Patent Application
Utility
App. No. 18/240,723
· Confirmation No. 6372
TECHNIQUES FOR PAIRING CONTACTS AND AGENTS IN A CONTACT CENTER SYSTEM
Inventor:
Vikash KHATRI
Applicant:
Afiniti, Ltd.
Abandoned -- Failure to Respond to an Office Action
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2024-11-07 | ABN |
Abandonment | 2 | View | |
| 2024-04-27 | M327 |
Miscellaneous Communication to Applicant - No Action Count | 1 | View | |
| 2024-04-27 | M327 |
Miscellaneous Communication to Applicant - No Action Count | 1 | View | |
| 2024-04-22 | WELCOME.LET2 |
Welcome Letter from USPTO Commissioner | 1 | View | |
| 2024-04-17 | CTNF |
Non-Final Rejection | 6 | View | |
| 2024-04-17 | 892 |
List of references cited by examiner | 1 | View | |
| 2024-04-17 | FWCLM |
Index of Claims | 1 | View | |
| 2024-04-17 | SRFW |
Search information including classification, databases and other search related notes | 2 | View | |
| 2024-04-17 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2024-04-17 | 1449 |
List of References cited by applicant and considered by examiner | 23 | View | |
| 2024-04-17 | SRNT |
Examiner's search strategy and results | 53 | View | |
| 2024-02-22 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2023-12-12 | TRAN.LET |
Transmittal Letter | 2 | View | |
| 2023-12-12 | IDS |
Information Disclosure Statement (IDS) Form (SB08) | 23 | View | |
| 2023-12-12 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2023-11-16 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2023-11-16 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2023-11-14 | A.PE |
Preliminary Amendment | — | View | |
| 2023-11-14 | A.PE |
Preliminary Amendment | 1 | View | |
| 2023-11-14 | CLM |
Claims | 7 | View | |
| 2023-11-14 | REM |
Applicant Arguments/Remarks Made in an Amendment | 2 | View | |
| 2023-11-14 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2023-11-14 | N417.PYMT |
Electronic Fee Payment | 2 | View | |
| 2023-11-13 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2023-11-13 | PEFR |
Applicant Response to Pre-Exam Formalities Notice | 2 | View | |
| 2023-11-13 | N417.PYMT |
Electronic Fee Payment | 2 | View | |
| 2023-09-12 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2023-09-12 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2023-09-12 | NTC.MISS.PRT |
Notice to File Missing Parts | 2 | View | |
| 2023-08-31 | PA.. |
Power of Attorney | 1 | View | |
| 2023-08-31 | SPEC |
Specification | 16 | View | |
| 2023-08-31 | CLM |
Claims | 4 | View | |
| 2023-08-31 | ABST |
Abstract | 1 | View | |
| 2023-08-31 | DRW |
Drawings-only black and white line drawings | 3 | View | |
| 2023-08-31 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View | |
| 2023-08-31 | ADS |
Application Data Sheet | 8 | View | |
| 2023-08-31 | OATH |
Oath or Declaration filed | 1 | View | |
| 2023-08-31 | PA.. |
Power of Attorney | 1 | View |
Inventors
Vikash KHATRI
Alexandria, VA
Attorneys & Agents of Record
Classification
USPC
379/266.01
G06Q10/06
H04M3/5232
G06Q10/00
G06Q10/063112
G06Q30/02
Prosecution
- Examiner
- HONG, HARRY S
- Art Unit
- 2693
- Customer No.
- 132689
- Docket No.
- 2211471.01025US5
- Confirmation No.
- 6372
Publication
- Pub. No.
- US20240064240A1
- Pub. Date
- 2024-02-22
Parent
is a Continuation of
→
App. 17/859,796
· US 11,778,097
Filed 2022-07-07
· Patented Case
Parent
is a Continuation of
→
App. 17/242,830
· US 11,418,651
Filed 2021-04-28
· Patented Case
Parent
is a Continuation of
→
App. 17/001,376
· US 11,019,214
Filed 2020-08-24
· Patented Case
Parent
is a Continuation of
→
App. 16/538,288
· US 10,757,261
Filed 2019-08-12
· Patented Case
RELEASE AND TERMINATION OF PATENT SECURITY AGREEMENT
Recorded 2025-04-16
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Quick Facts
- App. No.
- 18/240,723
- Filed
- 2023-08-31
- Pub. No.
- US20240064240A1
- Examiner
- HONG, HARRY S
- Art Unit
- 2693
External Links