Method and system for fault detection using round trip time
A computer readable storage medium stores a set of instructions executable by a processor. The set of instructions is operable to receive, from a user device, a query relating to a degradation of performance of the device within a network; receive, from a transceiver station, a record relating to a time to send data to the device; and identify the existence of an error in the device based on a determination that the time is greater than a predetermined threshold.
1. A non-transitory computer readable storage medium including a set of instructions executable by a processor, the set of instructions, when executed by the processor, causing the processor to perform operations comprising:
receiving, from a user device, a query relating to a degradation of performance of the user device within a network;
sending, to a network server, a record relating to a time to send data to the user device;
receiving, from the network server, a request for real-time monitoring of time to send data to the user device in response to a determination by the network server that the time is greater than a predetermined threshold; and
performing real-time monitoring of time to send data to the user device,
wherein an identification of an error in the user device is made based on the real-time monitoring.
2. The non-transitory computer readable storage medium of claim 1 , wherein the time related in the record relates to a round trip time.
3. The non-transitory computer readable storage medium of claim 2 , wherein the round trip time is a time measured between sending a downlink frame to the user device and receiving a corresponding uplink frame from the user device.
4. The non-transitory computer readable storage medium of claim 1 , wherein the time related in the record is an average of a plurality of times to send data to the user device.
5. The non-transitory computer readable storage medium of claim 1 , wherein the identification of the error in the user device is based on a comparison of the real-time monitoring of the time to send data to the device to the predetermined threshold.
6. The non-transitory computer readable storage medium of claim 1 , wherein the network is one of a terrestrial radio access network and a satellite network.
7. The non-transitory computer readable storage medium of claim 1 , wherein the user device includes one of a mobile phone, a smart phone, a mobile computer, a personal digital assistant and a handheld computer.
8. The non-transitory computer readable storage medium of claim 1 , wherein the identification of the error in the user device is made by the network server.
9. The non-transitory computer readable storage medium of claim 1 , wherein the identification of the error in the user device is made without receiving data from a radio network controller.
10. A network device, comprising:
a memory storing a set of instructions; and
a processor executing the set of instructions to perform operations comprising:
receiving, from a user device, a query relating to a degradation of performance of the user device within a network;
sending, to a network server, a record relating to a time to send data to the user device;
receiving, from the network server, a request for real-time monitoring of time to send data to the user device in response to a determination by the network server that the time is greater than a predetermined threshold; and
performing real-time monitoring of time to send data to the user device,
wherein an identification of an error in the user device is made based on the real-time monitoring.
11. The network device of claim 10 , wherein the time related in the record relates to a round trip time.
12. The network device of claim 11 , wherein the round trip time is a time measured between sending a downlink frame to the user device and receiving a corresponding uplink frame from the user device.
13. The network device of claim 10 , wherein the time related in the record is an average of a plurality of times to send data to the user device.
14. The network device of claim 10 , wherein the identification of the error in the user device is based on a comparison of the real-time monitoring of the time to send data to the device to the predetermined threshold.
15. The network device of claim 10 , wherein the network is one of a terrestrial radio access network and a satellite network.
16. The network device of claim 10 , wherein the user device includes one of a mobile phone, a smart phone, a mobile computer, a personal digital assistant and a handheld computer.
17. The network device of claim 10 , wherein the identification of the error in the user device is made by the network server.
18. The network device of claim 10 , wherein the identification of the error in the user device is made without receiving data from a radio network controller.
19. A method, comprising:
receiving, from a user device, a query relating to a degradation of performance of the user device within a network;
sending, to a network server, a record relating to a time to send data to the user device;
receiving, from the network server, a request for real-time monitoring of time to send data to the user device in response to a determination by the network server that the time is greater than a predetermined threshold; and
performing real-time monitoring of time to send data to the user device,
wherein an identification of an error in the user device is made based on the real-time monitoring.
20. The method of claim 19 , wherein the time related in the record relates to a round trip time.