IP Library Granted Patent US 8,583,485
Granted Patent B2
US 8,583,485 · App. 13/032,558 · Granted Nov 12, 2013

Individualized marketing to improve capacity utilization

Inventors: Charles L. Spurr (Wakefield, MA); Jim Giza (Sutton, MA); Paul English (Arlington, MA); Daniel S. Hafner (Fairfield, CT); Andrew Patterson (New York, NY); Steve Hafner (Fairfield, CT)
Assignee: Kayak Software Corporation
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Quick Facts
Patent No.
US 8,583,485
App. No.
13/032,558
Granted
Nov 12, 2013
Kind
B2
Abstract

Suppliers of goods and/or services subject to shifts in capacity utilization design and implement marketing campaigns around utilization forecasts, targeting marketing expenditures on periods of excess capacity rather than periods without excess capacity, and in some embodiments also to alter variables such as pricing, consumer targeting, or even the intensity of the campaign itself on a dynamic basis in response to changing market conditions.

Claims (38)

1. A method for executing marketing campaigns, the method executed by a computer system comprising at least one computer, the method comprising:

receiving, via a computer interface provided by at least one computer, information for a marketing campaign associated with a supplier of items, the information for the marketing campaign including a promotion for an item of the supplier and execution criteria defining circumstances under which the promotion should be presented to a user via a computer network site;

receiving, via the computer interface provided by the at least one computer, forecast data for the supplier, the forecast data computed based on future availability of one or more items provided by the supplier;

modifying, by the at least one computer, the execution criteria of the marketing campaign based on the forecast data;

responsive to receiving, from a client device, a request for an item, determining whether conditions associated with the request satisfy the modified execution criteria of the marketing campaign; and

responsive to satisfying the modified execution criteria, automatically determining whether to transmit the promotion for presentation on the client device.

2. The method of claim 1 , further comprising

selecting a promotion from a plurality of promotions of marketing campaigns whose execution criteria is satisfied by conditions associated with the request.

3. The method of claim 1 , wherein the forecast data for the supplier is computed periodically by a forecast server and provided by the forecast server for modifying the execution criteria.

4. The method of claim 1 , wherein the forecast data for the supplier is computed responsive to an event.

5. The method of claim 4 , wherein the event is a booking pace not being in accordance with a booking projection.

6. The method of claim 4 , wherein the event is a set number of reservations being canceled.

7. The method of claim 1 , wherein the execution criteria includes a set of users for whom the marketing campaign is intended, and wherein the modification of the execution criteria results in a change in the set of users.

8. The method of claim 1 , wherein the execution criteria includes behaviors of users for whom the marketing campaign is intended, and wherein the modification of the execution criteria results in a change in the behaviors.

9. A system for executing marketing campaigns, the system comprising:

at least one processor; and

a computer-readable storage medium storing computer-executable instructions that when executed by the at least one processor are configured to:

receive information for a marketing campaign associated with a supplier of items, the information for the marketing campaign including a promotion for an item of the supplier and execution criteria defining circumstances under which the promotion should be presented to a user via a computer network site;

receive forecast data for the supplier, the forecast data computed based on future availability of one or more items provided by the supplier;

automatically modify the execution criteria of the marketing campaign based on the forecast data;

responsive to receiving, from a client device, a request for an item, determine whether conditions associated with the request satisfy the modified execution criteria of the marketing campaign; and

responsive to satisfying the modified execution criteria, automatically determine whether to transmit the promotion for presentation on the client device.

10. The system of claim 9 , wherein the computer-executable instructions when executed by the at least one processor are further configured to select a promotion from a plurality of promotions of marketing campaigns whose execution criteria is satisfied by conditions associated with the request.

11. The system of claim 9 , wherein the forecast data for the supplier is computed periodically by a forecast server and provided by the forecast server for modifying the execution criteria.

12. The system of claim 9 , wherein the forecast data for the supplier is computed responsive to an event.

13. The system of claim 12 , wherein the event is a booking pace not being in accordance with a booking projection.

14. The system of claim 12 , wherein the event is a set number of reservations being canceled.

15. The system of claim 9 , wherein the execution criteria includes a set of users for whom the marketing campaign is intended, and wherein the modification of the execution criteria results in a change in the set of users.

16. The system of claim 9 , wherein the execution criteria includes behaviors of users for whom the marketing campaign is intended, and wherein the modification of the execution criteria results in a change in the behaviors.

17. A computer program product having at least one non-transitory computer-readable storage medium having computer-executable instructions for executing marketing campaigns, the computer-executable instructions when executed by at least one processor configured to perform a method comprising:

receiving information for a marketing campaign associated with a supplier of items, the information for the marketing campaign including a promotion for an item of the supplier and execution criteria defining circumstances under which the promotion should be presented to a user via a computer network site;

receiving forecast data for the supplier, the forecast data computed based on future availability of one or more items provided by the supplier;

automatically modifying the execution criteria of the marketing campaign based on the forecast data;

responsive to receiving, from a client device, a request for an item, determine whether conditions associated with the request satisfy the modified execution criteria of the marketing campaign; and

responsive to satisfying the modified execution criteria, automatically determine whether to transmit the promotion for presentation on the client device.

18. The computer program product of claim 17 , wherein the computer executable instructions when executed by the at least one processor are further configured to select a promotion from a plurality of promotions of marketing campaigns whose execution criteria is satisfied by conditions associated with the request.

19. The computer program product of claim 17 , wherein the execution criteria includes a set of users for whom the marketing campaign is intended, and wherein the modification of the execution criteria results in a change in the set of users.

20. The computer program product of claim 17 , wherein the execution criteria includes behaviors of users for whom the marketing campaign is intended, and wherein the modification of the execution criteria results in a change in the behaviors.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 24, 2021
From: SPURR, CHARLES L; GIZA, JIM; ENGLISH, PAUL; HAFNER, STEVE; PATTERSON, ANDREW
To: KAYAK SOFTWARE CORPORATION
Reel/Frame 055395/0432 →
Continuity (3)
Continuation 11087469 · Mar 23, 2005
Provisional Application 60642324 · Jan 7, 2005
Related Publication 20110145061A1 · Jun 16, 2011