AUTOMATIC TASK GENERATION
Example methods and systems for automatic task generation are provided. A communication platform receives an instruction to generate one or more task items associated with a virtual communication session related to a user. The communication platform accesses virtual communication data associated with the virtual communication session. The communication platform generates a task item based on the virtual communication data using a generative artificial intelligence (AI) model. The communication platform provides the task item to the user.
1 . A method comprising:
accessing virtual communication data associated with multiple types of virtual communication sessions related to a user;
generating one or more task items for the user using the generative artificial intelligence (AI) model based on an instruction and the virtual communication data;
aggregating the one or more task items for the multiple types of virtual communication sessions related to the user to obtain a list of task items; and
providing the list of task items to a client device associated with the user.
2 . The method of claim 1 , further comprising:
receiving the instruction for the generative AI model from a client device associated with the user.
3 . The method of claim 1 , wherein the instruction comprises the multiple types of virtual communication sessions whose communication data can be processed for task generation, wherein the instruction further comprises a task item structure, and wherein the instruction is pre-defined by the user.
4 . The method of claim 3 , wherein the multiple types of virtual communication sessions comprise virtual conferences, phone calls, email threads, or chat sessions.
5 . The method of claim 3 , wherein the task item structure comprises a suggested action, one or more action recipients, contact information associated with the one or more action recipients.
6 . The method of claim 1 , further comprising updating a status of the task item based on a user action on the task item.
7 . The method of claim 1 , further comprising:
receiving an updated instruction for the generative AI model from the client device associated with the user.
8 . A system comprising:
a communications interface;
a non-transitory computer-readable medium; and
one or more processors communicatively coupled to the communications interface and the non-transitory computer-readable medium, the one or more processors configured to execute processor-executable instructions stored in the non-transitory computer-readable medium to:
access virtual communication data associated with multiple types of virtual communication sessions related to a user;
generate one or more task items for the user using the generative artificial intelligence (AI) model based on an instruction and the virtual communication data;
aggregate the one or more task items for the multiple types of virtual communication sessions related to the user to obtain a list of task items; and
provide the list of task items to a client device associated with the user.
9 . The system of claim 8 , wherein the one or more processors are configured to execute further processor-executable instructions stored in the non-transitory computer-readable medium to:
receive the instruction for the generative AI model from a client device associated with the user.
10 . The system of claim 8 , wherein the instruction comprises the multiple types of virtual communication sessions whose communication data can be processed for task generation, wherein the instruction further comprises a task item structure, and wherein the instruction is pre-defined by the user.
11 . The system of claim 10 , wherein the multiple types of virtual communication sessions comprise virtual conferences, phone calls, email threads, or chat sessions.
12 . The system of claim 10 , wherein the task item structure comprises a suggested action, one or more action recipients, contact information associated with the one or more action recipients.
13 . The system of claim 8 , wherein the one or more processors are configured to execute further processor-executable instructions stored in the non-transitory computer-readable medium to:
update a status of the task item based on a user action on the task item.
14 . The system of claim 8 , wherein the one or more processors are configured to execute further processor-executable instructions stored in the non-transitory computer-readable medium to:
receive an updated instruction for the generative AI model from the client device associated with the user.
15 . A non-transitory computer-readable medium comprising processor-executable instructions configured to cause one or more processors to:
access virtual communication data associated with multiple types of virtual communication sessions related to a user;
generate one or more task items for the user using the generative artificial intelligence (AI) model based on an instruction and the virtual communication data;
aggregate the one or more task items for the multiple types of virtual communication sessions related to the user to obtain a list of task items; and
provide the list of task items to a client device associated with the user.
16 . The non-transitory computer-readable medium of claim 15 , further comprising processor-executable instructions configured to cause one or more processors to:
receive the instruction for the generative AI model from a client device associated with the user.
17 . The non-transitory computer-readable medium of claim 15 , wherein the instruction comprises the multiple types of virtual communication sessions whose communication data can be processed for task generation, wherein the instruction further comprises a task item structure, and wherein the instruction is pre-defined by the user.
18 . The non-transitory computer-readable medium of claim 17 , wherein the multiple types of virtual communication sessions comprise virtual conferences, phone calls, email threads, or chat sessions, and wherein the task item structure comprises a suggested action, one or more action recipients, contact information associated with the one or more action recipients.
19 . The non-transitory computer-readable medium of claim 15 , further comprising processor-executable instructions configured to cause one or more processors to:
update a status of the task item based on a user action on the task item.
20 . The non-transitory computer-readable medium of claim 15 , further comprising processor-executable instructions configured to cause one or more processors to:
receive an updated instruction for the generative AI model from the client device associated with the user.