IP Library Granted Patent US 12,147,963
Granted Patent B1
US 12,147,963 · App. 18/340,822 · Granted Nov 19, 2024

Proactive bank transaction staging methods and systems

Inventors: David Patrick Dixon (Boerne, TX); John Hope (San Antonio, TX); John Loflin (San Antonio, TX); Ogechi Namme (San Antonio, TX); Andre Rene Buentello (San Antonio, TX); Bradly Jay Billman (San Antonio, TX); Sharon Kay Haverlah (Bulverde, TX); Ross Andrew Thiele (Boerne, TX); Gunjan Vijayvergia (San Antonio, TX); Michael Joseph Gaeta (San Antonio, TX)
Assignee: United Services Automobile Association (USAA)
G06Q20/22G06Q20/3224
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Quick Facts
Patent No.
US 12,147,963
App. No.
18/340,822
Granted
Nov 19, 2024
Kind
B1
Abstract

Various embodiments of the present disclosure generally relate to transacting in advance. More specifically, various embodiments relate to detecting a mobile computing device of a user within a proximity of a banking location; receiving, via the mobile application, an indication of a type of transaction to be conducted; and directing, via the mobile application, the user to an area of the banking location based on the type of transaction to complete the transaction.

Claims (42)

1. A method comprising:

generating, by a user device associated with a user, a transaction identifier based on transaction information for one or more transactions associated with an entity;

displaying, by the user device, the transaction identifier for a scanner associated with a computing system of the entity to scan and decode; and

in response to the computing system decoding the transaction identifier, receiving, via the user device, an electronic message that directs the user to an area within a location of the entity based on the transaction information identified by the transaction identifier.

2. The method of claim 1 , further comprising:

receiving, by the user device, a request for the user to provide authentication information into an application on the user device.

3. The method of claim 1 , further comprising:

receiving, by the user device, an invitation for the user to pre-stage, via an application on the user device, the one or more transactions when the user is within a proximity of the location of the entity.

4. The method of claim 1 , further comprising:

sending, by the user device, one or more pre-staged transactions that identify a type of the one or more transactions.

5. The method of claim 1 , wherein the user device is detected within a proximity of the location of the entity using geofencing or network proximity techniques.

6. The method of claim 1 , wherein the transaction identifier is a quick response code, wherein the quick response code further identifies the user, the user device that pre-staged the one or more transactions, or user preferences.

7. The method of claim 1 , wherein the area within the location of the entity includes one or more of a kiosk, a window teller, or an automated teller machine.

8. A system comprising:

one or more processors; and

one or more memories storing instructions that, when executed by the one or more processors, cause the system to perform a process comprising:

generating, by a user device associated with a user, a transaction identifier based on transaction information for one or more transactions associated with an entity;

displaying, by the user device, the transaction identifier for a scanner associated with a computing system of the entity to scan and decode; and

in response to the computing system decoding the transaction identifier, receiving, via the user device, an electronic message that directs the user to an area within a location of the entity based on the transaction information identified by the transaction identifier.

9. The system according to claim 8 , wherein the process further comprises:

receiving, by the user device, a request for the user to provide authentication information into an application on the user device.

10. The system according to claim 8 , wherein the process further comprises:

receiving, by the user device, an invitation for the user to pre-stage, via an application on the user device, the one or more transactions when the user is within a proximity of the location of the entity.

11. The system according to claim 8 , wherein the process further comprises:

sending, by the user device, one or more pre-staged transactions that identify a type of the one or more transactions.

12. The system according to claim 8 , wherein the user device is detected within a proximity of the location of the entity using geofencing or network proximity techniques.

13. The system according to claim 8 , wherein the transaction identifier is a quick response code, wherein the quick response code further identifies the user, the user device that pre-staged the one or more transactions, or user preferences.

14. The system according to claim 8 , wherein the area within the location of the entity includes one or more of a kiosk, a window teller, or an automated teller machine.

15. A non-transitory computer-readable medium storing instructions that, when executed by a computing system, cause the computing system to perform operations comprising:

generating, by a user device associated with a user, a transaction identifier based on transaction information for one or more transactions associated with an entity;

displaying, by the user device, the transaction identifier for a scanner associated with a computing system of the entity to scan and decode; and

in response to the computing system decoding the transaction identifier, receiving, via the user device, an electronic message that directs the user to an area within a location of the entity based on the transaction information identified by the transaction identifier.

16. The non-transitory computer-readable medium of claim 15 , wherein the operations further comprise:

receiving, by the user device, a request for the user to provide authentication information into an application on the user device.

17. The non-transitory computer-readable medium of claim 15 , wherein the operations further comprise:

receiving, by the user device, an invitation for the user to pre-stage, via an application on the user device, the one or more transactions when the user is within a proximity of the location of the entity.

18. The non-transitory computer-readable medium of claim 15 , wherein the operations further comprise:

sending, by the user device, one or more pre-staged transactions that identify a type of the one or more transactions.

19. The non-transitory computer-readable medium of claim 15 , wherein the user device is detected within a proximity of the location of the entity using geofencing or network proximity techniques.

20. The non-transitory computer-readable medium of claim 15 ,

wherein the transaction identifier is a quick response code, wherein the quick response code further identifies the user, the user device that pre-staged the one or more transactions, or user preferences,

wherein the area within the location of the entity includes one or more of a kiosk, a window teller, or an automated teller machine.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Sep 6, 2023
From: DIXON, DAVID PATRICK; HOPE, JOHN; LOFLIN, JOHN; NAMME, OGECHI; BUENTELLO, ANDRE RENE; BILLMAN, BRADLY JAY; THIELE, ROSS ANDREW; HAVERLAH, SHARON KAY; VIJAYVERGIA, GUNJAN; GAETA, MICHAEL JOSEPH
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 064818/0679 →
Continuity (7)
Continuation 17321367 · May 14, 2021
Continuation 16455083 · Jun 27, 2019
Continuation 14201736 · Mar 7, 2014
Continuation In Part 13673663 · Nov 9, 2012
Continuation In Part 13673040 · Nov 9, 2012
Provisional Application 61881920 · Sep 24, 2013
Provisional Application 61557636 · Nov 9, 2011
Cited By (1)
US 12,470,669