Split transcript view for business object integration into messaging
View Patent ↗Embodiments of the present invention address deficiencies of the art in respect to messaging and provide a method, system and computer program product for business object integration with messaging. In an embodiment of the invention, a method for messaging integration of a business object can be provided. The method can include embedding a business object in message text in a chat session provided by a messenger, and applying an action to the business object from within the messaging session of the instant messenger. The method further can include generating a message transcript for the messaging session with a split view of the message text and the business object and applied action.
1. A method for messaging integration of a business object comprising:
embedding a business object in message text in a messaging session provided by a messenger;
applying an action to the business object from within the message session of the messenger; and,
generating a message transcript for the messaging session with a split view of the message text and the business object and applied action.
2. The method of claim 1 , wherein
the messenger is an instant messenger,
message text is chat text and
the messaging session is a chat session.
3. The method of claim 1 , wherein
the messenger is an e-mail messenger,
message text is e-mail text and
the messaging session is an e-mail session.
4. The method of claim 1 , wherein
the messenger is a discussion forum environment,
message text is discussion forum text and
the messaging session is a threaded discussion forum.
5. The method of claim 1 , wherein
the messenger is a shared document library environment,
message text is a shared document and
the messaging session is a shared document library.
6. The method of claim 1 , further comprising:
identifying a verb in the message text in association with a pronoun referencing the business object; and,
providing a context menu for the business object in the messaging session with entries in the context menu limited according to the identified verb.
7. The method of claim 1 , further comprising
forwarding a copy of the message text to a backend business component as a justification to the applied action.
8. A messaging data processing system comprising:
a processor;
a messenger configured to support a messaging session; and,
business object integration logic running on the processor and comprising program code configured to
apply an action to a business object embedded within message text of the messaging session from within the messaging session and
generate a message transcript for the messaging session with a split view of the message text and the business object and applied action.
9. The system of claim 8 , wherein
the messenger is an instant messenger,
the message text is chat text and
the messaging session is a chat session.
10. The system of claim 8 , wherein
the messenger is an e-mail messenger,
the message text is e-mail text and
the messaging session is an e-mail session.
11. The system of claim 8 , wherein
the messenger is a discussion forum environment,
the message text is discussion forum text and
the messaging session is a threaded discussion forum.
12. The system of claim 8 , wherein
the messenger is a shared document library environment,
the message text is a shared document and
the messaging session is a shared document library.
13. The system of claim 8 , wherein the program code is further enabled to:
identify a verb in the message text in association with a pronoun referencing the business object; and,
provide a context menu for the business object in the messaging session with entries in the context menu limited according to the identified verb.
14. The system of claim 8 , wherein
the program code is further enabled to forward a copy of the message text to a backend business component as a justification to the applied action.