IP Library Granted Patent US 12,243,641
Granted Patent B2
US 12,243,641 · App. 17/587,969 · Granted Mar 4, 2025

Senior living engagement and care support platforms with chatbot and list integration

Inventors: Michael DiBenedetto (Mesa, AZ); Audrey Schwartz (Mesa, AZ); Sydney Volk (Mesa, AZ); Daniel Davidson (Phoenix, AZ); Daniel Wilson (Glendale, AZ); Jo-Jo Lin (Tempe, AZ); Zaki Goumandakoye (Seaside, CA)
Assignee: State Farm Mutual Automobile Insurance Company
G16H40/67G06Q10/109G16H10/60
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Quick Facts
Patent No.
US 12,243,641
App. No.
17/587,969
Granted
Mar 4, 2025
Kind
B2
Abstract

Provided herein is an engagement and care support platform (“ECSP”) computer system including at least one processor in communication with at least one memory device for facilitating senior user engagement. The processor is programmed to: (i) register a user through an application, (ii) register a caregiver associated with the user through the application, (iii) generate a senior profile based upon user personal and scheduling data, (iv) build a daily interactive user interface that reflects the senior profile, (v) display the daily interactive user interface at a first client device associated with the user, (vi) cause the first client device to initiate a daily interaction prompt to the user, (vii) determine whether any user interaction was received in response to the daily interaction prompt, and (viii) transmit a daily update message to a second client device associated with the caregiver, including an indication of whether any user interaction was received.

Claims (61)

1. An engagement and care support platform (“ECSP”) computer device comprising at least one processor in communication with at least one memory device, the ECSP computer device in communication with a first client device and at least one second client device, the at least one processor of the ECSP computer device is programmed to:

store user registration information for a senior user associated with the first client device;

store caregiver registration information for a caregiver associated with the senior user, wherein the caregiver registration information includes data for identifying the at least one second client device;

store, in a database a list including a plurality of items, wherein the plurality of items includes at least one of goods to purchase and tasks to be performed, wherein at least one item of the plurality of items is assigned to the senior user and at least one item of the plurality of items is assigned to the caregiver;

receive, via a microphone of the first client device, audio input from the senior user including one or more items to be added to the list;

execute one or more queries on the database to update the list to include the one or more items;

instruct the first client device to request assignment information for an unassigned item on the list from the senior user;

receive, from the senior user via the microphone of the first client device, audio input including an individual to assign the item to;

execute one or more additional queries on the database to update the list to include the individual that is assigned the item;

upon receiving an indication that the item is complete, display the item as complete on the list; and

continue to display the item on the list for a predetermined period of time after receiving an indication that an item is complete.

2. The ECSP computer device of claim 1 , wherein the at least one processor is further programmed to transmit a message to the second client device associated with the caregiver, wherein the message includes information informing the caregiver that the item has been assigned to them.

3. The ECSP computer device of claim 1 , wherein the at least one processor is further programmed to:

receive a request from an individual do display items associated with that individual;

search the list to detect one or more items assigned to that individual; and

display the detected one or more items on a display screen of a computer device associated with the individual.

4. The ECSP computer device of claim 1 , wherein the at least one processor is further programmed to:

receive a request to assign an item to two or more caregivers; and

update the list to assign the two or more caregivers to the item.

5. The ECSP computer device of claim 1 , wherein the at least one processor is further programmed to store a plurality of list, wherein each list includes a plurality of items and one or more individuals assigned to one or more items of the plurality of items.

6. The ECSP computer device of claim 1 , wherein an item of the plurality of items includes at least a first sub-item and a second sub-item.

7. The ECSP computer device of claim 6 , wherein the first sub-item is assigned to a first caregiver and the second sub-item is assigned to a second sub-item.

8. The ECSP computer device of claim 1 , wherein the at least one processor is further programmed to:

receive a request to pin a first item to the list; and

display the list to include the first item at a top of the list.

9. The ECSP computer device of claim 8 , wherein the at least one processor is further programmed to:

receive an indication that the first item is complete; and

remove the first item from the list.

10. The ECSP computer device of claim 9 , wherein the at least one processor is further programmed to:

upon receiving the indication that the item is complete, stop displaying the item at the top of the list and display the item as complete on the list.

11. A computer-implemented method for facilitating senior engagement, the method is implemented by a computer device comprising at least one processor in communication with at least one memory device, the computer device in communication with a first client device and at least one second client device, the method comprises:

storing user registration information for a senior user associated with the first client device;

storing caregiver registration information for a caregiver associated with the senior user, wherein the caregiver registration information includes data for identifying the at least one second client device;

storing a list including a plurality of items, wherein the plurality of items includes at least one of goods to purchase and tasks to be performed, wherein at least one item of the plurality of items is assigned to the senior user and at least one item of the plurality of items is assigned to the caregiver;

receiving, via a microphone of the first client device, audio input from the senior user including one or more items to be added to the list;

executing one or more queries on the database to update the list to include the one or more items;

instructing the first client device to request assignment information for an unassigned item on the list from the senior user;

receiving, via the microphone of the first client device, audio input including an individual to assign the item to; and

executing one or more additional queries on the database to update the list to include the individual that is assigned the item;

upon receiving an indication that the item is complete, displaying the item as complete on the list; and

continuing to display the item on the list for a predetermined period of time after receiving an indication that an item is complete.

12. The computer-implemented method of claim 11 further comprising transmitting a message to the second client device associated with the caregiver, wherein the message includes information informing the caregiver that the item has been assigned to them.

13. The computer-implemented method of claim 11 further comprising:

receiving a request from an individual do display items associated with that individual;

searching the list to detect one or more items assigned to that individual; and

displaying the detected one or more items on a display screen of a computer device associated with the individual.

14. The computer-implemented method of claim 11 further comprising:

receiving a request to assign an item to two or more caregivers; and

updating the list to assign the two or more caregivers to the item.

15. The computer-implemented method of claim 11 further comprising storing a plurality of list, wherein each list includes a plurality of items and one or more individuals assigned to one or more items of the plurality of items.

16. The computer-implemented method of claim 11 , wherein an item of the plurality of items includes at least a first sub-item and a second sub-item.

17. The computer-implemented method of claim 16 , wherein the first sub-item is assigned to a first caregiver and the second sub-item is assigned to a second sub-item.

18. The computer-implemented method of claim 11 further comprising:

receiving a request to pin a first item to the list; and

displaying the list to include the first item at a top of the list.

19. The computer-implemented method of claim 18 further comprising:

receiving an indication that the first item is complete; and

removing the first item from the list.

20. The computer-implemented method of claim 19 further comprising:

upon receiving the indication that the item is complete, stopping display of the item at the top of the list; and

continuing to display the first item on the list for a predetermined period of time.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 24, 2022
From: DIBENEDETTO, MICHAEL; SCHWARTZ, AUDREY; VOLK, SYDNEY; DAVIDSON, DANIEL; WILSON, DANIEL; LIN, JO-JO; GOUMANDAKOYE, ZAKI
To: STATE FARM MUTUAL AUTOMOBILE INSURANCE COMPANY
Reel/Frame 059086/0671 →
Continuity (3)
Provisional Application 63186609 · May 10, 2021
Provisional Application 63143454 · Jan 29, 2021
Related Publication 20220246292A1 · Aug 4, 2022
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