GENERATION OF AN ISSUE RECOVERY COMMUNICATIONS EVALUATION REGARDING A SYSTEM ASPECT OF A SYSTEM
A method includes determining, by an analysis system, a system aspect of a system for an issue recovery communications evaluation. The method further includes determining, by the analysis system, at least one evaluation perspective and at least one evaluation viewpoint for use in performing the issue recovery communications evaluation on the system aspect. The method further includes obtaining, by the analysis system, issue recovery communications data regarding the system aspect in accordance with the at least one evaluation perspective and the at least one evaluation viewpoint. The method further includes calculating, by the analysis system, an issue recovery communications rating as a measure of system issue recovery communications maturity for the system aspect based on the issue recovery communications data, the at least one evaluation perspective, the at least one evaluation viewpoint, and at least one evaluation rating metric.
1 . A computer readable memory device comprises:
a first memory section that stores operational instructions, wherein, when a computing entity executes the operational instructions, the operational instructions cause the computing entity to:
identify a portion of a system for analysis, wherein the system includes a plurality of computing devices, wherein a computing of the plurality of computing devices stores and executes, when activated, a plurality of software programs;
a second memory section that stores operational instructions, wherein, when the computing entity executes the operational instructions, the operational instructions cause the computing entity to:
identify a policy to be analyzed with respect to the identified portion of the system, wherein a policy sets out a strategic direction and includes high-level rules or contracts regarding issues and/or matters;
a third memory section that stores operational instructions, wherein, when the computing entity executes the operational instructions, the operational instructions cause the computing entity to:
identify one or more policy analysis parameters; and
a fourth memory section that stores operational instructions, wherein, when the computing entity executes the operational instructions, the operational instructions cause the computing entity to:
analyze the identified portion of the system compliance with the identified policy based on the one or more policy analysis parameters; and
generate a policy rating metric based on the analysis.
2 . The computer readable memory device of claim 1 , wherein the fourth memory section further stores operational instructions, wherein, when the computing entity executes the operational instructions, the operational instructions cause the computing entity to analyze the identified portion of the system by:
retrieving data from a computing device of the plurality of computing devices regarding an asset of the computing device, wherein the policy pertains to an aspect of the asset.
3 . The computer readable memory device of claim 1 , wherein a policy analysis parameter of the one or more policy analysis parameters comprises one of:
an instruction to compare policies of data with a list of policies the system, or portion thereof, should have;
an instruction to count the number of policies of data and compare it with a quantity of policies the system, or portion thereof, should have;
an instruction to determine last revisions of policies of data and/or to determine an age of last revisions;
an instruction to determine frequency of use of policies of data;
an instruction to determine a volume of access of policies of data;
an instruction to evaluate a policy of data with respect to a checklist regarding content of the policy;
a scaling factor based on the size of the system, or portion thereof;
a scaling factor based on the size of the organization;
an instruction to compare a balance of local policies with respect to system-wide policies;
an instruction to compare topics of the policies of data with desired topics for policies; and
an instruction to evaluate language use within policies of data.