Systems and methods for responding to a broken circuit
Methods and systems for automatically mitigating risks of damage caused by the breaking of a circuit are provided. A smart home controller and/or insurance provider remote processor may analyze data received from a smart device disposed on, within, or proximate to a property associated with monitoring the flow of electricity. If it is determined that a risk of damage due to the flow of electricity being cut off repeatedly exists, the smart home controller or remote processor may automatically generate a repair request to schedule a repair event that mitigates the risks. The smart home controller may transmit information about the risks to a homeowner and/or an insurance provider. The insurance provider remote processor may interpret the transmitted data and perform insurance activities, such as providing a discount or premium, and/or adjusting an insurance policy associated with the property based upon the insured property being equipped with risk mitigation functionality.
1. A computer-implemented method of repairing damage to a property populated with a plurality of smart devices associated with the property, the method comprising:
determining, by one or more processors of a home controller disposed on the property, that electricity is cut off to a smart device based upon operating data received from the smart device,
identifying, by one or more processors of the home controller, a broken circuit that cut off the electricity to the smart device;
identifying, by the one or more processors of the home controller, in an inventory an electrical switch that may restore power to the smart device in lieu of the broken circuit; and
responsive to the identification, transmitting, from the home controller via a first wired or wireless communication network to the electrical switch, an instruction to control a state of the electrical switch to restore electricity to the smart device, wherein the instruction is formatted such that the electrical switch sets its state upon receipt of the instruction.
2. The computer-implemented method of claim 1 , wherein the broken circuit is associated with one of a circuit breaker, a ground fault circuit interrupter (GFCI), an appliance leakage current interrupter (ALCI), a residual-current device (RCD), a safety switch, or an arc-fault circuit interrupter (AFCI).
3. The computer-implemented method of claim 1 , the method further comprising:
generating, by the one or more processors, a repair request, the repair request indicating a need to repair an electrical condition associated with the broken circuit; and
communicating, to a repair service provider via a second wired or wireless communication network, the repair request, wherein communicating the repair request causes a repair event to be scheduled.
4. The computer-implemented method of claim 3 , wherein generating the repair request comprises:
transmitting, to an electronic device of an individual associated with the property, a recommended repair request, wherein the transmitting causes the electronic device to display the recommended repair request;
receiving, from the electronic device, an indication of a preference of the individual, the preference relating to the repair event; and
updating, by the one or more processors, the recommended repair request to include the received preference.
5. The computer-implemented method of claim 4 , wherein transmitting the recommended repair request comprises:
generating, by the one or more processors, the recommended repair request, the recommended repair request indicating a recommended repair service provider, wherein the recommended repair service provider is selected based upon profile data associated with the individual.
6. The computer-implemented method of claim 3 , wherein causing the repair event to be scheduled comprises:
updating, by the one or more processors, a service log associated with at least one of the smart device or another smart device connected to the broken circuit.
7. The computer-implemented method of claim 1 , wherein determining that the electricity is cut off to the smart device comprises:
receiving, from the smart device via the first wired or wireless network, an indication that the smart device has been tripped.
8. The computer-implemented method of claim 1 , the method further comprising:
communicating, to an insurance provider associated with the property via a second wired or wireless communication network, an indication of at least one of (i) that the electricity is cut off to the smart device, or (ii) that a repair event has been scheduled.
9. The computer-implemented method of claim 8 , wherein communicating the indication comprises:
communicating the indication to the insurance provider, wherein the communication causes the performance of an insurance-related action, the insurance-related action including at least one of:
an update of an insurance policy or premium,
an adjustment of an insurance discount or award,
a processing of an insurance claim, or
a recommendation to purchase at least one additional device or insurance product.
10. A system for repairing damage to a property populated with a plurality of devices, the system disposed on the property, the system comprising:
a plurality of transceivers adapted to communicate data;
a memory adapted to store non-transitory computer executable instructions; and
one or more processors adapted to interface with the plurality of transceivers, wherein the one or more processors are configured to execute the non-transitory computer executable instructions to cause the system to:
determine, by the one or more processors, that electricity is cut off to a smart device based upon operating data received from the smart device,
identify, by the one or more processors, a broken circuit that cut off the electricity to the smart device;
identify, by the one or more processors, in an inventory an electrical switch that may restore power to the smart device in lieu of the broken circuit; and
responsive to the identification, transmit, via the plurality of transceivers to the electrical switch, an instruction to control a state of the electrical switch to restore electricity to the smart device, wherein the instruction is formatted such that the electrical switch sets its state upon receipt of the instruction.
11. The system of claim 10 , wherein the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the system to:
generate, by the one or more processors, a repair request, the repair request indicating a need to repair the broken circuit; and
communicate, to a repair service provider via the plurality of transceivers, the repair request, wherein communicating the repair request causes a repair event to be scheduled.
12. The system of claim 11 , wherein to generate the repair request, the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the system to:
transmit, to an electronic device of an individual associated with the property, a recommended repair request, wherein the transmitting causes the electronic device to display the recommended repair request;
receive, from the electronic device, an indication of a preference of the individual, the preference relating to the repair event; and
update, by the one or more processors, the recommended repair request to include the received preference.
13. The system of claim 12 , wherein to transmit the recommended repair request, the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the system to:
generate, by the one or more processors, the recommended repair request, the recommended repair request indicating a recommended repair service provider, wherein the recommended repair service provider is selected based upon profile data associated with the individual.
14. The system of claim 11 , wherein to cause the repair event to be scheduled, the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the system to:
update, by the one or more processors, a service log associated with at least one of the smart device or another smart device connected to the broken circuit.
15. The system of claim 10 , wherein to determine that the electricity is cut off to the smart device based upon the operating data received from the smart device, the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the system to:
receive, from the smart device via the plurality of transceivers, an indication that the smart device has been tripped.
16. The system of claim 10 , wherein the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the system to:
communicate, to an insurance provider associated with the property via the plurality of transceivers, an indication of at least one of (i) that the electricity is cut off to the smart device, or (ii) that a repair event has been scheduled.
17. A non-transitory computer-readable storage medium storing processor-executable instructions that, when executed, cause one or more processors to:
determine, by the one or more processors of a home controller disposed on a property, that electricity is cut off to a smart device based upon operating data received from the smart device,
identify, by the one or more processors of the home controller, a broken circuit that cut off the electricity to the smart device;
identify, by the one or more processors of the home controller, in an inventory an electrical switch that may restore power to the smart device in lieu of the broken circuit; and
responsive to the identification, transmit, from the home controller via a first wired or wireless communication network to the electrical switch, an instruction to control a state of the electrical switch to restore electricity to the smart device, wherein the instruction is formatted such that the electrical switch sets its state upon receipt of the instruction.
18. The non-transitory computer-readable storage of claim 17 , the processor-executable instructions, when executed, further cause the one or more processors to:
generate, by the one or more processors, a repair request, the repair request indicating a need to repair an electrical condition associated with the broken circuit; and
communicate, to a repair service provider via the first wired or wireless communication network, the repair request, wherein communicating the repair request causes a repair event to be scheduled.
19. The non-transitory computer-readable storage of claim 18 , wherein to generate the repair request, the processor-executable instructions, when executed, further cause the one or more processors to:
transmit, to an electronic device of an individual associated with the property, a recommended repair request, wherein the transmitting causes the electronic device to display the recommended repair request;
receive, from the electronic device, an indication of a preference of the individual, the preference relating to the repair event; and
update, by the one or more processors, the recommended repair request to include the received preference.
20. The non-transitory computer-readable storage of claim 18 , wherein to cause the repair event to be scheduled, the processor-executable instruction, when executed, further cause the one or more processors to:
update, by the one or more processors, a service log associated with at least one of the smart device or another smart device connected to the broken circuit.