Patent Application
Utility
App. No. 18/962,593
· Confirmation No. 6788
AGENT TRAINING USING GENERATIVE ARTIFICIAL INTELLIGENCE AND MACHINE LEARNING
Applicant:
Genesys Cloud Services, Inc.
Non Final Action Mailed
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Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2026-07-30 | CTNF |
Non-Final Rejection | 9 | View | |
| 2026-07-30 | 892 |
List of references cited by examiner | 1 | View | |
| 2026-07-30 | SRFW |
Search information including classification, databases and other search related notes | 1 | View | |
| 2026-07-30 | SRNT |
Examiner's search strategy and results | 21 | View | |
| 2026-07-30 | BIB |
Bibliographic Data Sheet | 1 | View | |
| 2026-05-28 | NTC.PUB |
Notice of Publication | 1 | View | |
| 2024-12-06 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2024-12-06 | WFEE |
Fee Worksheet (SB06) | 1 | View | |
| 2024-12-06 | WELCOME.LET |
Welcome Letter from USPTO Director and Deputy Director | 1 | View | |
| 2024-11-27 | APP.TEXT |
Application body structured text document | — | View | |
| 2024-11-27 | DRW.SUPP |
Drawings-black and white line and/or other drawings | — | View | |
| 2024-11-27 | ADS |
Application Data Sheet | 8 | View | |
| 2024-11-27 | N417 |
Electronic Filing System Acknowledgment Receipt | 2 | View | |
| 2024-11-27 | OATH |
Oath or Declaration filed | 4 | View | |
| 2024-11-27 | DRW |
Drawings-only black and white line drawings | 7 | View | |
| 2024-11-27 | CLM |
Claims | 5 | View | |
| 2024-11-27 | PA.. |
Power of Attorney | 2 | View | |
| 2024-11-27 | SPEC |
Specification | 43 | View | |
| 2024-11-27 | ABST |
Abstract | 1 | View | |
| 2024-11-27 | N417.PYMT |
Electronic Fee Payment | 2 | View | |
| 2024-11-27 | SCORE |
Placeholder sheet indicating presence of supplemental content in Supplemental Complex Repository for Examiners(SCORE) | 1 | View |
Inventors
Cliff Bell
Menlo Park, CA
Dan Stoops
Menlo Park, CA
Attorneys & Agents of Record
Classification
USPC
434/107
G09B19/00
Prosecution
- Examiner
- UTAMA, ROBERT J
- Art Unit
- 3715
- Customer No.
- 166566
- Docket No.
- GENES-289
- Confirmation No.
- 6788
Publication
- Pub. No.
- US20260148659A1
- Pub. Date
- 2026-05-28
No related applications found.
SUPPLEMENT TO SECURITY AGREEMENT
Recorded 2025-05-01
ASSIGNMENT OF ASSIGNOR'S INTEREST
Recorded 2025-04-25
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Quick Facts
- App. No.
- 18/962,593
- Filed
- 2024-11-27
- Pub. No.
- US20260148659A1
- Examiner
- UTAMA, ROBERT J
- Art Unit
- 3715
External Links