Patent Application
Provisional
App. No. 62/261,401
· Confirmation No. 3490
COMPUTERIZED OPTIMIZATION OF CUSTOMER SERVICE QUEUE BASED ON CUSTOMER DEVICE DETECTION
Provisional Application Expired
|
⬇ PDF
|
Code | Description | Pages | ||
|---|---|---|---|---|---|
| 2017-08-22 | EBCC.AD |
Notice of Change of Address Place in File Wrapper Due to Electronic Business Center(EBC) Customer Number Update | 1 | View | |
| 2015-12-22 | APP.FILE.REC |
Filing Receipt | 3 | View | |
| 2015-12-01 | TR.PROV |
Provisional Cover Sheet (SB16) | 2 | View | |
| 2015-12-01 | SPEC |
Specification | 28 | View | |
| 2015-12-01 | CLM |
Claims | 1 | View | |
| 2015-12-01 | ABST |
Abstract | 1 | View | |
| 2015-12-01 | DRW |
Drawings-only black and white line drawings | 3 | View | |
| 2015-12-01 | WFEE |
Fee Worksheet (SB06) | 2 | View | |
| 2015-12-01 | N417 |
Electronic Filing System Acknowledgment Receipt | 3 | View |
Inventors
Sharad BALLEPU
Schaumburg, IL
Jagmeet Singh
Rurr Ridge, IL
Gerald Serviss
Rolling Meadows, IL
Palerio Babao
Deerfield, IL
Keerthana Arvamudhan
Des Plaines, IL
Durga Mohan
Buffalo Grove, IL
Sunilkumar Kothi Reddy
Palatine, IL
Steve Schroeder
Aurora, IL
Attorneys & Agents of Record
Prosecution
- Customer No.
- 150296
- Docket No.
- 67519.001425
- Confirmation No.
- 3490
Child
Claims priority from a provisional application
→
App. 16/845,476
· US 11,132,696
Filed 2020-04-10
· Patented Case
Child
Claims priority from a provisional application
→
App. 15/366,093
· US 10,621,591
Filed 2016-12-01
· Patented Case
Child
Claims priority from a provisional application
→
App. 17/462,958
· US 11,756,046
Filed 2021-08-31
· Patented Case
No recorded assignments were found for this patent.
Monitor This Case
Get email alerts when status or documents change.
Order Certified Copies
Most orders are placed with the USPTO same day — all within 24 business hours.
Order via The Patent Place →
Pre-filled with this application's details
Quick Facts
- App. No.
- 62/261,401
- Filed
- 2015-12-01
External Links