Granted Patent B2

US 12,282,731 · App. 18/117,222 · Granted Apr 22, 2025

Inventors: Caleb Whitmore (San Francisco, CA); Susan Marie Grimshaw (Krikland, WA); Poonam Ganesh Hattangady (Seattle, WA)

Assignee: Microsoft Technology Licensing, LLC

G06F40/166G06F40/106H04L51/42

Abstract

Claims (70)

1. A system for generating a suggested reply message using a generative artificial intelligence (AI) model, the system comprising:

at least one processor; and

memory storing instructions that, when executed by the at least one processor, cause the system to:

receive a selection of a message;

determine a message type for the message;

based on the message type matching a particular message type and an interaction indication exceeding a threshold, trigger a prompt to be generated;

generate the prompt by combining the message with a request phrase, the request phrase requesting at least one draft reply to the message;

provide the prompt as input to a generative AI model;

receive, from the generative AI model, a draft reply to the message; and

cause a display of the draft reply for editing.

2. The system of claim 1 , wherein the instructions further cause the system to:

receive a selection to send the draft reply;

prior to transmitting the draft reply, detect that a number of edits less than an editing threshold have been made to the draft reply; and

in response to detecting that the number of edits is less than the editing threshold, display a notification requesting confirmation that the draft reply should be sent.

3. The system of claim 1 , wherein the instructions further cause the system to:

receive a selection to send the draft reply;

prior to transmitting the draft reply, detect that a time duration between displaying the draft reply and receiving the selection to send the reply is less than a threshold; and

in response to detecting that the duration is less than the threshold, display a notification requesting confirmation that the draft reply should be sent.

4. The system of claim 3 , wherein the instructions further cause the system to:

receive a confirmation that the draft reply should be sent; and

send the draft reply.

5. The system of claim 1 , wherein the instructions further cause the system to:

detect that a time duration between displaying the draft reply and receiving the selection to send the reply satisfies a threshold; and

display a send option concurrently with the draft reply.

6. The system of claim 1 , wherein the interaction indication includes a duration the message is open.

7. The system of claim 1 , wherein the interaction indication includes a scroll interaction.

8. The system of claim 1 , wherein the request phrase is a predefined request.

9. The system of claim 1 , wherein the message type includes an email categorized as focused.

10. The system of claim 1 , wherein the message type is a non-confidential email.

11. A computer-implemented method for generating a suggested reply message using a generative artificial intelligence (AI) model, the method comprising:

receiving a selection of a message;

generating a prompt by combining the message with a request phrase, the request phrase requesting at least one draft reply to the message;

providing the prompt as input to a generative AI model;

receiving, from the generative AI model, a draft reply to the message;

causing a display of the draft reply for editing;

receiving a selection to send the draft reply;

instead of transmitting the draft reply in response to send the draft reply, performing at least one of:

detecting that time duration between displaying the draft reply and receiving the selection to send the reply is less than a threshold; and

detecting that a number of edits less than an editing threshold have been made to the draft reply; and

in response to at least one of detecting that the duration is less than the threshold and detecting that the number of edits is less than the editing threshold, displaying a notification requesting confirmation that the draft reply should be sent.

12. The method of claim 11 , wherein prior to generating the prompt, the method further includes:

determining a message type for the message; and

determining the message type meets criteria for generating the prompt.

13. The method of claim 11 , wherein prior to generating the prompt, the method includes receiving an interaction indication.

14. The method of claim 13 , further comprising determining the interaction indication satisfies a minimum interaction threshold.

15. The method of claim 13 , wherein the interaction indication comprises a duration the message is open.

16. The method of claim 13 , wherein the interaction indication comprises a scroll interaction.

17. The method of claim 11 , further comprising:

receiving a confirmation that the draft reply should be sent; and

sending the draft reply.

18. The method of claim 11 , further comprising, prior to receiving the selection to send the draft reply:

detecting that a time duration between displaying the draft reply and receiving the selection to send the draft reply satisfies a minimum time threshold; and

displaying a send option concurrently with the draft reply.

19. A system for generating a suggested reply message using a generative artificial intelligence (AI) model, the system comprising:

at least one processor; and

memory storing instructions that, when executed by the at least one processor, cause the system to perform a set of operations comprising:

receiving a selection of a message;

generating a prompt by combining the message with a request phrase, the request phrase requesting at least one draft reply to the message;

providing the prompt as input to a generative AI model;

receiving, from the generative AI model, a draft reply to the message;

causing a display of the draft reply for editing;

displaying a send option to send the draft reply;

receiving a selection of the send option;

instead of transmitting the draft reply in response to the selection of the send option, performing at least one of:

detecting that time duration between displaying the draft reply and receiving the selection to send the reply is less than a threshold; and

detecting that a number of edits less than an editing threshold have been made to the draft reply; and

in response to at least one of detecting that the duration is less than the threshold and detecting that the number of edits is less than the editing threshold, displaying a notification requesting confirmation that the draft reply should be sent.

20. The system of claim 19 , wherein the operations further comprise:

receiving a confirmation that the draft reply should be sent; and

sending the draft reply.

Assignments (1)

Continuity (1)

References Cited (110)

Cited By (1)

US 12,524,605