Determining whether a vehicle is parked for automated accident detection, fault attribution, and claims processing
Sensors installed at a vehicle may automatically detect that a disturbance event, such as a collision, has occurred at the vehicle. A disturbance response module installed at the vehicle may automatically determine whether the vehicle was running and whether the vehicle was moving when the disturbance event occurred. The disturbance response module may determine that the vehicle was parked in response to a determination that the vehicle was not running and not moving when the disturbance event occurred. A communication module installed at the vehicle may automatically transmit a notification message that indicates a disturbance event has occurred at the vehicle.
1. A system comprising:
one or more processors;
a data store storing a set of records of disturbance events that have respectively occurred involving parked vehicles;
a first communication module in signal communication with a second communication module of a vehicle wherein the vehicle comprises one or more sensors configured to detect that a disturbance event has occurred at the vehicle; and
memory storing instructions that, when executed by one or more of the processors, cause the system to:
receive, via the first communication module, one or more communications from the second communication module of the vehicle wherein one of the communications indicates that a disturbance event has occurred at the vehicle while the vehicle was parked,
create a record of the disturbance event at the data store based on one or more of the communications received,
transmit the record of the disturbance event to a remote system,
receive a response from the remote system, wherein the response is generated after the remote system identifies a matching disturbance event having a same time, date, and location as the disturbance event,
using information in the response, identify an individual associated with the vehicle even when the individual is not a customer of an entity managing the system, and
provide, to a computing device associated with the individual, a notification indicating that the disturbance event has occurred.
2. The system of claim 1 , wherein:
one of the communications comprises the time, the date, and the location of the disturbance event; and
the instructions, when executed by one or more of the processors, further cause the system to configure the record of the disturbance event to indicate the time, the date, and the location.
3. The system of claim 2 , wherein:
individual records of the set of records indicate a location at which a disturbance event occurred involving a parked vehicle; and
the instructions, when executed by one or more of the processors, further cause the system to identify a risk level associated with an area based on an analysis of one or more locations indicated by at least a portion of the records.
4. The system of claim 1 , wherein:
one of the communications comprises a velocity of an impact to the vehicle during the disturbance event; and
the instructions, when executed by one or more of the processors, further cause the system to configure the record of the disturbance event to indicate the velocity.
5. The system of claim 1 wherein:
one of the communications comprises a recording of an area surrounding the vehicle recorded by a recording device of the vehicle in response to detection of the disturbance event; and
the instructions, when executed by one or more of the processors, further cause the system to store the recording at the data store and associate the recording with the record of the disturbance event.
6. The system of claim 5 , wherein:
the recording comprises image data of the area.
7. The system of claim 6 , wherein:
the instructions, when executed by one or more of the processors, further cause the system to extract, from the image data, information identifying another vehicle that collided with the vehicle during the disturbance event.
8. The system of claim 1 , wherein:
one of the communications comprises vehicle diagnostic data generated by one or more sensors of the vehicle;
the data store further stores information identifying prior damage to the vehicle; and
the instructions, when executed by one or more of the processors, further cause the system to compare the vehicle diagnostic data to the information identifying prior damage to the vehicle in order to identify new damage that occurred to the vehicle during the disturbance event.
9. The system of claim 8 , wherein:
the data store further stores information received from the individual that described damage that occurred to the vehicle during the disturbance event; and
the instructions, when executed by one or more of the processors, further cause the system to
compare the vehicle diagnostic data to the information received from the individual, and
flag an insurance claim associated with the vehicle as potentially fraudulent responsive to determining that at least a portion of the vehicle diagnostic data does not correlate with at least a portion of the information received from the individual.
10. The system of claim 1 , wherein:
the computing device is a mobile computing device comprising a mobile application that presents the notification at an output module of the mobile computing device.
11. A method comprising:
receiving, at an insurance management system from a vehicle configured to detect that a disturbance event has occurred at the vehicle, one or more communications wherein one of the communications indicates that a disturbance event has occurred at the vehicle while the vehicle was parked;
creating, at a data store of the insurance management system, a record of the disturbance event based on one or more of the communications received;
transmitting the record of the disturbance event to a remote system;
receiving a response from the remote system, wherein the response is generated after the remote system identifies a matching disturbance event having a same time, date, and location as the disturbance event;
based on the response, identifying, automatically by the insurance management system, an individual associated with the vehicle even when the individual is not a customer of an entity managing the insurance management system; and
providing, from the insurance management system to a computing device associated with the individual, a notification indicating that the disturbance event has occurred.
12. The method of claim 11 , wherein one of the communications comprises the time, the date, and the location of the disturbance event and further comprising:
configuring the record of the disturbance event to indicate the time, the date, and the location.
13. The method of claim 12 , wherein individual records of the set of records indicate a location at which a disturbance event occurred involving a parked vehicle and further comprising:
identifying a risk level associated with an area based on an analysis of one or more locations indicated by at least a portion of the records.
14. The method of claim 11 , wherein one of the communications comprises a velocity of an impact to the vehicle during the disturbance event and further comprising:
configuring the record of the disturbance event to indicate the velocity.
15. The method of claim 11 , wherein one of the communications comprises a recording of an area surrounding the vehicle recorded by a recording device of the vehicle in response to detection of the disturbance event and further comprising:
storing the recording at the data store; and
associating the recording with the record of the disturbance event.
16. The method of claim 15 , wherein:
the recording comprises image data of the area.
17. The method of claim 16 , further comprising:
extracting, from the image data, information identifying another vehicle that collided with the vehicle during the disturbance event.
18. The method of claim 11 , wherein one of the communications comprises vehicle diagnostic data generated by one or more sensors of the vehicle, the data store further stores information identifying prior damage to the vehicle, and further comprising:
comparing the vehicle diagnostic data to the information identifying prior damage to the vehicle in order to identify new damage that occurred to the vehicle during the disturbance event.
19. The method of claim 18 , wherein the data store further stores information received from the individual that described damage that occurred to the vehicle during the disturbance event and further comprising:
comparing the vehicle diagnostic data to the information received from the individual; and
flagging an insurance claim associated with the vehicle as potentially fraudulent responsive to determining that at least a portion of the vehicle diagnostic data does not correlate with at least a portion of the information received from the individual.
20. The method of claim 11 , wherein:
the computing device is a mobile computing device comprising a mobile application that presents the notification at an output module of the mobile computing device.