Multicultural communication management
Disclosed aspects include initiating an electronic communication configured to be transmitted to a first intended recipient. Based on a set of profile data, a first cultural indicator may be identified for the first intended recipient. Using a natural language processing technique, a cultural element of the electronic communication may be detected. Based on both the first cultural indicator and the cultural element, a first cultural-version of the cultural element may be determined for the first intended recipient. Using the first cultural-version, a cultural translation object may be established in the electronic communication. In response to establishing the cultural translation object in the electronic communication, the electronic communication may be transmitted to the first intended recipient.
1. A system for multicultural electronic communication management, the system comprising:
a memory having a set of computer readable computer instructions, and
a processor for executing the set of computer readable instructions, the set of computer readable instructions including:
initiating, by a user, an electronic communication configured to be transmitted to both a first intended recipient and a second intended recipient;
identifying, based on a set of profile data, a first cultural indicator for the first intended recipient;
identifying, based on the set of profile data, a second cultural indicator for the second intended recipient;
detecting, using a natural language processing technique, a cultural element of the electronic communication;
determining, based on both the first cultural indicator and the cultural element, a first cultural-version of the cultural element for the first intended recipient;
determining, based on both the second cultural indicator and the cultural element, a second cultural-version of the cultural element for the second intended recipient;
establishing, using both the first cultural-version and the second cultural-version, a cultural translation object in the electronic communication; and
transmitting, in response to establishing the cultural translation object in the electronic communication, the electronic communication to both the first intended recipient and the second intended recipient.
2. The system of claim 1 , wherein the cultural element includes a culture-specific element.
3. The system of claim 1 , wherein the set of profile data is selected from a group consisting of at least one of: a computer network address, an internet protocol address, a time zone, a keyboard layout, a social media profile, a machine-learned cultural-norm, a corporate human resources database, or an e-mail signature.
4. The system of claim 1 , wherein the cultural element includes a language-use element.
5. The system of claim 1 , wherein determining, based on both the first cultural indicator and the cultural element, the first cultural-version of the cultural element for the first intended recipient includes:
identifying a cultural database which corresponds to the first cultural indicator;
searching the cultural database for the cultural element; and
ascertaining a set of matches for the cultural element in the cultural database.
6. The system of claim 5 , wherein determining, based on both the first cultural indicator and the cultural element, the first cultural-version of the cultural element for the first intended recipient includes at least one of:
determining, based on the set of matches, the first cultural-version; or
displaying the set of matches to the user, and
receiving a user input which selects the first cultural-version based on the set of matches.
7. The system of claim 1 , wherein determining, based on both the first cultural indicator and the cultural element, the first cultural-version of the cultural element for the first intended recipient includes:
analyzing, using a set of culture-oriented natural language processing techniques, the cultural element.
8. The system of claim 1 , further comprising:
tagging the cultural element with a tagged block;
appending to the tagged block both the first cultural-version and the second cultural-version; and
establishing, both based on and in response to appending to the tagged block both the first cultural-version and the second cultural-version, the cultural translation object.
9. The system of claim 1 , wherein the cultural translation object includes both the first cultural-version and the second cultural-version.
10. The system of claim 1 , wherein the cultural translation object is configured to present the first cultural-version to the first intended recipient and the second cultural-version to the second intended recipient.
11. The system of claim 1 , wherein the cultural element includes a lack of a greeting, the first cultural-version includes a first greeting, and the second cultural-version includes a second greeting.
12. The system of claim 1 , further comprising:
receiving, from the first intended recipient, a first reply-all which includes the electronic communication; and
receiving, from the second intended recipient in response to the first reply-all, a second reply-all which includes the first reply-all, wherein the first cultural-version is not presented in the second-reply all.
13. The system of claim 1 , further comprising:
receiving, by the second intended recipient from the first intended recipient, a first reply-all which includes the electronic communication, wherein the first cultural-version is not presented in the first reply-all; and
receiving, from the second intended recipient in response to the first reply-all, a second reply-all which includes the first reply-all, wherein the second cultural-version is presented in the second reply-all.
14. The system of claim 1 , further comprising:
receiving, by an added recipient from the first intended recipient, a forwarded communication, wherein a third cultural-version is presented in the forwarded communication.
15. The system of claim 1 , wherein the cultural element includes a tone element.
16. A computer program product for multicultural electronic communication management, the computer program product comprising a computer readable storage medium having program instructions embodied therewith, wherein the computer readable storage medium is not a transitory signal per se, the program instructions executable by a processor to cause the processor to perform a method comprising:
initiating, by a user, an electronic communication configured to be transmitted to both a first intended recipient and a second intended recipient;
identifying, based on a set of profile data, both a first cultural indicator for the first intended recipient and a second cultural indicator for the second intended recipient;
detecting, using a natural language processing technique, a cultural element of the electronic communication;
determining, based on both the first cultural indicator and the cultural element, a first cultural-version of the cultural element for the first intended recipient;
determining, based on both the second cultural indicator and the cultural element, a second cultural-version of the cultural element for the second intended recipient;
establishing, using both the first cultural-version and the second cultural-version, a cultural translation object in the electronic communication; and
transmitting, in response to establishing the cultural translation object in the electronic communication, the electronic communication to both the first intended recipient and the second intended recipient.
17. The computer program product of claim 16 , further comprising:
receiving, from the first intended recipient, a first reply-all which includes the electronic communication; and
receiving, from the second intended recipient in response to the first reply-all, a second reply-all which includes the first reply-all, wherein the first cultural-version is not presented in the second-reply all.
18. The computer program product of claim 16 , wherein:
the set of profile data is selected from a group consisting of at least one of: a computer network address, an internet protocol address, a time zone, a keyboard layout, a social media profile, a machine-learned cultural-norm, a corporate human resources database, or an e-mail signature; and
the cultural element is selected from a group consisting of at least one of: a tone element, a language-use element, or a culture-specific element.
19. The computer program product of claim 16 , wherein at least one of:
the program instructions are stored in a computer readable storage medium in a data processing system, and wherein the program instructions were downloaded over a network from a remote data processing system; or
the program instructions are stored in the computer readable storage medium in a server data processing system, and wherein the program instructions are downloaded over the network to a remote data processing system for use in the computer readable storage medium with the remote data processing system.
20. The computer program product of claim 16 , further comprising:
tagging the cultural element with a tagged block;
appending to the tagged block both the first cultural-version and the second cultural-version; and
establishing, both based on and in response to appending to the tagged block both the first cultural-version and the second cultural-version, the cultural translation object.