IP Library Granted Patent US 8,032,481
Granted Patent B2
US 8,032,481 · App. 12/503,263 · Granted Oct 4, 2011

Interactive computing advice facility that infers user profiles from social networking relationships

Assignee: Hunch Inc.
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Quick Facts
Patent No.
US 8,032,481
App. No.
12/503,263
Granted
Oct 4, 2011
Kind
B2
Abstract

In embodiments of the present invention improved capabilities are described for helping a user make a decision through the use of a computing facility, where the computing facility may be a machine learning facility. The process may begin with an initial question being received by the computing facility from the user. The user may then be provided with a dialog consisting of questions from the computing facility and answers provided by the user. The computing facility may then provide a decision to the user based on the dialog and pertaining to the initial question, such as a recommendation, a diagnosis, a conclusion, advice, and the like. In embodiments, future questions and decisions provided by the computing facility may be improved through feedback provided by the user. In embodiments, the present invention may be utilized in conjunction with a third-party application.

Claims (24)

1. A computer program product embodied in a non-transitory computer readable medium that, when executing on one or more computers, helps a user make a decision through the use of a computing facility by performing the steps of:

inferring a profile for the user based upon a similarity to one or more other users;

receiving an initial question at the computing facility from the user through a social networking application;

providing the user with a dialogue consisting of questions from the computing facility and answers provided by the user, wherein at least one of the questions from the computing facility is selected based upon the profile;

continuing the dialogue until the computing facility develops a predetermined confidence level in a reduced set of decisions; and

presenting one of the reduced set of decisions having a highest confidence level to the user from the computing facility, wherein the one of the reduced set of decisions is a single answer to the initial question from the user based on the dialogue and the profile.

2. The computer program product of claim 1 , wherein presenting one of the reduced set of decisions includes displaying one or more additional decisions having a lower confidence level than the highest confidence level in the form of a sorted list that is ranked according to a confidence level.

3. The computer program product of claim 1 , wherein the single answer is provided based at least in part on collaborative filtering.

4. The computer program product of claim 1 , wherein the computing facility is a machine learning facility.

5. The computer program product of claim 1 , wherein the single answer is further based on expert training.

6. The computer program product of claim 1 , wherein the single answer is further based on an aggregated feedback from a plurality of users.

7. The computer program product of claim 1 , further comprising receiving feedback from the user to reduce a number of questions in the dialogue required to obtain the single answer from the initial question in a future session with the computing facility.

8. A method for operating a computing facility to help a user make a decision, the method comprising the steps of:

inferring a profile for the user based upon a similarity to one or more other users;

receiving an initial question at the computing facility from the user through a social networking application;

providing the user with a dialogue consisting of questions from the computing facility and answers provided by the user, wherein at least one of the questions from the computing facility is selected based upon the profile;

continuing the dialogue until the computing facility develops a predetermined confidence level in a reduced set of decisions; and

presenting one of the reduced set of decisions having a highest confidence level to the user from the computing facility, wherein the one of the reduced set of decisions is a single answer to the initial question from the user based on the dialogue and the profile.

9. A server comprising a memory, a processor, and an interface to access devices through a network, wherein the processor is configured to perform the steps of:

inferring a profile for the user based upon a similarity to one or more other users;

receiving an initial question at the computing facility from the user through a social networking application;

providing the user with a dialogue consisting of questions from the computing facility and answers provided by the user, wherein at least one of the questions from the computing facility is selected based upon the profile;

continuing the dialogue until the computing facility develops a predetermined confidence level in a reduced set of decisions; and

presenting one of the reduced set of decisions having a highest confidence level to the user from the computing facility, wherein the one of the reduced set of decisions is a single answer to the initial question from the user based on the dialogue and the profile.

Assignments (3)
CORRECTIVE DOCUMENT-APPLICAT'S REPRESENTATIVE SUBMITTED A REQUEST FOR RECORDATION OF MERGER DOCUMENT BETWEEN HUNCH, INC. AND EBAY INC. ON DECEMBER 2011, WHICH WAS RECORDED ON JANUARY 05, 2012 AT REEL 027475, FRAME 0958-0962. APPLICANT'S REPRESENTATIVE INADVERTENTLLY INCLUDED AN ADDITIONAL PAGE (REFERENCED HEREIN AS "INTEL-NUMONYX") WITH THE ORIGINAL MERGER DOCUMENT THAT WAS RECORDED. APPLICANT RESPECTFULLY REQUESTS THAT THE ORIGINAL MERGER DOCUMENT ATTACHED HERETO IS RECORDED WITHOUT THE INTEL-NUMONYX PAGE. Recorded Mar 16, 2012
From: HUNCH INC.
To: EBAY INC.
Reel/Frame 027890/0823 →
MERGER Recorded Dec 28, 2011
From: HUNCH INC.
To: EBAY INC.
Reel/Frame 027475/0958 →
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 2, 2011
From: PINCKNEY, THOMAS; DIXON, CHRISTOPHER; GATTIS, MATTHEW RYAN
To: HUNCH INC.
Reel/Frame 026207/0143 →
Continuity (6)
Continuation 12483768 · Jun 12, 2009
Continuation In Part 12262862 · Oct 31, 2008
Provisional Application 61097394 · Sep 16, 2008
Provisional Application 60984948 · Nov 2, 2007
Provisional Application 61060226 · Jun 10, 2008
Related Publication 20100010913A1 · Jan 14, 2010