IP Library Granted Patent US 12,462,803
Granted Patent B2
US 12,462,803 · App. 18/420,151 · Granted Nov 4, 2025

Interactive voice system for conveyor control

Inventors: Jason-David Nitzberg (Batavia, OH); Timothy R. Williams (Middletown, OH); Zachary Reott (Monroeville, PA); Sang Pheng (Cincinnati, OH); Lori A. Pike (Murrysville, PA); Jason A Johnson (Hamilton, OH); Jeffrey P. Pike (Murrysville, PA)
Assignee: Intelligrated Headquarters, LLC
G10L15/22B65G43/00B65G2203/0266
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Quick Facts
Patent No.
US 12,462,803
App. No.
18/420,151
Granted
Nov 4, 2025
Kind
B2
Abstract

A voice control interactive system and method to provide a hands-free operation for the operator to monitor and control multiple conveyors in a warehouse. The system comprises a first computing device and a second computing device. The first computing device is configured to receive a transmission from the second computing device, the transmission including information relating to a verbal command spoken by an operator associated with the second computing device. The first computing device is configured to generate a response signal in response to the transmission. The response signal includes information relating to a response for the verbal command. The information is generated based on a location of the second computing device. Generating the response signal includes identifying an optimal route information for the second computing device to reach a location of the first computing device.

Claims (56)

1 . A system comprising:

a first computing device; and

a second computing device communicably coupled to the first computing device, wherein the first computing device is configured to:

receive a transmission from the second computing device, the transmission comprises information relating to a verbal command spoken by an operator associated with the second computing device;

generate a response signal in response to the transmission, wherein the response signal comprises information relating to a response for the verbal command,

wherein the information is generated based on a location of the second computing device, and

wherein generating the response signal comprises identifying an optimal route information for the second computing device to reach a location of the first computing device; and

generate a control signal in response to the transmission and control a conveyor based on the control signal.

2 . The system of claim 1 , wherein the first computing device and the second computing device are communicably coupled via a communication terminal.

3 . The system of claim 1 , wherein the first computing device is configured to control the conveyor using audio signals received from a voice interface of the second computing device.

4 . The system of claim 1 , wherein the first computing device is configured to transmit the response signal to the second computing device as one of a speech output or a visual output indicating the information relating to the response for the verbal command to the operator.

5 . The system of claim 1 , wherein the second computing device comprises visual interface, voice interface, a conversion engine, memory, and a communication module.

6 . The system of claim 5 , wherein the conversion engine includes a speech-to-text (STT) modules and text-to-speech (TTS) modules.

7 . The system of claim 1 , wherein the second computing device is communicably coupled to a remote server, wherein the remote server is configured to maintain a table of IP addresses for the second computing device and use the IP addresses to identify a sender or recipient of a particular audio signal.

8 . The system of claim 1 , wherein the first computing device is configured to:

transmit the optimal route information to the second computing device based on a current location of the second computing device; and

dynamically modify the optimal route information based on the current location of the second computing device.

9 . The system of claim 8 , wherein the first computing device is configured to:

retrieve a location information of one or more components on the conveyor identified in the verbal command;

identify the optimal route information for the second computing device to reach the location of the one or more components based on the location information;

transmit to the second computing device the optimal route information; and

modify the optimal route information based on the current location of the second computing device.

10 . The system of claim 1 , wherein the first computing device is configured to:

analyze the information in the transmission; and

determine the location of the second computing device issuing the transmission, wherein when the location is within a predetermined range from the first computing device:

issue a first control signal to one or more components associated with the conveyor identified in the transmission, wherein the first control signal is a command signal to one of activate, deactivate, or modify control settings of the conveyor; and

issue a first response signal to the second computing device, wherein the first response signal indicates a status information of the conveyor after issuing the first control signal.

11 . The system of claim 3 , wherein the first computing device is configured to:

analyze the information in the transmission; and

determine the location of the second computing device issuing the transmission, wherein when the location is outside a predetermined range from the first computing device:

issue the response signal to the second computing device indicating an error information comprising: (i) location information of one or more components associated with the conveyor and identified in the audio signals, (ii) the location of the second computing device, and (iii) a distance information between the one or more components and the second computing device.

12 . The system of claim 4 , wherein the first computing device is configured to display the response signal at the second computing device as the visual output in the form of a visual interactive screen with a list of options, wherein the list of options is selected by the operator by interacting with the second computing device via one of a speech input or a text input.

13 . The system of claim 1 , wherein the transmission is associated with a digital audio signal.

14 . The system of claim 1 , wherein the transmission comprises a request received from the second computing device.

15 . A system comprising:

a first computing device; and

a second computing device communicably coupled to the first computing device and configured to:

receive a response signal generated by the first computing device, wherein the response signal comprises information relating to a conveyor and components associated with the first computing device, and wherein the information relating to the conveyor and the components associated with the first computing device comprises an optimal route information for the second computing device to reach a location of the first computing device;

generate a visual output or a speech output based on the information encrypted in the response signal;

output the visual output or the speech output at a visual interface or a voice interface representing the information encrypted in the response signal;

receive an audio signal through the voice interface from an operator associated with the second computing device in response to the information displayed at the visual interface, wherein the audio signal comprises information relating to a verbal command spoken by the operator; and

transmit the audio signal to the first computing device.

16 . The system of claim 15 , wherein the second computing device is configured to:

retrieve, from a data store, a first interactive screen from among a plurality of interactive screens associated with the information encrypted in the response signal;

display, at a display associated with the second computing device, the first interactive screen, wherein the first interactive screen comprises a first list of options to be selected by the operator; and

display, at the display associated with the second computing device, a second interactive screen with a second list of options retrieved based on the selection received on the first interactive screen, wherein the selection is provided through one of the visual interface or the voice interface.

17 . The system of claim 15 , wherein the second computing device is configured to:

receive the speech output from the voice interface associated with the second computing device;

retrieve an interactive screen with a list of options associated with the speech output; and

display the interactive screen at the visual interface.

18 . The system of claim 15 , wherein the second computing device is configured to:

receive the speech output from the voice interface associated with the second computing device;

analyze the speech output and dynamically display words associated with the speech output at the visual interface, wherein a list of options is generated based on the words associated with the speech output;

dynamically create an interactive screen with the list of options; and

store the interactive screen as template associated with the speech output.

19 . The system of claim 15 , wherein the information relating to the conveyor and the components comprises status information, location information, configuration settings, measurements recorded in a data store of the first computing device, commissioning information or acknowledgement information.

Assignments (2)
SECURITY AGREEMENT Recorded Jul 29, 2026
From: INTELLIGRATED HEADQUARTERS, LLC; TRANSNORM SYSTEM INC.; HILMOT, LLC; TREW, LLC; UNITED SORTATION SOLUTIONS LLC; TECH KING OPERATIONS, LLC
To: ALLY BANK, AS COLLATERAL AGENT
Reel/Frame 076077/0385 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 23, 2024
From: NITZBERG, JASON-DAVID; WILLIAMS, TIMOTHY R.; REOTT, ZACHARY; PHENG, SANG; PIKE, LORI A.; JOHNSON, JASON A.; PIKE, JEFFREY P.
To: INTELLIGRATED HEADQUARTERS, LLC
Reel/Frame 066218/0480 →
Continuity (2)
Continuation 17185343 · Feb 25, 2021
Related Publication 20240161745A1 · May 16, 2024
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