Enhancing posted content in discussion forums
Methods and arrangements for enhancing content in discussion forums. Access to an online discussion is provided. A posting by an author participating in the discussion is accepted, and a recommendation is automatically produced for the author for amending the posting to increase the likelihood of response to the posting by other individuals participating in the discussion.
1. A method comprising:
providing access to an online discussion, wherein the online discussion includes one or more threads;
accepting, for the one or more threads of the online discussion:
a posting by an author participating in the discussion; and
one or more responses to the posting by other individuals participating in the discussion;
automatically producing for the author a recommendation for amending the posting to increase the likelihood of response to the posting by other individuals participating in the discussion via:
triggering an agent based on fulfillment of at least one predetermined criterion;
the at least one predetermined criterion being based on:
time elapsed since a last login or view time by the author;
a number of replies to the posting; and
at least one of: a number of views of the posting, a number of times that explicit feedback has been provided by at least one other individual, and a degree of similarity with respect to an existing posting; and
thereafter employing the agent to make a determination for performing at least one of: providing explicit feedback from at least one other individual, and classifying the posting to suggest further action to the author.
2. The method according to claim 1 , wherein the posting comprises a question.
3. The method according to claim 1 , wherein the recommendation addresses at least one member selected from the group consisting of: insufficiency of content; duplicative content; and organization of content.
4. The method according to claim 1 , wherein the recommendation comprises at least one member selected from the group consisting of: change in title of the content; change in content description; change in content category; and indication of a question already answered.
5. The method according to claim 1 , wherein said producing comprises soliciting feedback from a designated individual other than the author.
6. The method according to claim 1 , wherein said producing comprises soliciting user feedback.
7. The method according to claim 6 , wherein said soliciting comprises soliciting suggestions for a change in a designated category of the positing.
8. The method according to claim 6 , wherein said soliciting comprises soliciting additional data relating to the posting.
9. The method according to claim 6 , wherein said soliciting comprises requesting linkage to a related existing posting.
10. The method according to claim 1 , wherein said producing comprises prompting administrative action in response to at least one parameter value exceeding a predetermined threshold, the at least one parameter value being selected from the group consisting of: the number of times a category has been changed; the number of times additional data relating to a posting have been added; and the number of times linkage to a related existing posting has been requested.
11. A method comprising:
entering an online discussion, wherein the online discussion includes one or more threads for accepting:
a posting by an author participating in the discussion; and
one or more responses to the posting by other individuals participating in the discussion;
adding a posting to the one or more threads of the discussion;
automatically receiving a recommendation for amending the posting to increase a likelihood of response to the posting, wherein the recommendation addresses at least one member selected from the group consisting of: insufficiency of content, duplicative content, and organization of content; and
amending the posting;
said receiving comprising employing an agent which makes a determination for performing at least one of: providing explicit feedback from at least one other individual, and classifying the posting to suggest further action to the author;
wherein the agent is triggered based on fulfillment of at least one predetermined criterion;
the at least one predetermined criterion being based on:
time elapsed since a last login or view time by the author;
a number of replies to the posting; and
at least one of: a number of views of the posting, a number of times that explicit feedback has been provided by at least one other individual, and a degree of similarity with respect to an existing posting.
12. The method according to claim 1 , wherein said classifying comprises classifying the posting towards at least one of: suggesting a change in category in the posting, suggesting an addition of more data to the posting, and directing to a previously submitted response.
13. The method according to claim 1 , wherein the at least one predetermined criterion is based on at least one of:
whether time elapsed since a last login or view time by the author is greater than a predetermined threshold;
whether a number of replies to the posting is less than a predetermined threshold;
whether a number of views of the posting is greater than a predetermined threshold;
whether a number of times that explicit feedback has been provided by at least one other individual is greater than a predetermined threshold; and
whether a degree of similarity with respect to an existing posting is greater than predetermined threshold.
14. The method according to claim 1 , wherein the at least one predetermined criterion is based on:
whether time elapsed since a last login or view time by the author is greater than a predetermined threshold; and
whether a number of replies to the posting is less than a predetermined threshold; and
at least one of:
whether a number of views of the posting is greater than a predetermined threshold;
whether a number of times that explicit feedback has been provided by at least one other individual is greater than a predetermined threshold; and
whether a degree of similarity with respect to an existing posting is greater than predetermined threshold.