Associating external credentials with mobile devices
View Patent ↗A computer-implemented method includes monitoring one or more mobile devices within a venue. The computer-implemented method further includes receiving a scan event indication denoting a scan of a ticket by a scanning device. The computer-implemented method further includes, responsive to receiving a scan event indication, identifying a candidate list, wherein the candidate list includes one or more candidate mobile devices that are within a threshold distance of the scanning device. The computer-implemented method further includes associating the ticket with at least one of the one or more candidate mobile devices. A corresponding computer system and computer program product are also disclosed.
1. A computer-implemented method comprising:
receiving a scan event from a first device at a first location of a venue, wherein said scan event denotes authentication of a paper ticket possessed by a customer with a mobile device and grants the customer access to said venue, wherein said mobile device is unassociated with said paper ticket prior to said scan;
responsive to receiving said scan event, generating an association between said mobile device of the customer and a location indicated by said paper ticket by:
identifying said mobile device based, at least in part, on said mobile device being within a threshold distance of said first location of said first device at a time said paper ticket is scanned; and
creating said association between said paper ticket and said mobile device based, at least in part, on said mobile device being within said threshold distance of said first location; and
responsive to said generation of said association between said mobile device of said customer and said location indicated by said paper ticket, generating a movement characteristic for said customer by tracking changes in said location of said mobile device.
2. The computer-implemented method of claim 1 , further comprising:
identifying a presence of said mobile device within an area of said venue; and
determining said mobile device does not belong within said area of said venue based, at least in part, on said location indicated by said ticket.
3. The computer-implemented method of claim 1 , further comprising receiving data identifying one or more movement characteristics of said mobile device through said venue.
4. The computer-implemented method of claim 3 , further comprising determining a path of said mobile device based on said one or more movement characteristics of said mobile device through said venue.
5. The computer-implemented method of claim 3 , further comprising:
determining a sentiment based on identifying said one or more movement characteristics of said mobile device during a time of an activity associated with said paper ticket.
6. The computer-implemented method of claim 1 , wherein said paper ticket is a non-digital ticket.
7. The computer-implemented method of claim 1 , wherein said paper ticket denotes a credential for access to said venue.
8. A computer program product, said computer program product comprising one or more computer readable storage media and program instructions stored on said one or more computer readable storage media, said program instructions comprising instructions to:
receive a scan event from a first device at a first location of a venue, wherein said scan event denotes authentication of a paper ticket possessed by a customer with a mobile device and grants the customer access to said venue, wherein said mobile device is unassociated with said paper ticket prior to said scan;
responsive to receiving said scan event, generate an association between said mobile device of the customer and a location indicated by said paper ticket by:
identifying said mobile device based, at least in part, on said mobile device being within a threshold distance of said first location of said first device at a time said paper ticket is scanned; and
creating said association between said paper ticket and said mobile device based, at least in part, on said mobile device being within said threshold distance of said first location; and
responsive to said generation of said association between said mobile device of said customer and said location indicated by said paper ticket, generate a movement characteristic for said customer by tracking changes in said location of said mobile device.
9. The computer program product of claim 8 , further comprising program instructions to:
identify a presence of said mobile device within an area of said venue; and
determine said mobile device does not belong within said area of said venue based, at least in part, on said location indicated by said ticket.
10. The computer program product of claim 8 , further comprising program instructions to receive data identifying one or more movement characteristics of said mobile device through said venue.
11. The computer program product of claim 10 , further comprising program instructions to determine a path of said mobile device based on said one or more movement characteristics of said mobile device through said venue.
12. The computer program product of claim 10 , further comprising program instructions to:
determine a sentiment based on identifying said one or more movement characteristics of said mobile device during a time of an activity associated with said paper ticket.
13. The computer program product of claim 8 , wherein said paper ticket is a non-digital ticket.
14. The computer program product of claim 8 , wherein said paper ticket denotes a credential for access to said venue.
15. A computer system, the computer system comprising:
one or more computer processors;
one or more computer readable storage media;
computer program instructions;
said computer program instructions being stored on said one or more computer readable storage media;
said computer program instructions comprising instructions to:
receive a scan event from a first device at a first location of a venue, wherein said scan event denotes authentication of a paper of a ticket possessed by a customer with a mobile device and grants the customer access to said venue, wherein said mobile device is unassociated with said paper ticket prior to said scan;
responsive to receiving said scan event, generate an association between said mobile device of the customer and a location indicated by said paper ticket by:
identifying said mobile device based, at least in part, on said mobile device being within a threshold distance of said first location of said first device at a time said paper ticket is scanned; and
creating said association between said paper ticket and said mobile device based, at least in part, on said mobile device being within said threshold distance of said first location; and
responsive to said generation of said association between said mobile device of said customer and said location indicated by said paper ticket, generate a movement characteristic for said customer by tracking changes in said location of said mobile device.
16. The computer system of claim 15 , further comprising program instructions to:
identify a presence of said second device within a threshold distance of a third location within said venue; and
determine said second device does not belong within said threshold distance of said third location within said venue.
17. The computer system of claim 15 , further comprising program instructions to receive data identifying one or more movement characteristics of said second device through said venue.
18. The computer system of claim 17 , further comprising program instructions to determine a path of said second device based on said one or more movement characteristics of said second device through said venue.
19. The computer system of claim 17 , further comprising program instructions to:
determine a sentiment based on identifying said one or more movement characteristics of said second device during a time of an activity associated with said paper ticket.
20. The computer system of claim 15 , wherein said paper ticket is a non-digital ticket.