IP Library Granted Patent US 8,621,259
Granted Patent B2
US 8,621,259 · App. 12/986,877 · Granted Dec 31, 2013

Method and system to monitor a diverse heterogeneous application environment

Inventors: James Lloyd (San Francisco, CA); Faye Dai Hall (Santa Cruz, CA); Michael Eynon (Santa Cruz, CA); Abhinav Kumar (San Jose, CA)
Assignee: eBay Inc.
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Quick Facts
Patent No.
US 8,621,259
App. No.
12/986,877
Granted
Dec 31, 2013
Kind
B2
Abstract

A method to detect potential problems within a heterogeneous and diverse application environment. Operations data is received from a plurality of application servers within the application environment. The operations data pertains to operations performed at the plurality of application servers over a predetermined time interval. The operations data is aggregated. The aggregated data is compared to reference data, and a potential problem within the application environment is detected if the aggregated data deviates from the reference data in a predetermined manner.

Claims (39)

1. A method of monitoring a server environment, the method comprising:

instrumenting each of a plurality of application servers within the server environment, the instrumenting including adding function call codes to application codes on each of the plurality of application servers;

monitoring transactional data on each of the plurality of application servers;

logging the transactional data from each of the plurality of application servers for additional analysis; and

aggregating, using one or more processors, statistics related to the logged transactional data for each of the plurality of application servers.

2. The method of claim 1 , further comprising periodically generating reports utilizing the logged transactional data, the reports including a snapshot at a point in time of operations for each of the plurality of application servers.

3. The method of claim 1 , further comprising periodically generating reports utilizing the logged transactional data, the reports including a history, over a period of time, relating to operations for each of the plurality of application servers.

4. The method of claim 1 , wherein the monitoring of the transactional data includes monitoring a client transaction with one or more of the plurality of application servers.

5. The method of claim 1 , further comprising utilizing the logged transactional data to detect a potential problem within one or more of the plurality of application servers.

6. The method of claim 5 , further comprising:

generating an alert; and

initiating a preventive action within the one or more of the plurality of application servers in which the potential problem was detected.

7. The method of claim 1 , further comprising utilizing the logged transactional data to detect an actual problem within one or more of the plurality of application servers.

8. The method of claim 7 , further comprising:

generating an alert; and

initiating a corrective action within the one or more of the plurality of application servers in which the actual problem was detected.

9. The method of claim 1 , further comprising communicating the transactional data in a common syntax to one or more harvester clusters.

10. The method of claim 9 , wherein the common syntax is defined by at least one dimension variable and one analysis variable.

11. The method of claim 9 , further comprising writing, from the one or more harvesters, the logged transactional data to a storage array on a network application server that is common to each of the plurality of application servers.

12. The method of claim 1 , wherein the transactional data include entry-point transactions and exit-point transactions for each of the plurality of application servers.

13. The method of claim 12 , wherein the exit-point transaction occurs when one of the plurality of application servers utilizes services from a server that is external to the plurality of application servers.

14. The method of claim 1 , wherein the logging of the transactional data includes logging events when there is a significant change of state within a transaction.

15. The method of claim 1 , wherein the logging of the transactional data includes logging events when an error is detected at a location in code running on one of the plurality of application servers.

16. The method of claim 1 , further comprising periodically logging heartbeat information from each of the plurality of application servers, the heartbeat information including a number of memory allocations made per unit of time for each of the plurality of application servers.

17. The method of claim 16 , wherein the heartbeat information includes:

statistics regarding a size of each of the number of memory allocation requests; and

an amount of time it takes to perform each of the number of memory allocation requests.

18. A method of monitoring a server environment, the method comprising:

instrumenting each of a plurality of application servers within the server environment, the instrumenting including adding function call codes to application codes on each of the plurality of application servers;

monitoring transactional data on each of the plurality of application servers; and

periodically logging information related to a number of memory allocations made per unit of time for each of the plurality of application servers.

19. The method of claim 18 , wherein the information related to a number of memory allocations made per unit of time for each of the plurality of application servers includes:

statistics regarding a size of each of the number of memory allocation requests; and

an amount of time it takes to perform each of the number of memory allocation requests.

20. A computer-readable device having instructions that, when executed by one or more processors, performs operations comprising:

instrumenting each of a plurality of application servers within the server environment, the instrumenting including adding function call codes to application codes on each of the plurality of application servers;

monitoring transactional data on each of the plurality of application servers;

logging the transactional data on each of the plurality of application servers for additional analysis; and

aggregating, using one or more processors, statistics related to the logged transactional data for each of the plurality of application servers.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded Feb 2, 2015
From: LLOYD, JAMES; HALL, FAYE DAI; EYNON, MICHAEL; KUMAR, ABHINAV
To: EBAY INC.
Reel/Frame 034863/0325 →
Continuity (5)
Continuation 12414543 · Mar 30, 2009
Continuation 11057702 · Feb 14, 2005
Continuation 10843264 · May 10, 2004
Provisional Application 60548357 · Feb 27, 2004
Related Publication 20110099430A1 · Apr 28, 2011