wherein the instructions further cause the processor to:

in response to POW approver rejection of the assignment of the CHMWO, assign the CHMWO to the PWO administrator;

in response to PWO administrator acceptance of the assignment of the CHMWO, generate the coverage hole optimization work order;

assign the coverage hole optimization work order to the second PWO requester; and

in response to the PWO administrator rejecting the assignment of the CHMWO, closing the CHMWO.

20 . The non-transitory computer readable medium of claim 16 , wherein the receiving coverage hole optimization for the CHMWO from the PWO requester comprises:

receive a default e-tilt for a first cell created by a mitigation algorithm; or

receive a modified e-tilt for the first cell from the PWO requester; or

receive a second cell and parameters for the second cell to be used to mitigate a coverage hole.