Systems and methods for assigning damage caused by an insurance-related event
Methods and systems for assigning damage to a property to causes of loss are provided. A smart home controller and/or an insurance provider remote processor (or server) may generate a time sequence of events for damage associated with an insure-related event. The time-sequence of events may be analyzed to identify causes of loss associated with damage to the property. The smart home controller or insurance provider remote processor may further analyze the time-sequence of event to determine a portion of the overall damage associated with each cause of loss. Subsequently, according to certain aspects, the smart home controller or insurance provider remote processor may automatically generate a prepopulated insurance claim for damage associated with the insurance-related event, and/or transmit the automatically prepared insurance claim to an insured for their review, approval, and/or modification, such as via wireless communication to a mobile device associated with the insured.
1. A computer-implemented method of determining a cause of damage to a property populated with a plurality of smart devices on the property, each of the plurality of smart devices configured to monitor various conditions associated with the property, the method comprising:
automatically generating, by one or more processors of a smart home controller associated with the property, a time-sequence of events based upon sensor data recorded by the plurality of smart devices before, during, and after an insurance-related event;
identifying from the time-sequence of events, by the one or more processors of the smart home controller, a first cause of loss and a second cause of loss associated with the insurance-related event;
based upon the time-sequence of events, assigning, by the one or more processors of the smart home controller, (i) a first portion of damage to the first cause of loss, and (ii) a second portion of damage to the second cause of loss, wherein each of the first portion and the second portion of damage comprises (i) damage to the property caused by the insurance-related event, and (ii) at least one of water damage, wind damage, fire damage, earthquake damage, or a breach of structural integrity; and
automatically generating, by the one or more processors of the smart home controller, a proposed insurance claim based upon the assignment of the first portion of damage to the first cause of loss, and the second portion of damage to the second cause of loss.
2. The computer-implemented method of claim 1 , wherein the sensor data recorded by the plurality of smart devices comprises at least one of:
time-stamped audio data, status data, or visual data captured on the property.
3. The computer-implemented method of claim 1 , wherein the sensor data recorded by the plurality of smart devices comprises visual data captured above the property by an airborne sensor.
4. The computer-implemented method of claim 1 , wherein assigning the first portion and the second portion comprises:
determining, by the one or more processors of the smart home controller, whether the first cause of loss is (i) a primary cause of loss that led to a secondary cause of loss, or (ii) a secondary cause of loss that occurred due to the primary cause of loss.
5. The computer-implemented method of claim 1 , wherein generating the proposed insurance claim comprises:
pre-populating, by the one or more processors of the smart home controller, the proposed insurance claim with the first and second causes of loss, and the first and second portions of damage respectively associated with first and second causes of loss.
6. The computer-implemented method of claim 1 , further comprising:
transmitting, via a communication network, the proposed insurance claim to an individual associated with the property; and
receiving, via the communication network, from the individual at least one of an acceptance of the proposed insurance claim or a modification to the proposed insurance claim.
7. The computer-implemented method of claim 6 , further comprising:
verifying, by the one or more processors of the smart home controller, that the modification to the proposed insurance claim is consistent with the time-sequence of events.
8. A computer system for determining a cause of damage to a property populated with a plurality of smart devices on the property, each of the plurality of smart devices configured to monitor various conditions associated with the property, the system comprising:
one or more transceivers adapted to communicate data;
a memory adapted to store non-transitory computer executable instructions; and
one or more processors of a smart home controller associated with the property adapted to interface with the one or more transceivers, wherein the one or more processors are configured to execute the non-transitory computer executable instructions to cause the one or more processors to:
automatically generate, by the one or more processors, a time-sequence of events for an insurance-related event based upon sensor data recorded by the plurality of smart devices before, during, and after the insurance-related event;
identify from the time-sequence of events, by the one or more processors, a first cause of loss and a second cause of loss associated with the insurance-related event;
based upon the time-sequence of events, assign, by the one or more processors, (i) a first portion of damage to the first cause of loss, and (ii) a second portion of damage to the second cause of loss, wherein each of the first portion and the second portion of damage comprises (i) damage to the property caused by the insurance-related event, and (ii) at least one of water damage, wind damage, fire damage, earthquake damage, or a breach of structural integrity; and
automatically generate, by the one or more processors, a proposed insurance claim based upon the assignment of the first portion of damage to the first cause of loss, and the second portion of damage to the second cause of loss.
9. The computer system of claim 8 , wherein the sensor data recorded by the plurality of smart devices comprises at least one of:
time-stamped audio data, status data, or visual data captured on the property.
10. The computer system of claim 8 , wherein the sensor data recorded by the plurality of smart devices comprises visual data captured above the property by an airborne sensor.
11. The computer system of claim 8 , wherein to assign the first portion and the second portion of damage, the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the one or more processors to:
determine, by the one or more processors, whether the first cause of loss is (i) a primary cause of loss that led to a secondary cause of loss, or (ii) a secondary cause of loss that occurred due to the primary cause of loss.
12. The computer system of claim 8 , wherein to generate the proposed insurance claim, the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the one or more processors to:
pre-populate, by the one or more processors, the proposed insurance claim with the first and second causes of loss, and the first and second portions of damage respectively associated with first and second causes of loss.
13. The computer system of claim 8 , wherein the one or more transceivers are further configured to:
transmit the proposed insurance claim to an individual associated with the property; and
receive from the individual at least one of an acceptance of the proposed insurance claim or a modification to the proposed insurance claim.
14. The computer system of claim 13 , wherein the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the one or more processors to:
verify, by the one or more processors, that the modification to the proposed insurance claim is consistent with the time-sequence of events.
15. A non-transitory computer-readable storage medium storing computer-executable instructions that, when executed by one or more processors of a smart home controller associated with a property, cause the one or more processors to:
automatically generate a time-sequence of events for an insurance-related event based upon sensor data recorded by a plurality of smart devices before, during, and after the insurance-related event, wherein the plurality of smart devices are disposed on the property and configured to monitor various conditions associated with the property;
identify from the time-sequence of events a first cause of loss and a second cause of loss associated with the insurance-related event;
based upon the time-sequence of events, assign (i) a first portion of damage to the first cause of loss, and (ii) a second portion of damage to the second cause of loss, wherein each of the first portion and the second portion of damage comprises (i) damage to the property caused by the insurance-related event, and (ii) at least one of water damage, wind damage, fire damage, earthquake damage, or a breach of structural integrity; and
automatically generate a proposed insurance claim based upon the assignment of the first portion of damage to the first cause of loss, and the second portion of damage to the second cause of loss.
16. The non-transitory computer-readable medium of claim 15 , wherein the sensor data recorded by the plurality of smart devices comprises at least one of:
time-stamped audio data, status data, or visual data captured on the property.
17. The non-transitory computer-readable medium of claim 15 , wherein the sensor data recorded by the plurality of smart devices comprises visual data captured above the property by an airborne sensor.
18. The non-transitory computer-readable medium of claim 15 , wherein to generate the proposed insurance claim, the instructions, when executed, cause the one or more processors to:
pre-populate the proposed insurance claim with the first and second causes of loss, and the first and second portions of damage respectively associated with first and second causes of loss.
19. The non-transitory computer-readable medium of claim 15 , wherein the instructions, when executed, cause the one or more processors to:
transmit the proposed insurance claim to an individual associated with the property; and
receive from the individual at least one of an acceptance of the proposed insurance claim or a modification to the proposed insurance claim.
20. The non-transitory computer-readable medium of claim 19 , wherein the instructions, when executed, cause the one or more processors to:
verify that the modification to the proposed insurance claim is consistent with the time-sequence of events.