Granted Patent B2

US 12,346,868 · App. 18/024,634 · Granted Jul 1, 2025

Inventors: Jianmin Yang (Beijing, CN); Xiaonan Yan (Beijing, CN); Wankui Ju (Beijing, CN); Zhenlong Qu (Beijing, CN); Chao Wang (Beijing, CN); Zhongliang Zhang (Beijing, CN); Ru Wang (Beijing, CN)

Assignee: BEIJING JINDONG ZHENSHI INFORMATION TECHNOLOGY CO., LTD.

G06Q10/0832G06Q2250/50G06Q2250/60G06Q2250/70G07B2017/00701

Abstract

Claims (65)

1. A mailing method performed via a processor executing a computer program, comprising:

in response to a mailing request from a user, sending, with the processor, an opening instruction to an intelligent mailing cabinet, controlling an article placement region of the intelligent mailing cabinet to open, and acquiring article information of an article to be mailed already placed inside the article placement region;

generating, with the processor, recommended service information according to the acquired article information, and sending the recommended service information to the intelligent mailing cabinet, such that the intelligent mailing cabinet displays the recommended service information; and

in response to the user making an adjustment to the recommended service information, determining, with the processor, mailing service information corresponding to the article to be mailed, and controlling the intelligent mailing cabinet to perform a mailing operation with respect to the article according to the mailing service information,

wherein, before controlling the camera of the intelligent mailing cabinet to take a picture of the article to be mailed, the method further comprises:

in the case that the article to be mailed contains liquid, determine whether the liquid is safe;

in the case of determining that the liquid is safe, controlling, with the processor, the camera to take a picture of the article to be mailed;

in the case of determining that the liquid is dangerous, sending, with the processor, information that the liquid is dangerous to the intelligent mailing cabinet, and rejecting the mailing request.

2. The method according to claim 1 , wherein the controlling of the intelligent mailing cabinet to perform a mailing operation on the article to be mailed according to the mailing service information comprises:

conducting order receiving processing to the article to be mailed according to the mailing service information, and sending the order receiving processing result to the intelligent mailing cabinet, so as to control the intelligent mailing cabinet to perform the mailing operation on the article to be mailed according to the order receiving processing result.

3. The method according to claim 2 , wherein, the order receiving processing result comprises: packaging guide operation and mailing sheet information; and,

the controlling of the intelligent mailing cabinet to perform the mailing operation on the articles to be mailed according to the order receiving processing result, includes:

controlling a printing device of the intelligent mailing cabinet to generate a sheet of the article to be mailed according to the mailing sheet information;

according to the packaging guide operation, controlling the packaging device of the intelligent mailing cabinet to package the articles to be mailed, and then affixing the sheet to the packaged articles to be mailed.

4. The method according to claim 3 , wherein

the order receiving processing result comprises: label information; and

the method further comprising:

according to the label information, controlling, with the processor, the printing device to generate the label of the article to be mailed, and affixing the label to the packaged article to be mailed.

5. The method according to claim 2 , wherein

the operation processing result comprises: fee information; and

the method further comprising:

controlling, with the processor, the intelligent mailing cabinet to display the fee information so as to guide the user to pay the fee.

6. The method according to claim 2 , wherein the mailing request comprises: mailing address and receiving address; and

conducting the order receiving processing to the article to be mailed according to the mailing service information, comprises:

verifying the reasonableness of the mailing service information according to the mailing address and receiving address;

if the verification passes, generating the order receiving processing result and returning the order receiving processing result;

if the verification fails, returning information that the reasonableness verification fails so that the intelligent mailing cabinet can display the information that the reasonableness verification fails and reject the mailing request.

7. The method according to claim 1 , wherein the acquiring of the article to be mailed already placed inside the article placement region includes:

after the article to be mailed is placed inside the article placement region, controlling a camera of the intelligent mailing cabinet to take a picture of the article to be mailed to obtain the picture of the article to be mailed;

invoking an image recognition interface of the intelligent mailing cabinet to identify the image of the article to be mailed to obtain category information and quantity information of the article to be mailed;

weighing the article to be mailed using a weight sensor of the intelligent mailing cabinet and obtaining weight information of the article to be mailed.

8. The method according to claim 1 , wherein, after acquiring the article information of the article to be mailed already placed inside the article placement region, the method further comprises:

sending, with the processor, the article information to the intelligent mailing cabinet and controlling the intelligent mailing cabinet to display the article information so that the user can confirm the article information.

9. The method according to claim 1 , wherein the article knowledge base is generated by mapping articles based on set mailing rules, and the article knowledge base stores a mapping relationship between articles and mailing conditions corresponding to the articles.

10. The method according to claim 1 , wherein, in response to the user making adjustments to the recommended service information, the determining of the mailing service information corresponding to the article to be mailed comprises:

after the user adjusts the displayed recommended service information according to specific requirements, determining that the displayed service information is the mailing service information.

11. The method according to claim 1 , wherein the generating of the recommended service information according to the acquired article information comprises:

according to the acquired article information, determining whether the article to be mailed meets mailing conditions;

if the article to be mailed meets the mailing conditions, taking the acquired article information as a matching condition, matching first recommended service information corresponding to the article to be mailed from an article knowledge base, and predicting second recommended service information corresponding to the acquired article information based on a user behavior analysis model, the user behavior analysis model is a model obtained by analyzing the user's historical mailing behavior;

if the article to be mailed does not meet the mailing conditions, returning information that does not meet the mailing conditions to the intelligent mailing cabinet, so that the intelligent mailing cabinet can display the information that does not meet the mailing conditions and reject the mailing request;

wherein the recommended service information consists of the first recommended service information and the second recommended service information.

12. A non-transitory computer-readable medium with a computer program stored thereon, when executed by a processor, the program implements a method comprising:

in response to a mailing request from a user, sending an opening instruction to an intelligent mailing cabinet, controlling an article placement region of the intelligent mailing cabinet to open, and acquiring article information of an article to be mailed already placed inside the article placement region;

generating recommended service information according to the acquired article information, and sending the recommended service information to the intelligent mailing cabinet, such that the intelligent mailing cabinet displays the recommended service information; and

in response to the user making an adjustment to the recommended service information, determining mailing service information corresponding to the article to be mailed, and controlling the intelligent mailing cabinet to perform a mailing operation with respect to the article according to the mailing service information,

wherein, before controlling the camera of the intelligent mailing cabinet to take a picture of the article to be mailed, the method further comprises:

in the case that the article to be mailed contains liquid, determine whether the liquid is safe;

in the case of determining that the liquid is safe, controlling the camera to take a picture of the article to be mailed;

in the case of determining that the liquid is dangerous, sending information that the liquid is dangerous to the intelligent mailing cabinet, and rejecting the mailing request.

13. The non-transitory computer-readable medium according to claim 12 , wherein the acquiring of the article to be mailed already placed inside the article placement region includes:

after the article to be mailed is placed inside the article placement region, controlling a camera of the intelligent mailing cabinet to take a picture of the article to be mailed to obtain the picture of the article to be mailed;

invoking an image recognition interface of the intelligent mailing cabinet to identify the image of the article to be mailed to obtain category information and quantity information of the article to be mailed;

weighing the article to be mailed using a weight sensor of the intelligent mailing cabinet and obtaining weight information of the article to be mailed.

14. The non-transitory computer-readable medium according to claim 12 , wherein, after acquiring the article information of the article to be mailed already placed inside the article placement region, the method further comprises:

sending the article information to the intelligent mailing cabinet and controlling the intelligent mailing cabinet to display the article information so that the user can confirm the article information.

15. The non-transitory computer-readable medium according to claim 12 , wherein the article knowledge base is generated by mapping articles based on set mailing rules, and the article knowledge base stores a mapping relationship between articles and mailing conditions corresponding to the articles.

16. The non-transitory computer-readable medium according to claim 12 , wherein, in response to the user making adjustments to the recommended service information, the determining of the mailing service information corresponding to the article to be mailed comprises:

after the user adjusts the displayed recommended service information according to specific requirements, determining that the displayed service information is the mailing service information.

17. The non-transitory computer-readable medium according to claim 12 , wherein the controlling of the intelligent mailing cabinet to perform a mailing operation on the article to be mailed according to the mailing service information comprises:

conducting order receiving processing to the article to be mailed according to the mailing service information, and sending the order receiving processing result to the intelligent mailing cabinet, so as to control the intelligent mailing cabinet to perform the mailing operation on the article to be mailed according to the order receiving processing result.

18. The non-transitory computer-readable medium according to claim 12 , wherein, the generating of the recommended service information according to the acquired article information comprises:

according to the acquired article information, determining whether the article to be mailed meets mailing conditions;

if the article to be mailed meets the mailing conditions, taking the acquired article information as a matching condition, matching first recommended service information corresponding to the article to be mailed from an article knowledge base, and predicting second recommended service information corresponding to the acquired article information based on a user behavior analysis model, the user behavior analysis model is a model obtained by analyzing the user's historical mailing behavior;

if the article to be mailed does not meet the mailing conditions, returning information that does not meet the mailing conditions to the intelligent mailing cabinet, so that the intelligent mailing cabinet can display the information that does not meet the mailing conditions and reject the mailing request;

wherein the recommended service information consists of the first recommended service information and the second recommended service information.

Assignments (1)

Priority Claims (1)

Continuity (1)

References Cited (64)