Systems and methods for predictively generating an insurance claim
Methods and systems for predictively generating an insurance claim in response to detecting an imminent insurance-related event are provided. According to certain aspects, a smart home controller or insurance provider remote processor may store a first set of data received from smart devices disposed on, or proximate to, a property. This data may be analyzed to detect that an insurance-related event is imminent and calculate a likelihood that a property owner will file an insurance claim in response to damage caused by the imminent insurance-related event. If there is a sufficient likelihood that an insurance claim will be filed, the smart home controller or remote processor may store a second set of data received from the smart devices. Subsequently, according to certain aspects, the second set of data may be analyzed to prepopulate an automatically generated insurance claim with information detailing damage to the property caused by the insurance-related event.
1. A computer-implemented method of predicting insurance claim filings related to damage to a property that is populated with a plurality of devices, each of the plurality of devices configured to monitor various conditions associated with the property, the method comprising:
receiving, at a smart controller or a server, a first set of sensor data from the plurality of devices;
based upon at least the first set of sensor data, detecting, by one or more processors of the smart controller or the server, that an insurance-related event is imminent;
determining, by the one or more processors, a likelihood that an insurance claim will be filed in response to the imminent insurance-related event;
when the likelihood is greater than a threshold, activating, by the one or more processors via the first wired or wireless communication network, the plurality of devices to transmit a second set of sensor data, wherein the second set of data includes supporting data captured while the insurance-related event is occurring;
automatically generating, by the one or more processors, a proposed insurance claim based upon an analysis of at least the second set of sensor data; and
transmitting, to a mobile device or other communications device of an individual associated with the property, the proposed insurance claim to facilitate review, approval, or modification of the proposed insurance claim by the individual.
2. The computer-implemented method of claim 1 , wherein the insurance-related event is related to at least one of:
a storm system, a fire or wildfire, an equipment failure, a national or local emergency, an earthquake or aftershock, a tsunami, an oil spill, or a volcano eruption.
3. The computer-implemented method of claim 1 , further comprising:
identifying, by the one or more processors, (i) a first cause of loss for damage to the property, and (ii) a second cause of loss for the damage to the property;
determining, by the one or more processors, (i) a first portion of a total amount of damage associated with the first cause of loss and (ii) a second portion of the total amount of damage associated with the second cause of loss;
assigning, by the one or more processors, a percentage of the total amount of damage attributed to each of the first and second causes of loss; and
calculating, by the one or more processors, a first amount of damage attributed to the first cause of loss and a second amount of damage attributed to the second cause of loss.
4. The computer-implemented method of claim 3 , wherein assigning the percentage of the total amount of damage comprises:
determining, by the one or more processors, that the second set of data indicates that the first cause of loss enabled the second cause of loss to occur; and
assigning, by the one or more processors, a higher percentage to the first cause of loss and a smaller percentage to the second cause of loss.
5. The computer-implemented method of claim 3 , wherein generating the proposed insurance claim comprises:
prepopulating, by the one or more processors, the proposed insurance claim with the total amount of damage, the first and second causes of loss, and the amount of damage associated with each of the first and second causes of loss.
6. The computer-implemented method of claim 1 , further comprising:
receiving, from the individual, an acceptance of or modification to the proposed insurance claim;
transmitting, to an insurance provider associated with the property, the accepted or modified insurance claim; and
receiving, from the insurance provider, a response to the accepted or modified insurance claim.
7. The computer-implemented method of claim 6 , wherein receiving the response to the accepted or modified insurance claim comprises:
receiving at least one of: a confirmation that the accepted or modified insurance claim has been processed, a recommendation for replacement equipment to protect against future insurance-related events, or an evaluation of how equipment associated with the property withstood the insurance-related event.
8. The computer-implemented method of claim 1 , wherein detecting that the insurance-related event is imminent comprises at least one of:
analyzing, by the one or more processors, the first set of data to determine if at least one of the plurality of devices is about to fail, or
receiving, via a second communication network or wireless communication, an alert from an insurance provider associated with the property indicating that the insurance-related event is imminent.
9. The computer-implemented method of claim 1 , wherein the sensor data recorded by the plurality of devices comprises at least one of:
time-stamped audio data, status data, visual data captured on the property, or visual data captured above the property.
10. The computer-implemented method of claim 1 , wherein receiving the second set of sensor data comprises:
receiving at least one of: sensor data recorded before the insurance-related event occurred, sensor data recorded during the insurance-related event, or sensor data record after the insurance-related event.
11. A system for predicting insurance claim filings related to damage to a property that is populated with a plurality of devices, each of the plurality of devices configured to monitor various conditions associated with the property, the system comprising a smart controller or a server that comprises:
a communication module adapted to communicate data;
a memory adapted to store non-transitory computer executable instructions; and
one or more processors adapted to interface with the communication module, wherein the one or more processors are configured to execute the non-transitory computer executable instructions to cause the one or more processors to:
receive, via the communication module, a first set of sensor data from the plurality of devices;
based upon at least the first set of sensor data, detect, by one or more processors, that an insurance-related event is imminent;
determine, by the one or more processors, a likelihood that an insurance claim will be filed in response to the imminent insurance-related event;
when the likelihood is greater than a threshold, activate, via the communication module, the plurality of devices to transmit a second set of sensor data after the insurance-related event occurs, wherein the second set of data includes supporting data captured while the insurance-related event is occurring;
automatically generate, by the one or more processors, a proposed insurance based upon an analysis of at least the second set of sensor data; and
transmit, to a mobile device of an individual associated with the property via the communication module, the proposed insurance claim for review, approval, or modification by the individual.
12. The system of claim 11 , wherein the insurance-related event is related to at least one of:
a storm system, a fire or wildfire, an equipment failure, a national or local emergency, an earthquake or aftershock, a tsunami, an oil spill, or a volcano eruption.
13. The system of claim 11 , wherein the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the one or more processors to:
identify, by the one or more processors, (i) a first cause of loss for damage to the property, and (ii) a second cause of loss for the damage to the property;
determine, by the one or more processors, (i) a first portion of a total amount of damage associated with the first cause of loss and (ii) a second portion of the total amount of damage associated with the second cause of loss;
assign, by the one or more processors, a percentage of the total amount of damage attributed to each of the first and second causes of loss; and
calculate, by the one or more processors, a first amount of damage attributed to the first cause of loss and a second amount of damage attributed to the second cause of loss.
14. The system of claim 13 , wherein to assign the percentage of the total amount of damage, the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the one or more processors to:
determine, by the one or more processors, that the second set of data indicates that the first cause of loss enabled the second cause of loss to occur; and
assign, by the one or more processors, a higher percentage to the first cause of loss and a smaller percentage to the second cause of loss.
15. The system of claim 13 , wherein to generate the proposed insurance claim, the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the one or more processors to:
prepopulate, by the one or more processors, the proposed insurance claim with the total amount of damage, the first and second causes of loss, and the amount of damage associated with each of the first and second causes of loss.
16. The system of claim 11 , wherein the communication module is further configured to:
receive, from the individual, an acceptance of or modification to the proposed insurance claim; and
transmit, to an insurance provider associated with the property, the accepted or modified insurance claim.
17. The system of claim 11 , wherein to detect that the insurance-related event is imminent, the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the one or more processors to, at least one of:
analyze, by the one or more processors, the first set of data to determine if at least one of the plurality of devices is about to fail, or
receive, via the communication module, an alert from an insurance provider associated with the property indicating that the insurance-related event is imminent.
18. The system of claim 11 , wherein the sensor data recorded by the plurality of devices comprises at least one of:
time-stamped audio data, status data, visual data captured on the property, or visual data captured above the property.
19. The system method of claim 11 , wherein to receive the second set of sensor data, the one or more processors are further configured to execute the non-transitory computer executable instructions to cause the one or more processors to:
receive, via the communication module, at least one of: sensor data recorded before the insurance-related event occurred, sensor data recorded during the insurance-related event, or sensor data record after the insurance-related event.
20. A non-transitory computer-readable storage medium storing processor-executable instructions, that when executed cause one or more processors to:
receive, at a smart controller or a server, a first set of sensor data from a plurality of devices;
based upon at least the first set of sensor data, detect, by one or more processors, that an insurance-related event is imminent;
determine, by the one or more processors, a likelihood that an insurance claim will be filed in response to the imminent insurance-related event;
when the likelihood is greater than a threshold, activate, via the first wired or wireless communication network, the plurality of devices to transmit a second set of sensor data, wherein the second set of data includes supporting data captured while the insurance-related event is occurring;
automatically generate, by the one or more processors, a proposed insurance claim based upon an analysis of at least the second set of sensor data; and
transmit, to a mobile device or other communications device of an individual associated with the property via a second wired or wireless communication network, the proposed insurance claim to facilitate review by the individual.