Monetization of interactive network-based information objects
An information objects is defined that is representative of a real-world entity (e.g., a product or a service). The information object may be stored in a data store. The information object has an associated owner. A communication channel is associated with the information object that is configurable to route communications to a manager assigned to the information object. A party is enabled to obtain management of the information object for a time period. The communication channel is configured to route to the party requests that are made by interacting with the information object during the time period. A plurality of users is enabled to interact with the information object during the time period to input requests to the party over the communication channel.
1. A method implemented on a machine having at least one processor, storage, and a communication platform connected to a network for managing online communications related to an information object, comprising:
creating an information object corresponding to a product associated with an owner;
selecting, through a bidding process directed to a plurality of managers, a manager from the plurality of managers for handling requests from one or more online users regarding the product during a specific time period;
dynamically configuring the information object based on the bidding result so that requests from the one or more online users are to be directed to the selected manager;
dynamically creating a communication channel and an interface thereof associated with the information object and designated for communications with regard to the product between the one or more online users and the selected manager during the specific time period;
transmitting the configured information object and the communication channel with the interface thereof to a publisher so that the configured information object and the interface for the communication channel can be displayed on a web page hosted by the publisher, wherein when one of the one or more online users visiting the web page activates the configured information object, the interface of the communication channel is to be used to facilitate the communications between the online user and the manager during the specific time period; and
automatically routing the online user to an additional web page that is associated with the manager and provides additional information about potential transactions of the product, upon an activation of a link in the configured information object on the web page by the online user during the time period.
2. The method of claim 1 , further comprising:
determining, based on the bidding process, compensation to be provided by the manager to the owner for management of the information object during the specific time period; and
sending an instruction to the manager for instructing the manager to pay the compensation to the owner.
3. The method of claim 1 , wherein selecting the manager further comprises:
receiving a plurality of bids from the plurality of managers for management of the information object during the specific time, wherein the plurality of bids includes a bid from the manager; and
determining the manager for managing the information object during the specific time period, based on the plurality of bids.
4. The method of claim 3 , wherein the bid from the manager either is highest among the plurality of bids or is earliest among the plurality of bids and higher than a threshold determined by the owner.
5. The method of claim 1 , wherein dynamically creating the communication channel comprises:
associating, with the information object, at least one of a uniform resource locator (URL), an email address, a chat address, or a text messaging address associated with the manager.
6. The method of claim 1 , further comprising:
selecting, through a second bidding process directed to the plurality of managers, a second manager from the plurality of managers for handling requests from the one or more online users regarding the product during a second time period subsequent to the specific time period; and
dynamically configuring the communication channel to be designated for communications with regard to the product between the one or more online users and the second manager during the second time period.
7. A system having at least one processor, storage, and a communication platform connected to a network for managing online communications related to an information object, comprising:
an attributes configuration module configured for creating an information object corresponding to a product associated with an owner;
an information object allocator configured for
selecting, through a bidding process directed to a plurality of managers, a manager from the plurality of managers for handling requests from one or more online users regarding the product during a specific time period, and
dynamically configuring the information object based on the bidding result so that requests from the one or more online users are to be directed to the selected manager; and
a communication channel configuration module configured for
dynamically creating a communication channel and an interface thereof associated with the information object and designated for communications with regard to the product between the one or more online users and the selected manager during the specific time period,
transmitting the configured information object and the communication channel with the interface thereof to a publisher so that the configured information object and the interface for the communication channel can be displayed on a web page hosted by the publisher, wherein when one of the one or more online users visiting the web page activates the configured information object, the interface of the communication channel is to be used to facilitate the communications between the online user and the manager during the specific time period, and
automatically routing the online user to an additional web page that is associated with the manager and provides additional information about potential transactions of the product, upon an activation of a link in the configured information object on the web page by the online user during the time period.
8. The system of claim 7 , wherein the information object allocator further comprises a compensation module configured for:
determining, based on the bidding process, compensation to be provided by the manager to the owner for management of the information object during the specific time period; and
sending an instruction to the manager for instructing the manager to pay the compensation to the owner.
9. The system of claim 7 , wherein the information object allocator further comprises an auction module configured for:
receiving a plurality of bids from the plurality of managers for management of the information object during the specific time, wherein the plurality of bids includes a bid from the manager; and
determining the manager for managing the information object during the specific time period, based on the plurality of bids.
10. The system of claim 9 , wherein the bid from the manager either is highest among the plurality of bids or is earliest among the plurality of bids and higher than a threshold determined by the owner.
11. The system of claim 7 , wherein dynamically creating the communication channel comprises:
associating, with the information object, at least one of a URL, an email address, a chat address, or a text messaging address associated with the manager.
12. A machine-readable tangible and non-transitory medium having information for managing online communications related to an information object, wherein the information, when read by the machine, causes the machine to perform the following:
creating an information object corresponding to a product associated with an owner;
selecting, through a bidding process directed to a plurality of managers, a manager from the plurality of managers for handling requests from one or more online users regarding the product during a specific time period;
dynamically configuring the information object based on the bidding result so that requests from the one or more online users are to be directed to the selected manager;
dynamically creating a communication channel and an interface thereof associated with the information object and designated for communications with regard to the product between the one or more online users and the selected manager during the specific time period;
transmitting the configured information object and the communication channel with the interface thereof to a publisher so that the configured information object and the interface for the communication channel can be displayed on a web page hosted by the publisher, wherein when one of the one or more online users visiting the web page activates the configured information object, the interface of the communication channel is to be used to facilitate the communications between the online user and the manager during the specific time period; and
automatically routing the online user to an additional web page that is associated with the manager and provides additional information about potential transactions of the product, upon an activation of a link in the configured information object on the web page by the online user during the time period.
13. The medium of claim 12 , wherein the information, when read by the machine, further causes the machine to perform the following:
determining, based on the bidding process, compensation to be provided by the manager to the owner for management of the information object during the specific time period; and
sending an instruction to the manager for instructing the manager to pay the compensation to the owner.