Granted Patent B2

US 12,494,962 · App. 18/962,086 · Granted Dec 9, 2025

Inventors: John Valdez (Copper Canyon, TX); Bryan Pauling (Rochester, NY); Eduardo Flores (Frisco, TX)

Assignee: FRONTIER COMMUNICATIONS HOLDINGS, LLC

H04L41/0631G06T11/00H04L41/069H04Q11/0067G06T2200/24H04Q2011/0083

Abstract

Claims (64)

1 . A method for augmenting repair of a network failure in a Passive Optical Network (PON), the method comprising:

receiving, via one or more sensors in a client device, sensor data indicating a current environment that includes an optical network terminal (ONT) in the PON, including presenting, via a user interface, a display including a user control for performing a dial tone test or a speed test with the ONT, wherein the sensor data includes diagnostic information for the ONT determined based on results of the dial tone test or the speed test;

analyzing, by the client device, the current environment to detect a cause of the network failure corresponding to the ONT;

generating, by the client device, a set of instructions for repairing the ONT based on the detected cause of the network failure; and

providing, via the user interface by the client device, the set of instructions for the user to follow to repair the ONT including:

identifying a first display area within real-world imagery of the ONT that does not obstruct the ONT in accordance with a first field of view of the user;

providing a first instruction via a transparent display overlaying the first field of view of the user with a first augmented reality feature overlaid on the real-world imagery of the ONT to highlight a first component of the ONT corresponding to the first instruction, wherein the ONT is within the first field of view of the user in the transparent display and the first instruction is presented within the first display area which does not obstruct the ONT; and

in response to detecting that the first instruction has been completed:

identifying a second display area within the real-world imagery of the ONT that does not obstruct the ONT in accordance with a second field of view of the user; and

providing a second instruction via the transparent display overlaying the second field of view of the user with a second augmented reality feature overlaid on the real-world imagery of the ONT to highlight a second component of the ONT corresponding to the second instruction, wherein the ONT is within the second field of view of the user in the transparent display and the second instruction is presented within the second display area which does not obstruct the ONT.

2 . The method of claim 1 , wherein providing the set of instructions includes providing, by the client device, a set of audio instructions via a speaker.

3 . The method of claim 1 , further comprising:

analyzing, by the client device, the current environment to identify a location of the first component for the user to view to repair the ONT; and

providing, by the client device via the transparent display, the first augmented reality feature overlaid on a real-world view of the user of the current environment at the identified location which assists the user in repairing the ONT.

4 . The method of claim 1 , wherein the receiving the sensor data indicating the current environment includes receiving, at the client device, via the one or more sensors, at least one of:

one or more images depicting the first field of view of the user which includes the ONT,

one or more infrared signals from the ONT,

one or more wireless communication signals from the ONT, or

one or more wireless communication signals from a fiber distribution hub (FDH) or fiber distribution terminal (FDT) optically coupled to the ONT.

5 . The method of claim 1 , wherein detecting that the first instruction has been completed includes:

analyzing, by the client device, updated real-world imagery to determine that the first instruction has been completed.

6 . A client device for augmenting repair of a network failure in a Passive Optical Network (PON), the client device comprising:

one or more sensors;

one or more processors;

a non-transitory computer-readable memory storing computer-readable instructions thereon that, when executed by the one or more processors, cause the client device to:

receive, via the one or more sensors, sensor data indicating a current environment including an optical network terminal (ONT) in the PON including presenting, via a user interface, a display including a user control for performing a dial tone test or a speed test with the ONT, wherein the sensor data includes diagnostic information for the ONT determined based on results of the dial tone test or the speed test;

analyze the current environment to generate a set of instructions for repairing the ONT; and

provide the set of instructions for a user to follow to repair the ONT including:

identify a first display area within real-world imagery of the ONT that does not obstruct the ONT in accordance with a first field of view of the user;

provide a first instruction via a transparent display overlaying the first field of view of the user with a first augmented reality feature overlaid on the real-world imagery of the ONT to highlight a first component of the ONT corresponding to the first instruction, wherein the ONT is within the first field of view of the user in the transparent display and the first instruction is presented within the first display area which does not obstruct the ONT; and

in response to detecting that the first instruction has been completed:

identify a second display area within the real-world imagery of the ONT that does not obstruct the ONT in accordance with a second field of view of the user; and

provide a second instruction via the transparent display overlaying the second field of view of the user with a second augmented reality feature overlaid on the real-world imagery of the ONT to highlight a second component of the ONT corresponding to the second instruction, wherein the ONT is within the second field of view of the user in the transparent display and the second instruction is presented within the second display area which does not obstruct the ONT.

7 . The client device of claim 6 , further comprising a speaker, wherein the set of instructions are provided as a set of audio instructions via the speaker.

8 . The client device of claim 6 , wherein the computer-readable instructions further cause the client device to:

analyze the current environment to identify a location of the first component for the user to view to repair the ONT; and

provide, via the transparent display, the first augmented reality feature overlaid on a real-world view of the user of the current environment at the identified location which assists the user in repairing the ONT.

9 . The client device of claim 6 , wherein the sensor data includes at least one of:

one or more images depicting the first field of view of the user which includes the ONT,

one or more electromagnetic signals at the client device,

one or more infrared signals from the ONT,

one or more wireless communication signals from the ONT, or

one or more wireless communication signals from a fiber distribution hub (FDH) or fiber distribution terminal (FDT) optically coupled to the ONT.

10 . The client device of claim 6 , wherein to detect that the first instruction has been completed, the computer-readable instructions cause the client device to:

analyze updated real-world imagery to determine that the first instruction has been completed.

11 . A non-transitory computer-readable memory storing computer-readable instructions thereon that, when executed by one or more processors, cause the one or more processors to:

receive, via one or more sensors, sensor data indicating a current environment including an optical network terminal (ONT) in a Passive Optical Network (PON) including presenting, via a user interface, a display including a user control for performing a dial tone test or a speed test with the ONT, wherein the sensor data includes diagnostic information for the ONT determined based on results of the dial tone test or the speed test;

analyze the current environment to generate a set of instructions for repairing the ONT; and

provide the set of instructions for a user to follow to repair the ONT including:

identify a first display area within real-world imagery of the ONT that does not obstruct the ONT in accordance with a first field of view of the user;

provide a first instruction via a transparent display overlaying the first field of view of the user with a first augmented reality feature overlaid on the real-world imagery of the ONT to highlight a first component of the ONT corresponding to the first instruction, wherein the ONT is within the first field of view of the user in the transparent display and the first instruction is presented within the first display area which does not obstruct the ONT; and

in response to detecting that the first instruction has been completed:

identify a second display area within the real-world imagery of the ONT that does not obstruct the ONT in accordance with a second field of view of the user; and

provide a second instruction via the transparent display overlaying the second field of view of the user with a second augmented reality feature overlaid on the real-world imagery of the ONT to highlight a second component of the ONT corresponding to the second instruction, wherein the ONT is within the second field of view of the user in the transparent display and the second instruction is presented within the second display area which does not obstruct the ONT.

12 . The non-transitory computer-readable memory of claim 11 , wherein the set of instructions are provided as a set of audio instructions via a speaker.

13 . The non-transitory computer-readable memory of claim 11 , wherein the computer-readable instructions further cause the one or more processors to:

analyze the current environment to identify a location of the first component for the user to view to repair the ONT; and

provide, via the transparent display, the first augmented reality feature overlaid on a real-world view of the user of the current environment at the identified location which assists the user in repairing the ONT.

14 . The non-transitory computer-readable memory of claim 11 , wherein the sensor data includes at least one of:

one or more images depicting the first field of view of the user which includes the ONT,

one or more infrared signals from the ONT,

one or more electromagnetic signals at the client device,

one or more wireless communication signals from the ONT, or

one or more wireless communication signals from a fiber distribution hub (FDH) or fiber distribution terminal (FDT) optically coupled to the ONT.

Assignments (3)

Continuity (2)

References Cited (19)