SELF-SERVICE POINT-OF-SALE TERMINAL
According to an embodiment, a self-service point-of-sale terminal includes a control unit configured to register an item in a sales transaction, a first display unit facing a customer operating the terminal in the sales transaction, a second display unit facing the customer operating the terminal in the sales transaction, and a peripheral interface connected to the control unit. The peripheral interface is configured to receive video of the customer operating the terminal from a camera. The control unit is configured to cause the first display unit to display information about the registered item, and cause the second display unit to display at least a part of the video received by the peripheral interface.
1 . A self-service point-of-sale terminal, comprising:
a control unit configured to register an item in a sales transaction;
a first display unit facing a customer operating the terminal in the sales transaction;
a second display unit facing the customer operating the terminal in the sales transaction; and
a peripheral interface connected to the control unit and configured to receive video of the customer operating the terminal from a camera, wherein
the control unit is configured to:
cause the first display unit to display information about the registered item, and
cause the second display unit to display at least a part of the video received by the peripheral interface.
2 . The self-service point-of-sale terminal according to claim 1 , wherein the control unit causes the second display unit to display all of the video received by the peripheral interface in real time.
3 . The self-service point-of-sale terminal according to claim 1 , wherein the control unit is further configured to:
identify an unauthorized action by the customer operating the terminal based on analysis of the received video, and
cause a video clip corresponding to a time of the identified unauthorized action to be extracted from the received video.
4 . The self-service point-of-sale terminal according to claim 3 , wherein the control unit is further configured to:
cause the video clip to be displayed on at least one of the first and second display units.
5 . The self-service point-of-sale terminal according to claim 1 , wherein the control unit is further configured to:
identify an unauthorized action by the customer operating the terminal based on analysis of the received video, and
cause a message to be displayed on at least one of the first and second display units, the message indicating the unauthorized action has been identified.
6 . The self-service point-of-sale terminal according to claim 1 , wherein the control unit is further configured to:
identify an unauthorized action by the customer operating the terminal based on analysis of the received video, and
cause a notification to be transmitted to an attendant terminal, the notification indicating the unauthorized action has been identified.
7 . The self-service point-of-sale terminal according to claim 6 , wherein
the control unit is further configured to:
cause a video clip corresponding to a time of the identified unauthorized action to be extracted from the received video, and
the video clip is transmitted with the notification to the attendant terminal.
8 . The self-service point-of-sale terminal according to claim 7 , wherein the control unit is further configured to:
cause the video clip to be displayed on at least one of the first and second display units.
9 . The self-service point-of-sale terminal according to claim 1 , wherein the first and second display units are separate display screens.
10 . The self-service point-of-sale terminal according to claim 1 , wherein the control unit is further configured to:
identify an unauthorized action by the customer operating the terminal based on analysis of the received video in conjunction with operating event information related to the operation of the terminal by the customer.
11 . The self-service point-of-sale terminal according to claim 10 , wherein the control unit performs skeleton analysis on the received video and compares skeletal movements obtained by the skeleton analysis to stored skeletal movements for known unauthorized action types.
12 . A method for a self-service point-of-sale terminal, the method comprising:
receiving video from a camera, the video including images of a customer operating the terminal in a sales transaction;
causing a first display unit of the terminal to display information about a registered item in the sales transaction; and
causing a second display unit of the terminal to display at least a part of the received video.
13 . The method according to claim 12 , wherein the second display unit displays all of the received in real time.
14 . The method according to claim 12 , further comprising:
identifying an unauthorized action by the customer operating the terminal based on analysis of the received video; and
causing a video clip corresponding to a time of the identified unauthorized action to be extracted from the received video.
15 . The method according to claim 14 , further comprising:
causing the video clip to be displayed on at least one of the first and second display units.
16 . The method according to claim 12 , further comprising:
identifying an unauthorized action by the customer operating the terminal based on analysis of the received video; and
causing a message to be displayed on at least one of the first and second display units, the message indicating the unauthorized action has been identified.
17 . The method according to claim 12 , further comprising:
identifying an unauthorized action by the customer operating the terminal based on analysis of the received video; and
causing a notification to be transmitted to an attendant terminal, the notification indicating the unauthorized action has been identified.
18 . The method according to claim 17 , further comprising:
causing a video clip corresponding to a time of the identified unauthorized action to be extracted from the received video, wherein
the video clip is transmitted with the notification to the attendant terminal.
19 . The method according to claim 18 , further comprising:
causing the video clip to be displayed on at least one of the first and second display units.
20 . The method according to claim 12 , wherein the first and second display units are separate display screens.