Wearable device-based user authentication
Various systems and methods for authenticating a user are described herein. A system comprises a processor subsystem; and a memory including instructions, which when executed by the processor subsystem, cause the processor subsystem to: receive at a server from a first user device, a first authentication token; receive at the server from a second user device, a second authentication token; authenticate the user based on the first and second authentication tokens; and establish a communication session from the server to the first user device when the user is authenticated.
1. A system for authenticating a user, the system comprising
a processor subsystem; and
a memory including instructions, which when executed by the processor subsystem, cause the processor subsystem to:
receive at a server from a first user device, a first authentication token;
receive at the server from a second user device, a second authentication token, the second authentication token being different than the first authentication token;
authenticate, at the server, the user based on the first and second authentication tokens; and
establish a communication session from the server to the first user device when the user is authenticated based on the received first and second authentication tokens, wherein the communication session comprises a phone call between the user and a customer service representative.
2. The system of claim 1 , wherein the first authentication token comprises a possession-factor token indicating that the user is in possession of the first user device.
3. The system of claim 1 , wherein the first authentication token comprises a knowledge-factor token indicating that the user provided a correct knowledge-based authentication factor to the first user device.
4. The system of claim 1 , wherein the first authentication token comprises an inherent-factor token indicating that the user provided a correct inherent-based authentication factor to the first user device.
5. The system of claim 1 , wherein the second authentication token comprises a possession-factor token indicating that the user is in possession of the second user device.
6. The system of claim 1 , wherein the second authentication token comprises a knowledge-factor token indicating that the user provided a correct knowledge-based authentication factor to the second user device.
7. The system of claim 1 , wherein the second authentication token comprises an inherent-factor token indicating that the user provided a correct inherent-based authentication factor to the first second device.
8. The system of claim 1 , wherein the first and second user devices are paired.
9. The system of claim 1 , wherein the instructions to receive the second authentication token comprise instructions to:
receive the second authentication token via the first user device.
10. The system of claim 1 , wherein the second user device comprises a wearable device.
11. A method of authenticating a user, the method comprising:
receiving at a server from a first user device, a first authentication token;
receiving at the server from a second user device, a second authentication token, the second authentication token being different than the first authentication token;
authenticating, at the server, the user based on the first and second authentication tokens; and
establishing a communication session from the server to the first user device when the user is authenticated based on the received first and second authentication tokens, wherein the communication session comprises a phone call between the user and a customer service representative.
12. The method of claim 11 , wherein the first authentication token comprises a possession-factor token indicating that the user is in possession of the first user device.
13. The method of claim 11 , wherein the first authentication token comprises a knowledge-factor token indicating that the user provided a correct knowledge-based authentication factor to the first user device.
14. The method of claim 11 , wherein the first authentication token comprises an inherent-factor token indicating that the user provided a correct inherent-based authentication factor to the first user device.
15. The method of claim 11 , wherein the second authentication token comprises a possession-factor token indicating that the user is in possession of the second user device.
16. The method of claim 11 , wherein the second authentication token comprises a knowledge-factor token indicating that the user provided a correct knowledge-based authentication factor to the second user device.
17. The method of claim 11 , wherein the second authentication token comprises an inherent-factor token indicating that the user provided a correct inherent-based authentication factor to the first second device.
18. The method of claim 11 , wherein the first and second user devices are paired.
19. The method of claim 11 , wherein receiving the second authentication token comprises:
receiving the second authentication token via the first user device.
20. The method of claim 11 , wherein the second user device comprises a wearable device.
21. A non-transitory machine-readable medium comprising instructions, which when executed by a machine, cause the machine to:
receive at the machine from a first user device, a first authentication token;
receive at the machine from a second user device, a second authentication token, the second authentication token being different than the first authentication token;
authenticate, at the server, the user based on the first and second authentication tokens; and
establish a communication session from the machine to the first user device when the user is authenticated based on the received first and second authentication tokens, wherein the communication session comprises a phone call between the user and a customer service representative.