IP Library Patent Application 61622137
Patent Application Provisional Small
App. No. 61/622,137 · Confirmation No. 6105

INTELLIGENT CUSTOMER SERVICE/CALL CENTER SERVICES ENHANCED USING REAL-TIME AND HISTORICAL MOBILE APPLICATION AND TRAFFIC-RELATED STATISTICS COLLECTED BY A DISTRIBUTED CACHING SYSTEM IN A MOBILE NETWORK

Inventors: Ross Bott, Michael Luna
Provisional Application Expired
⬇ PDF
Code Description Pages PDF
2013-02-04 EBCC.AD Notice of Change of Address Place in File Wrapper Due to Electronic Business Center(EBC) Customer Number Update 1 View
2012-04-23 APP.FILE.REC Filing Receipt 3 View
2012-04-10 TR.PROV Provisional Cover Sheet (SB16) 2 View
2012-04-10 WFEE Fee Worksheet (SB06) 1 View
2012-04-10 SPEC Specification 114 View
2012-04-10 ABST Abstract 1 View
2012-04-10 DRW Drawings-only black and white line drawings 50 View
2012-04-10 WFEE Fee Worksheet (SB06) 2 View
2012-04-10 N417 Electronic Filing System Acknowledgment Receipt 2 View
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Quick Facts
App. No.
61/622,137
Filed
2012-04-10