Granted Patent B2

US 12,411,971 · App. 18/482,407 · Granted Sep 9, 2025

Inventors: Helen Kwong (Danville, CA); Benjamin Busjaeger (San Carlos, CA)

Assignee: Salesforce, Inc.

G06F21/6218G06F21/602G06F21/604H04L63/104

Abstract

Claims (59)

1. A method of authenticating accesses to a shared datastore, the method comprising:

running, at a computer system, a shared service operable to access the shared datastore to execute requests from a plurality of multi-tenant cloud computing services including a first multi-tenant cloud computing service;

storing, at the computer system, a tenant grouping indicator that is indicative of a grouping of a first tenant of the first multi-tenant cloud computing service with one or more tenants of other ones of the plurality of multi-tenant cloud computing services that are permitted to access a set of resources managed by the shared service, wherein the first tenant is the only tenant associated with the tenant grouping indicator that is allowed to request that additional tenants of the plurality of multi-tenant cloud computing services be associated with the tenant grouping indicator;

receiving, at the computer system from the first multi-tenant cloud computing service, a first request to the shared service, wherein the first request includes a first token that includes a first indication of the first tenant and the tenant grouping indicator;

in response to verifying that the first tenant is associated with the tenant grouping indicator, accessing, by the shared service, the shared datastore to execute the first request, wherein the accessing includes sending, to the shared datastore, a second token that includes an indication of the shared service and the first token; and

wherein the second token is usable by the shared datastore to authenticate the first request, authenticate the accessing by the shared service, and verify that the first tenant is associated with the tenant grouping indicator.

2. The method of claim 1 , wherein the first token includes an indication of a primary tenant associated with the tenant grouping indicator and an indication of the shared service, and wherein the second token includes an indication that the second token is a proxy token and targets the shared datastore.

3. The method of claim 1 , further comprising:

determining, by the computer system, that the first request is authorized using a hierarchy of data protection scopes that includes a shared service tenant group data protection scope that corresponds to the tenant grouping indicator.

4. The method of claim 1 , further comprising:

storing, at the computer system, a second indication of a second tenant of a second multi-tenant cloud computing service of the plurality of multi-tenant cloud computing services, wherein the second tenant is associated with the tenant grouping indicator; and

based on authenticating a second request from the second multi-tenant cloud computing service, accessing, by the shared service running on the computer system, the shared datastore to execute the second request;

wherein the first tenant and the second tenant correspond to the same entity; and wherein the accessing of the shared datastore to execute the first request includes writing a value to the shared datastore and the accessing of the shared datastore to execute the second request includes reading the value from the shared datastore.

5. The method of claim 1 , further comprising:

storing, at the computer system, a second indication of a second tenant of a second multi-tenant cloud computing service of the plurality of multi-tenant cloud computing services, wherein the second tenant is associated with the tenant grouping indicator; and

wherein tenancy in the first multi-tenant cloud computing service is defined by a first set of parameters and tenancy in the second multi-tenant cloud computing service is defined by a second set of parameters.

6. The method of claim 1 , wherein the accessing of the shared datastore to execute the first request includes accessing a particular directory of the shared datastore corresponding to the shared service and the tenant group indicator and updating a value stored in the particular directory, wherein the particular directory is logically isolated from other directories corresponding to other tenant group indicators.

7. The method of claim 1 , further comprising:

running, at the computer system, a second shared service operable to:

access the shared datastore to execute requests from the plurality of multi-tenant cloud computing services; and

authenticate requests made to the second shared service from the plurality of multi-tenant cloud computing systems using the tenant grouping indicator;

wherein tenant grouping is the only representation of trust relationships between tenants of the plurality of multi-tenant cloud computing services used by the shared service and the second shared service to authenticate requests.

8. A non-transitory computer-readable storage medium storing program instructions that are capable of being executed by a computer system to perform operations comprising:

running a shared service operable to access a shared datastore to execute requests from a plurality of multi-tenant cloud computing services including a first multi-tenant cloud computing service;

storing a tenant grouping indicator that is indicative of a grouping of a first tenant of the first multi-tenant cloud computing service with one or more tenants of other ones of the plurality of multi-tenant cloud computing services that are permitted to access a set of resources managed by the shared service;

receiving, from the first multi-tenant cloud computing service, a first request to the shared service, wherein the first request includes a first token that includes an indication of the first tenant and the tenant grouping indicator;

determining that the first request is authorized using a hierarchy of data protection scopes that includes a shared service tenant group data protection scope that corresponds to the tenant grouping indicator;

in response to verifying that the first tenant is associated with the tenant grouping indicator, accessing the shared datastore to execute the first request, wherein the accessing includes sending, to the shared datastore, a second token that includes an indication of the shared service and the first token; and

wherein the second token is usable by the shared datastore to authenticate the first request, authenticate the accessing by the shared service, and verify that the first tenant is associated with the tenant grouping indicator.

9. The non-transitory computer-readable storage medium of claim 8 ,

wherein the first token includes an indication of a primary tenant associated with the tenant grouping indicator and an indication of the shared service, and wherein the second token includes an indication that the second token is a proxy token and targets the shared datastore.

10. The non-transitory computer-readable storage medium of claim 8 ,

wherein the first tenant is the only tenant associated with the tenant grouping indicator that is allowed to request that additional tenants of the plurality of multi-tenant cloud computing services be associated with the tenant grouping indicator.

11. The non-transitory computer-readable storage medium of claim 8 ,

wherein the operations further comprise:

storing a second indication of a second tenant of a second multi-tenant cloud computing service of the plurality of multi-tenant cloud computing services, wherein the second tenant is associated with the tenant grouping indicator; and

based on authenticating a second request from the second multi-tenant cloud computing service, accessing the shared datastore to execute the second request;

wherein the first tenant and the second tenant correspond to the same entity; and wherein the accessing of the shared datastore to execute the first request includes writing a value to the shared datastore and the accessing of the shared datastore to execute the second request includes reading the value from the shared datastore.

12. The non-transitory computer-readable storage medium of claim 8 , wherein the operations further comprise:

storing a second indication of a second tenant of a second multi-tenant cloud computing service of the plurality of multi-tenant cloud computing services, wherein the second tenant is associated with the tenant grouping indicator; and

wherein tenancy in the first multi-tenant cloud computing service is defined by a first set of parameters and tenancy in the second multi-tenant cloud computing service is defined by second set of parameters.

13. The non-transitory computer-readable storage medium of claim 8 , wherein the operations further comprise:

running a second shared service operable to access the shared datastore to execute requests from the plurality of multi-tenant cloud computing services, wherein the second shared service is operable to authenticate requests made to the second shared service from the plurality of multi-tenant cloud computing services using the tenant grouping indicator;

wherein tenant grouping is the only representation of trust relationships between tenants of the plurality of multi-tenant cloud computing services used by the shared service and the second shared service to authenticate requests.

14. A system, comprising:

at least one processor; and

memory having program instructions stored thereon that are executable by the at least one processor to perform operations comprising:

running a shared service operable to access a shared datastore to execute requests from a plurality of multi-tenant cloud computing services including a first multi-tenant cloud computing service;

storing a tenant grouping indicator that is indicative of a grouping of a first tenant of the first multi-tenant cloud computing service with one or more tenants of other ones of the plurality of multi-tenant cloud computing services that are permitted to access a set of resources managed by the shared service;

receiving, from the first multi-tenant cloud computing service, a first request to the shared service, wherein the first request includes a first token that includes an indication of the first tenant and the tenant grouping indicator;

in response to verifying that the first tenant is associated with the tenant grouping indicator, accessing the shared datastore to execute the first request, wherein the accessing includes sending, to the shared datastore, a second token that includes an indication of the shared service and the first token; and

wherein the second token is usable by the shared datastore to authenticate the first request, authenticate the accessing by the shared service, and verify that the first tenant is associated with the tenant grouping indicator, and

wherein the accessing of the shared datastore to execute the first request includes accessing a particular directory of the shared datastore corresponding to the shared service and the tenant group indicator and updating a value stored in the particular directory, wherein the particular directory is logically isolated from other directories corresponding to other tenant group indicators.

15. The system of claim 14 , wherein the operations further comprise:

running a second shared service operable to access the shared datastore to execute requests from the plurality of multi-tenant cloud computing services, wherein the second shared service is operable to authenticate requests made to the second shared service from the plurality of multi-tenant cloud computing services using the tenant grouping indicator;

wherein tenant grouping is the only representation of trust relationships between tenants of the plurality of multi-tenant cloud computing services used by the shared service and the second shared service to authenticate requests.

16. The system of claim 14 , wherein the first tenant is the only tenant associated with the tenant grouping indicator that is allowed to request that additional tenants of the plurality of multi-tenant cloud computing services be associated with the tenant grouping indicator.

17. The system of claim 14 , wherein the operations further comprise:

determining, using a hierarchy of data protection scopes including a shared service tenant group data protection scope that corresponds to the tenant grouping indicator, that the first request is authorized.

Assignments (2)

Continuity (2)

References Cited (24)