IP Library Granted Patent US 12,254,980
Granted Patent B2
US 12,254,980 · App. 18/481,594 · Granted Mar 18, 2025

Senior living engagement and care support platforms

Inventors: Stephen Dunstan (Tempe, AZ); Kami LaVallier (Pekin, IL); Edward P. Matesevac (Normal, IL); Mary Kay Mueller (Normal, IL); Vallory Clardy (Fremont, CA); Matthew Morrison (Mesa, AZ); Nirav Patel (Plano, TX); Francesco Radicati (Palo Alto, CA); Beth Ann Snell (Anchor, IL); Cara Lawlor Quigley (Bloomington, IL); Caroline Mead (Bloomington, IL); Kelsey Schachter (Bloomington, IL); Brea Dutt (Bloomington, IL); Lindsay Meyer (Bloomington, IL); Leny Santana (Bloomington, IL); Marta Coleman (Bloomington, IL); Christine Pizzo (Bloomington, IL)
Assignee: State Farm Mutual Automobile Insurance Company
G16H40/67G06F3/167G16H10/60G16H80/00H04L5/02H04L51/02
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Quick Facts
Patent No.
US 12,254,980
App. No.
18/481,594
Filed
Oct 5, 2023
Granted
Mar 18, 2025
Kind
B2
Art Unit
3685
USPC
705/2
Abstract

Provided herein is a digital care circle platform for electronic communication between a senior and virtual care circle members. The digital care circle platform may include a chatbot and an application associated with the senior, a mobile application associated with the plurality of virtual care circle members, at least one processor in communication with at least one memory device, and one or more servers, sensors, wearables, and transceivers. The at least one processor may be configured to: (i) accept event posts from the senior via the chatbot and application and from each virtual care circle member of the plurality of virtual care circle members via the mobile application, (ii) detect pro-active check-ins from the senior, and (iii) generate, once a pro-active check-in is detected, an electronic communication detailing the pro-active check-in as a pro-active check-in event, and transmit the pro-active check-in event to the virtual care circle members.

Claims (42)

1. A digital care circle platform for electronic communication between a senior and a plurality of virtual care circle members, the digital care circle platform comprising a chatbot and at least one processor in communication with at least one memory device, the at least one processor programmed to:

receive an audible command from the senior via the chatbot regarding an item to add to at least one of a task list, a grocery list, or a calendar of the senior;

add the item to the at least one of the task list, the grocery list, or the calendar of the senior, respectively;

receive identification of a virtual care circle member of the plurality of virtual care circle members for assigning handling of the item to;

generate and provide a proposal of the virtual care circle member of the plurality of virtual care circle members to assign the handling of the item, wherein the proposal is provided to the senior;

receive an audible confirmation of the proposal of the virtual care circle member from the senior via the chatbot; and

generate and post an electronic notification to the plurality of virtual care circle members detailing that the identified virtual care circle member has been assigned the handling of the item.

2. The digital care circle platform of claim 1 , wherein the at least one processor is further programmed to receive the identification of the virtual care circle member from the virtual care circle member when the virtual care circle member accepts the handling of the item after the item is added to the at least one of the task list, the grocery list, or the calendar of the senior, respectively.

3. The digital care circle platform of claim 1 , wherein the at least one processor is further programmed to receive the identity of the virtual care circle member in response to the virtual care circle member accepting the assignment of handling the item after the item is added to the at least one of the task list, the grocery list, or the calendar of the senior, respectively.

4. The digital care circle platform of claim 1 further comprising an application executing on a computing device for each of the plurality of virtual care circle members, wherein the at least one processor is further programmed to generate and post the electronic notification of the item along with other electronic notifications of other items for display within the application to the plurality of virtual care circle members to facilitate coordinating assignment of the items among the virtual care circle members.

5. The digital care circle platform of claim 1 , wherein the item includes at least one of a task to be performed for the senior, a grocery item to be purchased for the senior, and an event scheduled for the senior.

6. The digital care circle platform of claim 1 further comprising (i) a first computer device associated with the senior having an application executing thereon, and (ii) a second computer device having an application executing thereon associated with at least one virtual care circle member of the plurality of virtual care circle members.

7. The digital care circle platform of claim 6 , wherein the at least one processor is further programmed to direct the chatbot to audibly interact with the senior using plain language, wherein the chatbot receives an input signal captured by a first microphone of the first computer device, interprets the input signal, generates an audio plain language response to the interpreted input signal, and responds with the audio plain language response via a first speaker of the first computer device.

8. The digital care circle platform of claim 6 , wherein the audible command is directed by the first computer device associated with the senior and detected by a first microphone of the first computer device.

9. The digital care circle platform of claim 8 , wherein the first computer device is in communication with at least one sensor and receives real-time sensor data from the at least one sensor.

10. The digital care circle platform of claim 9 , wherein the at least one sensor includes at least one of smart home device sensors, wearable device sensors, smart device sensors, mobile device sensors, or non-audio sensors.

11. The digital care circle platform of claim 9 , wherein the at least one processor is further programmed to monitor the real-time sensor data received from the at least one sensor.

12. The digital care circle platform of claim 11 , wherein the at least one processor is further programmed to detect an input indicative of the audible command based upon the real-time sensor data.

13. A digital care circle platform for electronic communication between a senior and a plurality of virtual care circle members, the digital care circle platform comprising a chatbot and at least one processor in communication with at least one memory device, the at least one processor programmed to:

receive an audible command from the chatbot regarding an item to add to at least one of a task list, a grocery list, or a calendar of the senior;

add the item to the at least one of the task list, the grocery list, or the calendar of the senior, respectively;

receive identification of a virtual care circle member to assign handling the item to;

generate and provide a proposal of the virtual care circle member of the plurality of virtual care circle members to assign the handling of the item, wherein the proposal is provided to the senior;

receive an audible confirmation of the proposal of the virtual care circle member from the senior via the chatbot; and

generate and post an electronic notification detailing that the virtual care circle member has been assigned the handling of the item to the plurality of virtual care circle members.

14. The digital care circle platform of claim 13 , wherein the at least one processor is further programmed to receive the identification of the virtual care circle member from the virtual care circle member when the virtual care circle members accepts the handling of the item after the item is added to the at least one of the task list, the grocery list, or the calendar of the senior, respectively.

15. The digital care circle platform of claim 13 , wherein the at least one processor is further programmed to receive the identity of the virtual care circle member in response to the virtual care circle member accepting the assignment of handling the item after the item is added to the at least one of the task list, the grocery list, or the calendar of the senior, respectively.

16. The digital care circle platform of claim 13 further comprising (i) a first computer device associated with the senior, and (ii) at least one second computer device associated with at least one care circle member of the plurality of virtual care circle members.

17. The digital care circle platform of claim 16 , wherein the at least one processor is further programmed to:

access stored senior registration information for the senior; and

access stored caregiver registration information for a caregiver associated with the senior, wherein the stored caregiver registration information includes data for identifying at least one second computer device, wherein the stored senior registration information is editable by the at least one second computer device.

18. The digital care circle platform of claim 17 , wherein the stored senior registration information includes at least one of a name of the senior, a birthdate of the senior, a height of the senior, a weight of the senior, one of more task lists, one or more activities of the senior, one or more interests of the senior, one or more appointments, or one or more alert preferences.

19. The digital care circle platform of claim 16 , wherein the first computer device further comprises a first display device, and the at least one processor is further programmed to render a graphical user interface on the first display device, wherein the graphical user interface is configured to display at least one of the task list, the grocery list, or the calendar associated with the senior.

20. The digital care circle platform of claim 19 , wherein the at least one processor is further programmed to in response to detecting an input to a first microphone indicative of the audible command comprising a command to be carried out by the first computer device, render the graphical user interface on the first display device indicating that the first computer device has carried out the command.

21. The digital care circle platform of claim 20 , wherein the at least one processor is further programmed to:

in response to detecting the input to the first microphone indicative of the audible command comprising a command to be carried out by the first computer device, render the graphical user interface on the first display device prompting the senior to confirm the command by clicking on a virtual button on the graphical user interface.

22. The digital care circle platform of claim 16 , wherein the at least one processor is further programmed to transmit task list information associated with the senior to the at least one second computer device.

23. The digital care circle platform of claim 16 , wherein the at least one processor is further programmed to transmit grocery list information associated with the senior to the at least one second computer device.

24. The digital care circle platform of claim 16 , wherein the at least one processor is further programmed to transmit calendar information associated with the senior to the at least one second computer device.

25. The digital care circle platform of claim 16 , wherein the at least one second computer device includes a second display device, and the at least one processor is further programmed to provide content to the second computer device, wherein the provided content is configured to facilitate rendering a graphical user interface on the second display device including at least one of the task list, the grocery list, or the calendar associated with the senior.

26. The digital care circle platform of claim 16 , wherein the at least one second computer device includes a second display device, and the at least one processor of the first computer device is further programmed to provide content to the second computer device, wherein the provided content is configured to facilitate rendering a graphical user interface on the second display device including an activity feed indicating one or more senior interactions with the first computer device.

27. The digital care circle platform of claim 16 , wherein the at least one second computer device includes a second display device, and the at least one processor further programmed to provide content to the second computer device, wherein the provided content is configured to facilitate rendering a graphical user interface on the second display device including a status of one or more of tasks, grocery items, or calendar events included on a task list, a grocery list, or a calendar associated with the senior.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Oct 10, 2023
From: DUNSTAN, STEPHEN; LAVALLIER, KAMI; MATESEVAC, EDWARD P.; MUELLER, MARY KAY; CLARDY, VALLORY; MORRISON, MATTHEW; PATEL, NIRAV; RADICATI, FRANCESCO; SNELL, BETH ANN; QUIGLEY, CARA LAWLOR; MEAD, CAROLINE; SCHACHTER, KELSEY; DUTT, BREA; MEYER, LINDSAY; SANTANA, LENY; COLEMAN, MARTA; PIZZO, CHRISTINE
To: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Reel/Frame 065193/0976 →
Continuity (8)
Division 17844479 · Jun 20, 2022
Continuation 16996603 · Aug 18, 2020
Provisional Application 63041409 · Jun 19, 2020
Provisional Application 62935854 · Nov 15, 2019
Provisional Application 62935860 · Nov 15, 2019
Provisional Application 62892207 · Aug 27, 2019
Provisional Application 62888746 · Aug 19, 2019
Related Publication 20240038386A1 · Feb 1, 2024
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