IP Library Granted Patent US 6,877,136
Granted Patent B2
US 6,877,136 · App. 10/280,764 · Granted Apr 5, 2005

System and method of providing electronic access to one or more documents

Assignee: United Services Automobile Association (USAA)
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Quick Facts
Patent No.
US 6,877,136
App. No.
10/280,764
Granted
Apr 5, 2005
Kind
B2
Abstract

The present invention provides a system and method of providing electronic access to one or more documents. In one embodiment, a storage device retains eligibility information relating to each document. Eligibility information provides the system with information such as the document type, the applicable line of business, governmental regulations, time sensitive information, and security requirements. If a given document is determined to be eligible, the processing unit of the present invention retrieves one or more preference instructions provided by the customer. The preference instructions are reviewed to confirm 1) whether the customer has authorized electronic access to a given document and 2) the mode of electronic transmission favored by the customer. In one embodiment, the present invention is connected to a computer network such that the customer may be provided electronic access to his or her documents through a web interface.

Claims (51)

1. A method of providing electronic access to one or more documents comprising the steps of:

providing a first storage device containing eligibility information for a plurality of said documents;

searching said first storage device for said eligibility information pertaining to a first of said documents;

utilizing said eligibility information, determining whether said first document is eligible for electronic access;

if said first document is determined to be eligible, providing electronic access to said first document; and

wherein said eligibility information is selected from the group consisting of content information, line of business information, security information, legal information, time sensitive information, and privacy information.

2. The method of claim 1 , further comprising the additional step of:

if said first document is not eligible for electronic access, printing a hard copy of said first document.

3. The method of claim 1 , further comprising the additional steps of:

receiving at least one preference instruction from a first customer requesting electronic access to one or more of said plurality of documents;

storing said preference instruction upon a second storage device;

searching said first customer's preference instruction held upon said second storage device relating to said first document; and

utilizing said first customer's preference instruction, confirming that electronic access to said first document was requested by said first customer.

4. The method of claim 3 , wherein said first storage device and said second storage device are the same storage device.

5. The method of claim 4 , further comprising the additional step of:

providing at least one notification to said first customer indicating that electronic access to said first document has been provided.

6. The method of claim 3 or 4 , further comprising the additional step of:

determining if said first customer has accessed said first document.

7. The method of claim 6 , further comprising the additional step of:

if said first customer has not accessed said first document, providing one or more indications to said first customer that said first document has not been accessed.

8. The method of claim 7 , further comprising the additional step of:

creating at least one record containing indication information relating to said first document.

9. The method of claim 7 , further comprising the additional step of:

if said first customer has not accessed said first document within a pre-selected period of time after said indication is provided, providing a hard copy of said first document to said first customer.

10. The method of claim 1 , further comprising the additional steps of:

creating an audit file containing activity information; and

storing said audit file upon a third storage device.

11. The method of claim 10 , further comprising the additional step of:

generating an activity report describing said activity information within said audit file.

12. The method of claim 1 , further comprising the additional step of:

displaying one or more display options upon a website.

13. The method of claim 12 , further comprising the additional step of:

displaying said first document upon said website in image type format or non-image type format.

14. The method of claim 12 , further comprising the additional steps of:

creating one or more summaries of said first document; and

displaying one or more of said summaries upon said website.

15. The method of claim 1 , wherein said first document contains one or more data links.

16. The method of claim 15 , wherein said data links provide said first customer with transaction information.

17. A computer system for providing electronic access to one or more documents comprising:

a first storage device containing eligibility information for a plurality of said documents;

a processing unit coupled to said first storage device, for searching said first storage device for said eligibility information pertaining to a first of said documents, determining whether said first document is eligible for electronic access utilizing said eligibility information, and providing electronic access to said first document if said first document is determined to be eligible; and

wherein said eligibility information is selected from the group consisting of content information, line of business information, security information, legal information, time sensitive information, and privacy information.

18. The computer system of claim 17 , wherein said processing unit is for receiving at least one preference instruction from a first customer requesting electronic access to one or more of said plurality of documents, storing said preference instruction upon a second storage device coupled to said processing unit, searching said first customer's preference instruction held upon said second storage device relating to said first document, and confirming that electronic access to said first document was requested by said first customer utilizing said first customer's preference instruction.

19. The computer system of claim 18 , wherein said first storage device and said second storage device are the same storage device.

20. The computer system of claim 19 , wherein said processing unit is for providing at least one notification to said first customer indicating that electronic access to said first document has been provided.

21. The computer system of claim 18 , wherein said processing unit is for determining if said first customer has accessed said first document.

22. The computer system of claim 21 , wherein said processing unit is for providing, if said first customer has not accessed said first document, one or more indications to said first customer that said first document has not been accessed.

23. The computer system of claim 21 , wherein said first document contains one or more data links.

24. The computer system of claim 23 , wherein said data links provide said first customer with transaction information.

25. The computer system of claim 21 , wherein said processing unit is for displaying said first document upon a website in image type format or non-image type format.

26. The computer system of claim 25 , wherein said processing unit is for creating one or more summaries of said first document, and displaying one or more of said summaries upon said website.

Assignments (15)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Mar 4, 2014
From: KELLER, ANDREW CHARLES
To: UNITED SERVICES AUTOMOBILE ASSOCIATION, INC.
Reel/Frame 032386/0043 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: BESS, DWAYNE LAMARR
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 015663/0440 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: BRISCHKE, HAROLD ALLAN
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 015663/0443 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: PRICE, SUSAN YONKER
To: UNITED SERVICES AUTOMOBILE ASSOCIATION
Reel/Frame 015663/0454 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: WAGNER-KRANKEL, DALE ALAN
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 015663/0457 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: TIJERINA, JACOB GARZA
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 015663/0465 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: MAXWELL, DOUGLAS
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 015663/0573 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: O'CONNOR, KAREN ANN
To: UNITED SERVICES AUTOMOBILE ASSOCIATION
Reel/Frame 015665/0729 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: LEWIS, RODNEY RAY
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 015665/0748 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: MCDANIEL, JAMES WILLIAM
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 015665/0751 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: MOY, CURT WAYNE
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 015665/0770 →
EMPLOYMENT AGREEMENT/ACKNOWLEDGMENT Recorded Aug 10, 2004
From: ROBINSON, JOHN C.
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 015665/0787 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: YOUNG, RITA MARIA
To: UNITED SERVICES AUTOMOBILE ASSOCITION (USAA)
Reel/Frame 015665/0799 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: JOY, GEORGE EDWARD
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 015665/0807 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Aug 10, 2004
From: CONNOLLY, BILLY RAY JR.
To: UNITED SERVICES AUTOMOBILE ASSOCIATION (USAA)
Reel/Frame 015666/0092 →
Continuity (2)
Provisional Application 6033934500 · Oct 26, 2001
Related Publication 20030105759A1 · Jun 5, 2003