Assessing QoE of a service in a communication network

1. A method performed by a network element in an operator network for assessing a quality of experience (QoE) of a service for a radio device, the method comprising:

receiving a first value of a key performance indicator (KPI) of the service from the radio device;

receiving a second value of the KPI from the operator network serving the radio device;

comparing the first and the second values of the KPI; and

determining any deterioration of the QoE over the operator network, based on said comparing,

wherein the first value is received via an internet protocol (IP) session with a QoE application of a universal integrated circuit card (UICC) comprised in the radio device.

2. The method of claim 1 , wherein the first value is received via an over-the-air (OTA) gateway.

3. The method of claim 1 , wherein the second value is received from a first operator network node connected to a public network, and wherein the second value reflects the QoE at an interface between the public network and the operator network.

4. The method of claim 1 , further comprising:

receiving a third value of the KPI from a second operator network node associated with a radio access network (RAN) serving the radio device, wherein the third value reflects the QoE at an interface between the RAN and radio device;

wherein the comparing comprises comparing the third value with the first and second values.

5. The method of claim 1 , further comprising:

sending information about the determining to a charging system of the operator network.

6. The method of claim 1 , wherein the KPI is any one of bit error rate, session termination reason, uniform resource locator (URL) browsed, application software used, or loading time of application software.

7. A computer program product comprising computer-executable components for causing a network element to perform the method of claim 1 when the computer-executable components are run on processor circuitry comprised in the network element.

8. A network element comprising:

processor circuitry; and

a storage unit storing instructions that, when executed by the processor circuitry, cause the network element to:

receive a first value of a key performance indicator (KPI) of a service from a radio device;

receive a second value of the KPI from an operator network serving the radio device;

compare the first and the second values of the KPI; and

determine any deterioration of the QoE over the operator network, based on said comparing,

wherein the first value is received via an internet protocol (IP) session with a QoE application of a universal integrated circuit card (UICC) comprised in the radio device.

9. A computer program product for assessing a quality of experience (QoE) of a service for a radio device, the computer program product comprising a non-transitory computer-readable storage medium storing computer program code which is able to, when run on processor circuitry of a network element in an operator network, cause the network element to:

receive a first value of a key performance indicator (KPI) of the service from the radio device;

receive a second value of the KPI from the operator network serving the radio device;

compare the first and the second values of the KPI; and

determine any deterioration of the QoE over the operator network, based on said comparing,

wherein the first value is received via an internet protocol (IP) session with a QoE application of a universal integrated circuit card (UICC) comprised in the radio device.

10. A method performed by a radio device connected to an operator network, the method comprising:

running a service application; and

running a quality of experience (QoE) application for assessing a QoE of the service for the radio device, the QoE application causing the radio device to:

measure a key performance indicator (KPI) of the service, to obtain a first value of the KPI; and

send the first value to a network element in the operator network,

wherein the QoE application is provided on a universal integrated circuit card (UICC) in the radio device.

11. The method of claim 10 , wherein the first value is sent via an over-the-air (OTA) gateway.

12. A computer program product comprising computer-executable components for causing a radio device to perform the method of claim 10 when the computer-executable components are run on processor circuitry comprised in the radio device.

13. A radio device comprising:

processor circuitry; and

a storage unit storing instructions that, when executed by the processor circuitry, cause the radio device to:

run a service application of a service; and

run a quality of experience (QoE) application for assessing a QoE of the service for the radio device, the QoE application causing the radio device to:

measure a key performance indicator (KPI) of the service, to obtain a first value of the KPI; and

send the first value to a network element in the operator network,

wherein the QoE application is provided on a universal integrated circuit card (UICC) in the radio device.

14. A computer program product comprising a non-transitory computer-readable storage medium storing computer program code which is able to, when run on processor circuitry of a radio device connected to an operator network, cause the radio device to:

run a service application of a service; and

run a quality of experience (QoE) application for assessing a QoE of the service for the radio device, the QoE application causing the radio device to:

measure a key performance indicator (KPI) of the service, to obtain a first value of the KPI; and

send the first value to a network element in the operator network,

wherein the QoE application is provided on a universal integrated circuit card (UICC) in the radio device.