Granted Patent B2

US 12,413,629 · App. 18/152,088 · Granted Sep 9, 2025

Inventors: James S. Robinson (Indianapolis, IN); Damian C. Chung (Gilbert, AZ); Lamont Orange (Florissant, MO)

H04L63/205H04L63/0807H04L63/10H04L63/105

Abstract

Claims (65)

1. A method for policy-controlled access security to electronic agents in cloud-based multi-tenant systems comprising a plurality of memories, the method comprising:

requesting by a local application running on a client device access to an electronic agent of a remote application run on a remote instance of an agent server, wherein a token is required by the electronic agent;

determining a set of policies from a plurality of policies corresponding to the electronic agent, wherein:

the plurality of policies specifies controlled access to a plurality of electronic agents of a plurality of remote applications,

the controlled access includes restrictive use of a functionality associated with the electronic agents, access to shared content, and/or access to the electronic agent by a plurality of end users, and

the plurality of electronic agents includes online meeting, chatbots, web conferences, webinars, chatting platforms, and/or messaging applications;

correlating the token with a plurality of tokens in a token repository for identifying a user application associated with the token;

comparing the remote application corresponding to the token from the request with the identified user application;

determining an authorization by a mid-link server corresponding to the token for accessing the electronic agent based on the comparing, wherein the determining the authorization comprising either:

authorizing the token for accessing the electronic agent via the remote application, or

blocking the token when unauthorized to prevent access to the electronic agent, wherein machine learning algorithms are used to categorize the token based on token usage, and the token is subcategorized as blocked in case the token was blocked in past;

enforcing the set of policies on the client device;

identifying a non-compliance with the set of policies during the access of the electronic agents, wherein the non-compliance of the set of policies is identified by determining enabling of one or more Artificial Intelligence (AI) devices within a threshold distance from an end user of the client device, and an alert is generated for one or more of the plurality of end users based on the non-compliance;

providing the access to the electronic agent based on the set of policies via the agent server;

modifying the set of policies based on the non-compliance; and

updating the functionality associated with the electronic agent based on the modified set of policies, wherein access rights to the functionality of the plurality of electronic agents comprise one or more of: recording, sharing content, inviting participants, and use of the one or more AI devices in a vicinity of the participants.

2. The method for policy-controlled access security to electronic agents in cloud-based multi-tenant systems as recited in claim 1 , wherein the plurality of policies corresponding to the functionality are modified based on a new request from the client device.

3. The method for policy-controlled access security to electronic agents in cloud-based multi-tenant systems as recited in claim 1 , wherein the plurality of policies is based on a tenant of the client device, a type of network connection, confidentiality associated with the functionality and the plurality of remote applications, user logs, and/or a user designation associated with the client device.

4. The method for policy-controlled access security to electronic agents in cloud-based multi-tenant systems as recited in claim 1 , further comprising assigning a plurality of privileges to the client device for accessing the electronic agent based on the set of policies, wherein the set of policies specifies the plurality of privileges associated with the controlled access to the electronic agent.

5. The method for policy-controlled access security to electronic agents in cloud-based multi-tenant systems as recited in claim 1 , wherein a plurality of privileges allows the end user of the plurality of end users to assign access rights to other participants of the electronic agents based on the set of policies.

6. The method for policy-controlled access security to electronic agents in cloud-based multi-tenant systems as recited in claim 1 , wherein the modifying of the set of policies associated with the token is based on usage history of the functionality of the electronic agent.

7. A policy-based access system for managing secure access to electronic agents in cloud-based multi-tenant systems, the policy-based access system comprising one or more servers including one or more memories, collectively having code for:

requesting by a local application running on a client device access to an electronic agent of a remote application run on a remote instance of an agent server, wherein a token is required by the electronic agent;

determining a set of policies from a plurality of policies corresponding to the electronic agent, wherein:

the plurality of policies specifies controlled access to a plurality of electronic agents of a plurality of remote applications,

the controlled access comprises one or more of restrictive use of a functionality associated with the electronic agents, access to shared content, and access to the electronic agent by a plurality of end users, and

the plurality of electronic agents comprises one or more of: online meetings, chatbots, web conferences, webinars, chatting platforms, and messaging applications;

correlating the token with a plurality of tokens in a token repository for identifying a user application associated with the token;

comparing the remote application corresponding to the token from the request with the identified user application;

determining an authorization by a mid-link server corresponding to the token for accessing the electronic agent based on the comparing, wherein the determining the authorization comprising either:

authorizing the token for accessing the electronic agent via the remote application, or

blocking the token when unauthorized to prevent access to the electronic agent, wherein machine learning algorithms are used to categorize the token based on token usage, and the token is subcategorized as blocked in case the token was blocked in past;

enforcing the set of policies on the client device;

identifying a non-compliance with the set of policies during access of the electronic agents, wherein the non-compliance of the set of policies is identified by determining enabling of one or more Artificial Intelligence (AI) devices within a threshold distance from an end user of the client device, and an alert is generated for one or more of the plurality of end users based on the non-compliance;

providing access to the electronic agent based on the set of policies via the agent server;

modifying the set of policies based on the non-compliance; and

updating the functionality associated with the electronic agent based on the modified set of policies, wherein access rights to the functionality of the plurality of electronic agents comprise one or more of: recording, sharing content, inviting participants, and use of the one or more AI devices in a vicinity of the participants.

8. The policy-based access system for managing secure access to electronic agents in cloud-based multi-tenant systems as recited in claim 7 , wherein the plurality of policies corresponding to the functionality are modified based on a new request from the client device.

9. The policy-based access system for managing secure access to electronic agents in cloud-based multi-tenant systems as recited in claim 7 , wherein the plurality of policies is based on a tenant of the client device, a type of network connection, confidentiality associated with the functionality and the plurality of remote applications, user logs, and/or a user designation associated with the client device.

10. The policy-based access system for managing secure access to electronic agents in cloud-based multi-tenant systems as recited in claim 7 , further comprising code for assigning a plurality of privileges to the client device for accessing the electronic agent based on the set of policies, wherein the set of policies specifies the plurality of privileges associated with the controlled access to the electronic agent.

11. The policy-based access system for managing secure access to electronic agents in cloud-based multi-tenant systems as recited in claim 7 , wherein a plurality of privileges allows the end user of the plurality of end users to assign access rights to other participants of the electronic agents based on the set of policies.

12. The policy-based access system for managing secure access to electronic agents in cloud-based multi-tenant systems as recited in claim 7 , wherein the modifying of the set of policies associated with the token is based on usage history of the functionality of the electronic agent.

13. A policy-controlled access security system for managing access security to electronic agents in a cloud based multi-tenant system, the policy-controlled access security system comprising:

a client device having a local application, the local application executes on the client device to request by a local application running on a client device access to an electronic agent of a remote application run on a remote instance of an agent server, wherein a token is required by the electronic agent; and

a mid-link server for:

determine a set of policies from a plurality of policies corresponding to the electronic agent, wherein:

the plurality of policies specifies controlled access to a plurality of electronic agents of a plurality of remote applications,

the controlled access comprises one or more of: restrictive use of a functionality associated with the electronic agents, access to shared content, and access to the electronic agent by a plurality of end users, and

the plurality of electronic agents comprises one or more of: online meetings, chatbots, web conferences,

webinars, chatting platforms, and messaging applications;

correlate the token with a plurality of tokens in a token repository for identifying a user application associated with the token;

compare the remote application corresponding to the token from the request with the identified user application;

determine an authorization by a mid-link server corresponding to the token for accessing the electronic agent based on the comparing, wherein the determining the authorization comprises either:

authorizing the token for accessing the electronic agent via the remote application, or

blocking the token when unauthorized to prevent access to the electronic agent, wherein machine learning algorithms are used to categorize the token based on token usage, and the token is subcategorized as blocked in case the token was blocked in past;

enforce the set of policies on the client device;

identify a non-compliance with the set of policies during access of the electronic agents, wherein the non-compliance of the set of policies is identified by determining enabling of one or more Artificial Intelligence (AI) devices within a threshold distance from an end user of the client device, and an alert is generated for one or more of the plurality of end users based on the non-compliance;

provide access to the electronic agent based on the set of policies via the agent server;

modify the set of policies based on the non-compliance; and

updating the functionality associated with the electronic agent based on the modified set of policies, wherein access rights to the functionality of the plurality of electronic agents comprises one or more of: recording, sharing content, inviting participants, and use of the one or more AI devices in a vicinity of the participants.

14. The policy-controlled access security system for managing access security to electronic agents in the cloud based multi-tenant system recited in claim 13 , wherein the plurality of policies corresponding to the functionality are modified based on a new request from the client device.

15. The policy-controlled access security system for managing access security to electronic agents in the cloud based multi-tenant system recited in claim 13 , wherein the plurality of policies is based on a tenant of the client device, a type of network connection, confidentiality associated with the functionality and the plurality of remote applications, user logs, and/or a user designation associated with the client device.

16. The policy-controlled access security system for managing access security to electronic agents in the cloud based multi-tenant system recited in claim 13 , wherein the policy-controlled access security system assigns a plurality of privileges to the client device for accessing the electronic agent based on the set of policies, wherein the set of policies specifies the plurality of privileges associated with the controlled access to the electronic agent.

17. The policy-controlled access security system for managing access security to electronic agents in the cloud based multi-tenant system recited in claim 13 , wherein a plurality of privileges allows the end user of the plurality of end users to assign access rights to other participants of the electronic agents based on the set of policies.

18. The policy-controlled access security system for managing access security to electronic agents in the cloud based multi-tenant system recited in claim 13 , wherein the modifying of the set of policies associated with the token is based on usage history of the functionality of the electronic agent.

Assignments (1)

Continuity (2)

References Cited (358)