IP Library › Granted Patent US 7,798,401

Granted Patent B2

US 7,798,401 · App. 11/037,827 · Granted Sep 21, 2010

Obtaining user assistance

Assignee: Invention Science Fund 1, LLC

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Quick Facts

Patent No.: US 7,798,401
App. No.: 11/037,827
Granted: Sep 21, 2010
Kind: B2

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Abstract

An apparatus, device, method, computer program product, and system that detects a first electronic device in a proximity to a second electronic device; and obtains an end user assistance corresponding to an at least substantially common aspect of the first electronic device and the second electronic device.

Claims (79)

1. A method comprising:

a) detecting a first electronic device in a proximity to a second electronic device; and

b) obtaining an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device,

wherein the obtaining an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device includes

i) obtaining an end user help including informational material and corresponding to an at least substantially common operability of the first electronic device and the second electronic device that saves a user-centric data.

2. The method of claim 1 , wherein the detecting a first electronic device in a proximity to a second electronic device includes detecting an operative local coupling between a first electronic device and a second electronic device.

3. The method of claim 1 , wherein the detecting a first electronic device in a proximity to a second electronic device includes optically detecting a first electronic device in a proximity to a second electronic device.

4. The method of claim 1 , wherein the detecting a first electronic device in a proximity to a second electronic device includes querying at least one of the first electronic device and the second electronic device.

5. The method of claim 1 , wherein the detecting a first electronic device in a proximity to a second electronic device includes querying both the first electronic device and the second electronic device.

6. The method of claim 1 , wherein the detecting a first electronic device in a proximity to a second electronic device includes detecting a signal indicative of a first electronic device in a proximity to a second electronic device.

7. The method of claim 1 , wherein the detecting a first electronic device in a proximity to a second electronic device further includes detecting an at least substantially common feature of a first electronic device in a proximity to a second electronic device.

8. The method of claim 7 , wherein the detecting an at least substantially common feature of a first electronic device in a proximity to a second electronic device includes

detecting an at least substantially common characteristic emitted by a first electronic device in a proximity to a second electronic device.

9. The method of claim 1 , wherein the detecting a first electronic device in a proximity to a second electronic device includes detecting a first electronic device and a second electronic device within a geographic locale.

10. The method of claim 9 , wherein the detecting a first electronic device and a second electronic device within a geographic locale includes

detecting a first electronic device and a second electronic device within a premises.

11. The method of claim 9 , wherein the detecting a first electronic device and a second electronic device within a geographic locale includes

detecting a first electronic device and a second electronic device within a residential premises.

12. The method of claim 9 , wherein the detecting a first electronic device and a second electronic device within a geographic locale includes

detecting a first electronic device and a second electronic device within a business premises.

13. A method comprising:

a) detecting a first electronic device in a proximity to a second electronic device; and

b) obtaining an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device,

14. A computer program product encoding a computer program for executing on a computing device a computer process, the computer process comprising:

a) detecting a first electronic device in a proximity to a second electronic device; and

b) obtaining an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device,

wherein obtaining an end user help including informational material and corresponding an at least substantially common feature of the first electronic device and the second electronic device includes

15. The computer program product of claim 14 , the computer process further comprises:

c) providing the end user help.

16. The computer program product of claim 14 , wherein the computer program product includes a computer-readable medium.

17. The computer program product of claim 15 , wherein the computer-readable medium includes a computer-readable medium carried by a computer-readable carrier.

18. The computer program product of claim 14 , wherein the computer program product includes a communications medium.

19. A system comprising:

a) a computing device; and

b) instructions that when executed on the computing device cause the computing device to:

(i) detect a first electronic device in a proximity to a second electronic device; and

(ii) obtain an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device,

wherein the obtain an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device includes

1) obtain an end user help including informational material and corresponding to an at least substantially common operability of the first electronic device and the second electronic device that saves a user-centric data.

20. The system of claim 19 , wherein the instruction further comprise:

c) provide the end user help.

21. The system of claim 19 , wherein the first electronic device includes the computing device.

22. The system of claim 19 , wherein the computing device includes the first electronic device.

23. A device comprising:

a) a monitoring module operable to detect a first electronic device in a proximity to a second electronic device; and

i) obtain an end user help including informational material and corresponding to an at least substantially common operability of the first electronic device and the second electronic device that saves a user-centric data.

24. The device of claim 23 , further comprising:

c) a broadcast module operable to provide the end user help.

25. A method comprising:

a) detecting a first electronic device in a proximity to a second electronic device;

b) obtaining an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device,

d) providing the user help to an end user.

26. The method of claim 1 , further comprising: c) identifying the at least substantially common feature.

27. A computer program product encoding a computer program for executing on a computing device a computer process, the computer process comprising:

a) detecting a first electronic device in a proximity to a second electronic device; and

b) obtaining an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device, wherein the obtaining an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device includes

28. A system comprising:

a) a computing device; and

b) instructions that when executed on the computing device cause the computing device to:

i) detect a first electronic device in a proximity to a second electronic device; and

ii) obtain an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device, wherein the obtain an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device includes

29. A device comprising:

a) a monitoring module operable to detect a first electronic device in a proximity to a second electronic device; and

b) an acquisition module operable to obtain an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device, wherein the obtain an end user help including informational material and corresponding to an at least substantially common feature of the first electronic device and the second electronic device includes

30. A method comprising:

a) detecting a first electronic device in a proximity to a second electronic device;

c) providing the user help to an end user.

Assignments (4)

PATENT ASSIGNMENT AGREEMENT Recorded Jul 23, 2019

From: MODERN GEOGRAPHIA, LLC

To: UBER TECHNOLOGIES, INC.

Reel/Frame 049841/0019 →

ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Jan 11, 2018

From: THE INVENTION SCIENCE FUND I, L.L.C.

To: MODERN GEOGRAPHIA, LLC

Reel/Frame 044603/0987 →