Distributed Actor-Based Information System and Method
A computer-implemented method, computer program product and computing system for maintaining a group of distributed actors, wherein each of the distributed actors offers at least one skill; receiving a request from a user concerning a unfulfilled need; mapping one or more portions of the request to one or more skills offered by the group of distributed actors, thus defining one or more skill mappings; and assigning one or more distributed actors to address the unfulfilled need based, at least in part, upon the one or more skill mappings, thus defining one or more assigned distributed actors.
1 . A computer-implemented method, executed on a computing device, comprising:
maintaining a group of distributed actors, wherein each of the distributed actors offers at least one skill;
receiving a request from a user concerning a unfulfilled need;
mapping one or more portions of the request to one or more skills offered by the group of distributed actors, thus defining one or more skill mappings; and
assigning one or more distributed actors to address the unfulfilled need based, at least in part, upon the one or more skill mappings, thus defining one or more assigned distributed actors.
2 . The computer-implemented method of claim 1 wherein assigning one or more distributed actors to address the unfulfilled need includes one or more of:
immediately assigning to the one or more distributed actors;
inquiring on the availability of the one or more distributed actors; and
allowing the user to choose the one or more distributed actors from a group of potential distributed actors.
3 . The computer-implemented method of claim 1 wherein receiving a request from a user concerning a unfulfilled need includes:
receiving the request from a human distributed actor.
4 . The computer-implemented method of claim 1 wherein receiving a request from a user concerning a unfulfilled need includes:
receiving the request from a non-human distributed actor.
5 . The computer-implemented method of claim 1 wherein the group of distributed actors include one or more of:
a software platform;
a software application;
a virtual machine; and
a web-based service.
6 . The computer-implemented method of claim 1 wherein the one or more assigned distributed actors interact, directly or indirectly, with one or more distributed sub-actors to address at least a portion of the unfulfilled need.
7 . The computer-implemented method of claim 1 further comprising:
addressing at least a portion of the unfulfilled need with the at least one skill offered by the one or more assigned distributed actors.
8 . The computer-implemented method of claim 7 wherein addressing at least a portion of the unfulfilled need with the at least one skill offered by the one or more assigned distributed actors includes:
generating one or more response portions with the at least one skill offered by the one or more assigned distributed actors.
9 . The computer-implemented method of claim 8 further comprising:
forming a bespoke response to the unfulfilled need based, at least in part, upon the one or more response portions.
10 . The computer-implemented method of claim 9 further comprising:
providing the bespoke response to a party associated with the unfulfilled need.
11 . The computer-implemented method of claim 9 further comprising:
effectuating, in whole or in part, the bespoke response.
12 . The computer-implemented method of claim 1 wherein maintaining a group of distributed actors includes:
maintaining a database that defines the group of distributed actors.
13 . A computer program product residing on a computer readable medium having a plurality of instructions stored thereon which, when executed by a processor, cause the processor to perform operations comprising:
maintaining a group of distributed actors, wherein each of the distributed actors offers at least one skill;
receiving a request from a user concerning a unfulfilled need;
mapping one or more portions of the request to one or more skills offered by the group of distributed actors, thus defining one or more skill mappings; and
assigning one or more distributed actors to address the unfulfilled need based, at least in part, upon the one or more skill mappings, thus defining one or more assigned distributed actors.
14 . The computer program product of claim 13 wherein assigning one or more distributed actors to address the unfulfilled need includes one or more of:
immediately assigning to the one or more distributed actors;
inquiring on the availability of the one or more distributed actors; and
allowing the user to choose the one or more distributed actors from a group of potential distributed actors.
15 . The computer program product of claim 13 wherein receiving a request from a user concerning a unfulfilled need includes:
receiving the request from a human distributed actor.
16 . The computer program product of claim 13 wherein receiving a request from a user concerning a unfulfilled need includes:
receiving the request from a non-human distributed actor.
17 . The computer program product of claim 13 wherein the group of distributed actors include one or more of:
a software platform;
a software application;
a virtual machine; and
a web-based service.
18 . The computer program product of claim 13 wherein the one or more assigned distributed actors interact, directly or indirectly, with one or more distributed sub-actors to address at least a portion of the unfulfilled need.
19 . The computer program product of claim 13 further comprising:
addressing at least a portion of the unfulfilled need with the at least one skill offered by the one or more assigned distributed actors.
20 . The computer program product of claim 19 wherein addressing at least a portion of the unfulfilled need with the at least one skill offered by the one or more assigned distributed actors includes:
generating one or more response portions with the at least one skill offered by the one or more assigned distributed actors.
21 . The computer program product of claim 20 further comprising:
forming a bespoke response to the unfulfilled need based, at least in part, upon the one or more response portions.
22 . The computer program product of claim 21 further comprising:
providing the bespoke response to a party associated with the unfulfilled need.
23 . The computer program product of claim 21 further comprising:
effectuating, in whole or in part, the bespoke response.
24 . The computer program product of claim 13 wherein maintaining a group of distributed actors includes:
maintaining a database that defines the group of distributed actors.
25 . A computing system including a processor and memory configured to perform operations comprising:
maintaining a group of distributed actors, wherein each of the distributed actors offers at least one skill;
receiving a request from a user concerning a unfulfilled need;
mapping one or more portions of the request to one or more skills offered by the group of distributed actors, thus defining one or more skill mappings; and
assigning one or more distributed actors to address the unfulfilled need based, at least in part, upon the one or more skill mappings, thus defining one or more assigned distributed actors.
26 . The computing system of claim 25 wherein assigning one or more distributed actors to address the unfulfilled need includes one or more of:
immediately assigning to the one or more distributed actors;
inquiring on the availability of the one or more distributed actors; and
allowing the user to choose the one or more distributed actors from a group of potential distributed actors.
27 . The computing system of claim 25 wherein receiving a request from a user concerning a unfulfilled need includes:
receiving the request from a human distributed actor.
28 . The computing system of claim 25 wherein receiving a request from a user concerning a unfulfilled need includes:
receiving the request from a non-human distributed actor.
29 . The computing system of claim 25 wherein the group of distributed actors include one or more of:
a software platform;
a software application;
a virtual machine; and
a web-based service.
30 . The computing system of claim 25 wherein the one or more assigned distributed actors interact, directly or indirectly, with one or more distributed sub-actors to address at least a portion of the unfulfilled need.
31 . The computing system of claim 25 further comprising:
addressing at least a portion of the unfulfilled need with the at least one skill offered by the one or more assigned distributed actors.
32 . The computing system of claim 31 wherein addressing at least a portion of the unfulfilled need with the at least one skill offered by the one or more assigned distributed actors includes:
generating one or more response portions with the at least one skill offered by the one or more assigned distributed actors.
33 . The computing system of claim 32 further comprising:
forming a bespoke response to the unfulfilled need based, at least in part, upon the one or more response portions.
34 . The computing system of claim 33 further comprising:
providing the bespoke response to a party associated with the unfulfilled need.
35 . The computing system of claim 33 further comprising:
effectuating, in whole or in part, the bespoke response.
36 . The computing system of claim 35 wherein maintaining a group of distributed actors includes:
maintaining a database that defines the group of distributed actors.