Home services condition monitoring
Methods, computer-readable media, systems and apparatuses for receiving data from one or more sensors associated with one or more home devices for a plurality of homes relating to one or more possible perils such as water perils.
1. A home services system to monitor a plurality of single-family homes for at least one type of water peril and at least one fire peril, the water peril comprising a pipe burst from freezing and the fire peril relating to electrical wiring or electrical panel wherein each single-family home is equipped with sensors and a connection to the Internet, comprising:
an in-home computing device located in each single-family home and communicatively coupled to the connection to the Internet; and
a home services account server remotely located from the plurality of single-family homes and communicatively coupled to each in-home computing device over the Internet, the server including:
a processor; and
a memory storing computer-executable instructions, which when executed by the processor, cause the server to:
receive in real-time, from the in-home computing device in each home of the plurality of single-family homes, sensor data retrieved from at least one sensor selected from light sensor, sound sensor, movement sensor, indoor temperature sensor, outdoor temperature sensor, leak sensor, and water flow sensor;
receive report data for each home of the plurality of single-family homes selected from at least one of a home inspection report, home checkup report, home owner survey report, and third party data;
receive environmental data for each home of the plurality of single-family homes, the environmental data being at least weather data and geographic data, the weather data including a number of days per year of below-freezing temperatures;
wherein the server analyzes report data including at least one selected from exposed pipes in unheated areas, missing insulation, gaps in insulation, and insulation type/rating;
analyze the sensor data, report data, and environmental data for each home of the plurality of single-family homes;
generate a risk score for one or multiple claims from analysis of the data for each home; and
continue to monitor high or medium risk homes of the plurality of single-family homes, and intervene when a pipe burst from freezing is suspected of occurring by shutting off a water source and intervene when a fire peril claim event is suspected of occurring.
2. The system of claim 1 , wherein the server analyzes report data including from home age.
3. The system of claim 1 , wherein the server further monitors for a water leak, wherein the at least one sensor is selected from an outdoor temperature sensor, leak sensor, and water flow sensor.
4. The system of claim 1 , wherein the server further monitors for an appliance leak, wherein the at least one sensor is selected from a leak sensor and water flow sensor, and analyzes report data including age of the appliance, expected life of the appliance, and usage of the appliance.
5. The system of claim 1 , wherein the server further monitors for water heater overflow, the at least one sensor is selected from a temperature sensor, a leak sensor, and a water flow sensor, the report data includes at least one of age of the water heater, expected life of the water heater, water hardness, and levels of hot water consumption.
6. The system of claim 1 , wherein the memory storing computer-executable instructions, which when executed by the processor, cause the server to further receives aggregate insurance claim and policy data concerning the at least one type of water peril and associate the aggregate claim and policy data with abnormal operating conditions for the at least one water peril for each home.
7. The system of claim 1 , wherein the memory storing computer-executable instructions, which when executed by the processor, cause the server to identify abnormal operating conditions and modify the risk score based on data obtained from identified abnormal operating conditions.
8. The system of claim 1 , wherein the memory storing computer-executable instructions, which when executed by the processor, cause the server to contact a home owner of a single-family home having a suspected claim event.
9. A method to monitor a plurality of single-family homes for at least one type of water peril, the water peril comprising a pipe burst from freezing, and at least one fire peril relating to electrical wiring or electrical panel comprising:
receiving in real-time, from in-home computing devices in a plurality of single-family homes, sensor data retrieved from at least one sensor selected from light sensor, sound sensor, movement sensor, indoor temperature sensor, outdoor temperature sensor, leak sensor, and water flow sensor;
receiving report data for each of the plurality of single-family homes selected from at least one of a home inspection report and home owner survey report;
receiving environmental data for each home of the plurality of single-family homes, the environmental data being at least one weather data and geographic data, the weather data including a number of days per year of below-freezing temperatures;
analyzing the report data including at least one selected from home age, exposed pipes in unheated areas, missing insulation, gaps in insulation and insulation type/rating;
analyzing the sensor data, report data, and environmental data for each home of the plurality of homes;
generating risk scores from analysis of the data for each home;
continuing to monitor at least one home of the plurality of homes;
identifying if an at least one water or fire peril is occurring; and
intervening when a pipe burst from freezing is suspected of occurring by shutting off a water source and intervene when a fire peril claim event is suspected of occurring.
10. The method of claim 9 , comprising analyzing the report data including home age.
11. The method of claim 9 , further comprising monitoring for a water leak, wherein the at least one sensor is selected from an outdoor temperature sensor, leak sensor, and water flow sensor.
12. The method of claim 9 , further comprising monitoring for an appliance leak, wherein the at least one sensor is selected from a leak sensor and water flow sensor, and analyzing the report data including age of the appliance, expected life of the appliance, and usage of the appliance.
13. The method of claim 9 , further comprising monitoring for a water heater overflow, wherein the at least one sensor is selected from a temperature sensor, a leak sensor, and a water flow sensor, and analyzing the report data including at least one of age of the water heater, expected life of the water heater, water hardness, and levels of hot water consumption.
14. The method of claim 9 , further comprising receiving aggregate insurance claim and policy data concerning the at least one type of water peril and associating the aggregate claim and policy data with abnormal operating conditions for the at least one water peril for each home.
15. The method of claim 9 , further comprising identifying abnormal operating conditions and modifying the risk score based on data obtained from identified abnormal operating conditions.