TOOLS FOR ACCOUNT MANAGEMENT
Aspects of the subject technology include providing, from a sever to a first device, balance information for a plurality of accounts of an organization. For a first selected account, information for first expected sweeps which are to be received within a first time period, information for second expected sweeps for a second time period, and information for reconciled sweeps for the second time period are received. The first expected sweeps or the second expected sweeps include a first portion of expected sweeps which are automatically initiated by a service. When an anomaly is detected in the first account, the service may schedule an automated event to resolve the anomaly, and the automated event is reported. The service may not schedule an automated event and an input is received to resolve the anomaly.
1 . A method comprising:
sending, from a server to a first device, balance information for a plurality of accounts of an organization;
receiving, by the server, an indication of a selection of a first account of the plurality of accounts;
sending, from the server to the first device, first information for first expected sweeps received within a first time period, second information for second expected sweeps for a second time period, and third information for reconciled sweeps for the second time period, wherein at least one of the first expected sweeps or the second expected sweeps include a first portion of expected sweeps which are automatically initiated by a first service;
in response to detecting an anomaly in the first account and causing the first service to schedule an automated action to resolve the anomaly, reporting the automated action to the first device; and
in response to detecting the anomaly in the first account and not causing the first service to schedule the automated action to resolve the anomaly, receiving an input from the first device indicating an action to resolve the anomaly and causing the action to be performed by the first service responsive to receiving the input.
2 . The method of claim 1 , wherein the expected sweeps include a blend of predicted sweeps which are unsettled transactions and forecasted sweeps which are determined by the first service based on trend data.
3 . The method of claim 2 , wherein the forecasted sweeps are generated at least in part by a machine learning model.
4 . The method of claim 1 , further comprising:
upon receiving an indication that a second account of the plurality of accounts fails to meet a first threshold or exceed a second threshold based on expected sweeps or an expected balance for the second account, triggering an alert.
5 . The method of claim 4 , further comprising:
sending, by the server, the alert with a context of the second account to the first device.
6 . The method of claim 5 , further comprising:
responsive to receiving an indication that the alert was selected by a user, providing contextual information for the alert and a prompt to receive instructions for rectifying or dismissing the alert.
7 . The method of claim 5 , further comprising:
responsive to receiving an indication that the alert was selected by a user, providing contextual information for the alert and information to the user indicating that the first service has initiated an action to satisfy the first threshold or the second threshold.
8 . The method of claim 1 , further comprising:
responsive to receiving an indication that the first expected sweeps is selected by a user, causing display of a list of one or more transactions for the expected sweeps; and
responsive to receiving an indication that a first transaction in the list of transactions is selected by a user, providing a rationale for the transaction.
9 . The method of claim 8 , wherein a first portion of the list of transactions indicates completed sweeps and a second portion of the list of transactions indicates scheduled or unsettled sweeps.
10 . A system comprising:
a processor;
a memory device containing instructions, which when executed by the processor cause the processor to perform operations comprising:
sending, from a server to a first device, balance information for a plurality of accounts of an organization;
receiving, by the server, an indication of a selection of a first account of the plurality of accounts;
sending, from the server to the first device, first information for first expected sweeps received within a first time period, second information for second expected sweeps for a second time period, and third information for reconciled sweeps for the second time period, wherein at least one of the first expected sweeps or the second expected sweeps include a first portion of expected sweeps which are automatically initiated by a first service;
in response to detecting an anomaly in the first account and causing the first service to schedule an automated action to resolve the anomaly, reporting the automated action to the first device; and
in response to detecting the anomaly in the first account and not causing the first service to schedule the automated action to resolve the anomaly, receiving an input from the first device indicating an action to resolve the anomaly and causing the action to be performed by the first service responsive to receiving the input.
11 . The system of claim 10 , wherein the expected sweeps include a blend of predicted sweeps which are unsettled transactions and forecasted sweeps which are determined by the first service based on trend data.
12 . The system of claim 11 , wherein the forecasted sweeps are generated at least in part by a machine learning model.
13 . The system of claim 10 , wherein the operations further comprise:
upon receiving an indication that a second account of the plurality of accounts fails to meet a first threshold or exceed a second threshold based on expected sweeps or an expected balance for the second account, triggering an alert.
14 . The system of claim 13 , wherein the operations further comprise:
responsive to receiving an indication that the alert was selected by a user, providing contextual information for the alert and information to the user indicating that the first service has initiated an action to satisfy the first threshold or the second threshold or a prompt to receive instructions for rectifying or dismissing the alert.
15 . The system of claim 10 , wherein the operations further comprise:
responsive to receiving an indication that the first expected sweeps is selected by a user, causing display of a list of one or more transactions for the expected sweeps; and
responsive to receiving an indication that a first transaction in the list of transactions is selected by a user, providing a rationale for the transaction.
16 . A non-transitory computer-readable medium comprising:
computer-readable instructions that, when executed by a processor, cause the processor to perform one or more operations comprising:
sending, from a server to a first device, balance information for a plurality of accounts of an organization;
receiving, by the server, an indication of a selection of a first account of the plurality of accounts;
sending, from the server to the first device, first information for first expected sweeps received within a first time period, second information for second expected sweeps for a second time period, and third information for reconciled sweeps for the second time period, wherein at least one of the first expected sweeps or the second expected sweeps include a first portion of expected sweeps which are automatically initiated by a first service;
in response to detecting an anomaly in the first account and causing the first service to schedule an automated action to resolve the anomaly, reporting the automated action to the first device; and
in response to detecting the anomaly in the first account and not causing the first service to schedule the automated action to resolve the anomaly, receiving an input from the first device indicating an action to resolve the anomaly and causing the action to be performed by the first service responsive to receiving the input.
17 . The non-transitory computer-readable medium of claim 16 , wherein the instructions cause the processor to further: upon receiving an indication that a second account of the plurality of accounts fails to meet a first threshold or exceed a second threshold based on expected sweeps or an expected balance for the second account, triggering an alert.
18 . The non-transitory computer-readable medium of claim 17 , wherein the instructions cause the processor to further: responsive to receiving an indication that the alert was selected by a user, providing contextual information for the alert and information to the user indicating that the first service has initiated an action to satisfy the first threshold or the second threshold or a prompt to receive instructions for rectifying or dismissing the alert.
19 . The non-transitory computer-readable medium of claim 16 , wherein the instructions cause the processor to further:
responsive to receiving an indication that the first expected sweeps is selected by a user, sending to the first device a list of one or more transactions for the expected sweeps; and
responsive to receiving an indication that a first transaction in the list of transactions is selected by a user, providing a rationale for the transaction.
20 . The non-transitory computer-readable medium of claim 19 , wherein a first portion of the list of transactions indicates completed sweeps and a second portion of the list of transactions indicates scheduled or unsettled sweeps.