IP Library Granted Patent US 10,353,549
Granted Patent B2
US 10,353,549 · App. 15/593,580 · Granted Jul 16, 2019

Predictive watch face interface

Inventor: Troy Azmoon (Carlsbad, CA)
Assignee: SERVICENOW, INC.
G06F3/0482G06F3/04842G06F3/04845G06F3/04847G06F9/4887G06F15/02G06F15/0208G06F11/0709H04L67/22
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Quick Facts
Patent No.
US 10,353,549
App. No.
15/593,580
Granted
Jul 16, 2019
Kind
B2
Abstract

Systems, methods, and media related to utilizing a wearable device to monitor a remote system include receiving historical data related to operation of a remote system. The historical data includes recorded events occurring in the past. Predictive data is also received. The predictive data relates to operation of the remote system. Moreover, the predictive data includes an indicator of a predicted breach of a condition in the future. The historical and predictive data is displayed on the wearable device along with a graphical indicator for the predicted breach.

Claims (47)

1. A wearable device comprising:

a display;

a processor;

a network interface; and

memory, wherein the memory stores instructions configured to cause the processor to:

receive historical data related to operation of a remote system, via the network interface, wherein the historical data includes recorded events occurring in the past;

receive predictive data related to operation of the remote system, via the network interface, that includes predictive data of predictive events expected to occur in the future and an indicator of a predicted breach of a condition in the future;

render historical data in the received historical data along a first axis disposed on the display;

render predictive data in the received predictive data along a second axis disposed on display, wherein the received predictive data and the historical data together covers a period, and the period comprises a 12-hour period, a 24-hour period, a week period, or a year period, and wherein a displayed watch scale is based at least in part on the period; and

render a graphical indicator on the display based on a time of the predicted breach, wherein the instructions are configured to cause the processor to render a time indicator indicating a current time between the first axis and the second axis on the display at an edge of a watch face of the display, wherein data on a first side of the time indicator indicates the historical data occurring before the current time, and data on a second side of the time indicator indicates the received predictive data predicted to occur after the current time.

2. The wearable device of claim 1 , wherein the instructions are configured to cause the processor to:

receive a task creation input relating to the predicted breach; and

transmit a signal to a server using the network interface to create a task in task-management application software for the server.

3. The wearable device of claim 1 , wherein the instructions are configured to cause the processor to cause an open indicator to be displayed on the display, wherein the open indicator indicates a number of open tasks for the remote system.

4. The wearable device of claim 1 , wherein the display includes a round watch face, wherein the first axis is disposed along a first portion of an edge of the round watch face, and the second axis is disposed along a second portion of the edge of the round watch face adjacent to the first portion.

5. The wearable device of claim 1 , wherein the instructions are configured to cause the processor to receive an adjustment input to adjust the displayed watch scale.

6. The wearable device of claim 5 , wherein the adjustment input is received from a crown of the wearable device.

7. The wearable device of claim 1 , wherein the display comprises a generally rectangular shape, and the first and second axes are overlaid on top of each other on a same edge of the display.

8. The wearable device of claim 1 , wherein the historical data and the predictive data comprises issue data, task data, issue resolution data, or knowledge base data.

9. The wearable device of claim 1 , comprising a watch device.

10. Non-transitory, computer-readable, and tangible medium storing instructions thereon that, when executed, are configured to cause a processor to:

receive data related to operation of a remote system, wherein the data includes historical data of events occurring in the past, predictive data of events expected to occur in the future, and an indicator of a predicted breach of a condition in the future;

cause display of the historical data along a first axis disposed on a display of a watch device;

cause display of predictive data along a second axis disposed on the display of the watch device, wherein the received predictive data and the historical data together covers a period, and the period comprises a 12-hour period, a 24-hour period, a week period, or a year period, and wherein a displayed watch scale is based at least in part on the period; and

cause display of a graphical indicator on the display of the watch device at a predicted time of the predicted breach, wherein the instructions are configured to cause the processor to render a time indicator indicating a current time between the first axis and the second axis on the display at an edge of a watch face of the display, wherein data on a first side of the time indicator indicates the historical data occurring before the current time, and data on a second side of the time indicator indicates the received predictive data predicted to occur after the current time.

11. The non-transitory, computer-readable, and tangible medium of claim 10 , wherein the instructions are configured to cause the processor to:

cause display of an initial watch face; and

receive input causing display of data relating to a pending task.

12. The non-transitory, computer-readable, and tangible medium of claim 10 , wherein the instructions are configured to cause the processor to:

cause display of an initial watch face;

determine that the condition has occurred or is to occur;

responsive to the determination has the condition has occurred, generate a pending task related to the condition;

receive an input; and

cause the display of data relating to the pending task.

13. The non-transitory, computer-readable, and tangible medium of claim 12 , wherein the condition comprises a low disk space condition.

14. The non-transitory, computer-readable, and tangible medium of claim 13 , wherein the predicted breach comprises an out-of-space state.

15. The non-transitory, computer-readable, and tangible medium of claim 12 , wherein the condition comprises a time at which the predicted breach was expected or the predicted breach has a severity greater than a threshold level.

16. The non-transitory, computer-readable, and tangible medium of claim 12 , wherein the instructions are configured to cause the processor to cause display of an alert of the condition, wherein the alert comprises an alert strobe or a change of color of one or more items on the display.

17. The non-transitory, computer-readable, and tangible medium of claim 12 , wherein the instructions are configured to cause the processor to cause an indication of an alert of the condition, wherein the alert comprises a vibration of the watch device.

18. The non-transitory, computer-readable, and tangible medium of claim 10 , wherein the instructions are configured to cause the processor to:

receive selection of a point in time in the data;

responsive to the selection of the point in time, cause display of additional information related to the point in time.

19. The non-transitory, computer-readable, and tangible medium of claim 12 , wherein the instructions are configured to cause the processor to:

receive an adjustment input; and

responsive to the adjustment input, adjust a proportion of an amount of displayed historical data to an amount of displayed predictive data.

20. The non-transitory, computer-readable, and tangible medium of claim 10 , wherein the time of the predicted breach corresponds to a potential time for the breach.

21. The non-transitory, computer-readable, and tangible medium of claim 10 , wherein the time of the predicted breach corresponds to a time period window for the predicted breach.

Assignments (1)
ASSIGNMENT OF ASSIGNOR'S INTEREST Recorded May 12, 2017
From: AZMOON, TROY
To: SERVICENOW, INC.
Reel/Frame 042356/0034 →
Continuity (2)
Provisional Application 62335927 · May 13, 2016
Related Publication 20170329636A1 · Nov 16, 2017