Trainee incentive and reward method
The invention is a method and system that provides for efficiently incentivising and rewarding employees for their successful use of a training system or other employer defined metrics by utilizing Smartcard® cards and You Did It Right® cards. Successful demonstration of training and performance metrics is rewarded through such rewards as gift cards or discount coupons redeemable for goods and/or services at retail/service centers.
1. A method for training and rewarding a trainee comprising:
Step 1) providing an employee with an employee ID number, providing a supervisor of said employee with an employee ID number, providing an interactive input response device, providing a network system computer that is linked to the input response device, and providing a set of training metrics;
Step 2) training the employee based on the training metrics;
Step 3) providing the supervisor with a plurality of You Did It Right! cards, said You Did It Right! cards having a space for the supervisor to enter the supervisor's employee ID number, a space for the supervisor to enter the employee's employee ID number, a code identifier, and a check box listed next to each one of said training metrics;
Step 4) observing the employee by the supervisor for demonstration of training learned in step 2;
Step 5) filling out the You Did It Right! card by the supervisor;
Step 6) issuing the You Did It Right! card to the employee by the supervisor;
Step 7) accessing the interactive input response device by the employee;
Step 8) using the You Did It Right! card to enter the employee's employee ID number, the supervisor's employee ID number, the code identifier, and checked training metrics by the employee into the interactive input response device;
Step 9) calculating the value and type of reward, based on the checked training metrics on the You Did It Right! card entered in step 8, to be given to the employee and calculating the value and type of reward to be given to the supervisor, based on the issuance of the You Did It Right! card with the code identifier in step 6, by the network system computer;
Step 10) issuing the employee a reward and issuing the supervisor a reward;
Step 11) repeating steps 1 through steps 10; and
Step 12) collecting and analyzing a plurality of statistics on the number of You Did It Right! cards issued.
2. The method for training and rewarding a trainee of claim 1 wherein the calculation performed in step 9 is based on a variable win algorithm that rewards first time employee You Did It Right! card recipients with higher value rewards than repeat You Did It Right! card recipients.
3. The method of training and rewarding a trainee of claim 2 wherein the interactive input response device is a telephone.
4. The method of training rewarding a trainee of claim 2 wherein the interactive input response device is a personal computer terminal.
5. A method for training a trainee and rewarding a supervisor of a trainee comprising:
Step 1) providing an employee with an employee ID number, providing a supervisor of said employee with an employee ID number, providing an interactive input response device, providing a network system computer that is linked to the input response device, and providing a set of training metrics;
Step 2) training the employee based on the training metrics;
Step 3) providing the supervisor with a plurality of you-did-it-wrong cards, said you-did-it-wrong cards having a space for the supervisor to enter the supervisor's employee ID number, a space for the supervisor to enter the employee's employee ID number, a code identifier, and a check box listed next to each one of said training metrics in which the employee failed to comply;
Step 4) observing the employee by the supervisor for failure to demonstrate one or more of the of training metrics learned in step 2;
Step 5) filling out the you-did-it-wrong card by the supervisor;
Step 6) issuing the you-did-it-wrong card to the employee by the supervisor;
Step 7) accessing the interactive input response device by the supervisor;
Step 8) entering the employee's employee ID number, the supervisor's employee ID number the code identifier and checked training metrics by the supervisor into the interactive input response device;
Step 9) calculating the value and type of reward to be given to the supervisor based in the issuance of the you-did-it-wrong card with the code identifier in step 6 by the network system computer;
Step 10) issuing the supervisor a reward;
Step 11) repeating steps 1 through steps 10; and
Step 12) collecting and analyzing a plurality of statistics on the number of you-did-it-wrong cards issued.
6. The method of training rewarding a trainee of claim 5 wherein the interactive input response device is a telephone.
7. The method of training rewarding a trainee of claim 5 wherein the interactive input response device is a personal computer terminal.