Home assessment
Systems, methods, apparatuses and computer-readable media for receiving data associated with a structure or home are presented. Data may be received from an insurance provider associated with the structure, from publicly available sources and/or from a user. A template of items to evaluate associated with the structure may be generated. User input may be received associated with one or more of the items and a determination may be made as to whether a potential issue exists with respect to the item. Other aspects relate to receiving data associated with a plurality of items from the template and prioritizing potential issues identified for each item. Other aspects relate to providing options or images to a user for selection. The user may select an option or image based on the similarity to the item in the structure, which may prompt additional options or images to be provided to the user for selection.
1. A system, comprising:
a computer having a memory and a processor, the computer configured to implement a modular home assessment to:
execute an application on the computer, to:
receive, from a first database, first data associated with a structure, the first data including at least an age of the structure;
receive, from a second database, second data specifying a unique location of the structure;
based on the received first data and the received second data:
generate, by a home data module, a profile of the structure, and
generate, by a template generating module and after receipt of the first data and the second data, a computer-implemented template of items associated with the structure to be evaluated for issues or potential issues, wherein the computer-implemented template of items is customized to the profile of the structure and is configured to receive entry of information;
receive, through a user data module from an assessing user, user-entered data through the template, the user-entered data responsive to the template of items;
receive, through the user data module, video or image data in real-time in association with an item identified in the generated customized template;
transmit the user-entered data and the video or image data in substantially real-time to an assessment reviewer;
provide feedback on at least one of the user-entered data and the video or image data substantially in real-time to the assessing user, including:
receive a request for first additional information associated with the item to be used for further analysis, the first additional information associated with the item being identified based on the received first data, second data and information associated with the item, the request for first additional information including a first screen including a plurality of images available for selection; and
transmit to the assessing user substantially in real-time a request to select a first image from the first screen;
receive from the assessing user substantially in real-time, through the user data module, the identified first additional information associated with the item identified in the template, the identified first additional information including a selection of a first image from the first screen;
transmit to the assessing user a request for further additional information associated with the item to be used for further analysis substantially in real-time, the further additional information associated with the item being identified based on the received selection of the first image, the request for further additional information including a second screen including a plurality of images available for selection; and
transmit to the assessing user substantially in real-time a request to select a second image from the second screen;
receive from the assessing user substantially in real-time, through the user data module, the identified further additional information associated with the item identified in the template, the identified further additional information including a selection of a second image from the second screen;
transmit to a third party analyst module substantially in real-time the further additional information associated with the item identified in the template received from the assessing user;
receive from the third party analyst module substantially in real-time a request for second additional information associated with the item identified in the template;
transmit to the assessing user substantially in real-time the request for second additional information;
receive from the assessing user substantially in real-time video or image data in response to the request for second additional information;
transmit to the third party analyst module substantially in real-time the user video or image data received in response to the request for second additional information;
in a case where an issue or potential issue is determined to exist, identify options for addressing the issue or potential issue; and
provide the options to a user associated with the structure.
2. The system of claim 1 , wherein receiving the video or image data associated with the item identified in the template includes receiving the video or image data from a mobile computing device of the user and wherein providing the options to the user includes providing the options to the user on the mobile computing device.
3. The system of claim 1 , wherein the computer is further configured to:
transmit the received video or image data associated with item and the determination that an issue or a potential issue exists to a contractor for generation of an estimate of cost to address the issue or potential issue.
4. The system of claim 1 , wherein the profile of the structure is contained in a structure record and wherein the computer is further configured to update the structure record to include the received video or image data associated with the item and the received identified additional information associated with the item.
5. The system of claim 1 , wherein the received first data associated with the structure includes data received from an insurance provider and associated with the structure.
6. The system of claim 1 , wherein the received second data includes publicly available information associated with the location in which the structure is located.
7. A system, comprising:
a computer having a processor and a memory, the computer configured to implement a modular assessment system to:
execute an application on the computer to:
receive, from a first database, first data associated with a structure, the first data including at least an age of the structure;
receive, from a second database, second data specifying a unique location of the structure;
based on the received first data and the received second data:
generate, by a home data module, a profile of the structure, and
generate, by a template generating module after receipt of the first data and the second data, a computer-implemented template of items associated with the structure to be evaluated for issues or potential issues, wherein the computer-implemented template of items is customized to the profile of the structure and is configured to receive entry of information;
receive, through a user data module, video or image data in real-time in association with a first item identified in the generated customized template;
receive, through the user data module from an assessing user, user-entered data through the template substantially in real-time, the user-entered data being a selection of a first image from a first screen including a plurality of images and being responsive to the template of items;
receive, through the user data module, information associated with a second item identified in the template;
receive, through the user data module from the assessing user, additional user-entered data through the template substantially in real-time, the additional user-entered data being a selection of a second image from a second screen including a plurality of images and being responsive to the template of items;
transmit the user-entered data and the video or image data in substantially real-time to an assessment reviewer;
provide feedback on at least one of the user-entered data and the video or image data substantially in real-time to the assessing user;
transmit to a third party analyst module substantially in real-time the additional user-entered data;
receive from the third party analyst module substantially in real-time a request for additional information associated with the item identified in the template;
transmit to the assessing user substantially in real-time the request for additional information;
receive from the assessing user substantially in real-time video or image data in response to the request for additional information;
transmit to the third party analyst module substantially in real-time the user video or image data received in response to the request for additional information;
in a case where an issue or potential issue exists with the first item and the second item, rank the first item and the second item to identify a priority in which the issue or potential issue associated with the first item and the issue or potential issue associated with the second item should be addressed, the ranking of the first item and the second item being based on an age of the first item and the second item and the unique location of the structure; and
transmit the identified priority to a user associated with the structure.
8. The system of claim 7 , wherein the received first data further includes at least one of: a type of structure and building materials associated with the structure.
9. The system of claim 7 , wherein the received first data includes information received from an insurance provider associated with the structure.
10. The system of claim 7 , wherein the received second data includes at least one of: crime statistics, cost of living information and historical weather data associated with the location.
11. The system of claim 7 , wherein the received video or image data associated with the first item in the template includes at least video or image data associated with a condition of the first item.
12. The system of claim 7 , wherein the received information associated with the second item in the template includes at least information associated with a condition of the second item.
13. The system of claim 7 , wherein the computer is further configured to:
provide an insurance incentive to the user conditioned upon the user taking action to address the determined issue or potential issue associated with one of the first item and the second item.
14. The system of claim 7 , wherein the computer is further configured to:
receive information associated with a third item identified in the template;
in a case where an issue or potential issue exists with the third item, rank the first item, the second item and the third item to identify a priority in which the issue or potential issue associated with the first item, the issue or potential issue associated with the second item, and the issue or potential issue associated with the third item should be addressed; and
transmit the identified priority to the user associated with the structure.
15. An apparatus, comprising:
at least one processor;
a memory storing computer-readable instructions that, when executed by the at least one processor, cause the apparatus to execute modular assessment system to:
receive first data associated with a structure, the first data including at least an age of the structure;
receive second data specifying a unique location of the structure;
based on the received first data and the received second data:
generate, by a home data module, a profile of the structure, and
generating, by a template generating module after receipt of the first data and the second data, a computer-implemented template of items associated with the structure to be evaluated for issues or potential issues, wherein the computer-implemented template of items is customized to the profile of the structure and is configured to receive entry of information;
receive, through a user data module, video or image data in real-time in association with a first item identified in the generated customized template;
receive, through the user data module from an assessing user, user-entered data through the template, the user-entered data responsive to the template of items;
transmit the user-entered data and the video or image data in substantially real-time to an assessment reviewer;
provide feedback on at least one of the user-entered data and the video or image data substantially in real-time to the assessing user, including:
provide a first option and a second option to a user for selection, the first option and the second option being associated with the first item;
receive user input selecting one of the first option and the second option;
responsive to receiving user input selecting the first option, provide a first set of additional options to the user associated with the first item, the first set of additional options being based on the selection of the first option and the first set of additional options including a first screen including a plurality of images available for selection and transmitted to the user substantially in real-time;
receive from the user substantially in real-time a selection of a first image from the first screen;
responsive to receiving user input selecting the second option, provide a second set of additional options substantially in real-time to the user associated with one of the potential issues, wherein the second set of additional options is based on the selection of the second option and is different from the first set of additional options and wherein the second set of additional options includes a second screen including a plurality of images available for selection;
receive from the user substantially in real-time a selection of a second image from the second screen;
transmit to a third party analyst module substantially in real-time the first and second images selected by the assessing user;
receive from the third party analyst module substantially in real-time a request for additional information based on a third set of additional options;
transmit to the assessing user substantially in real-time the request for additional information based on a third set of additional options;
receive from the assessing user substantially in real-time video or image data in response to the request for additional information; and
transmit to the third party analyst module substantially in real-time the user video or image data received in response to the request for additional information.
16. The apparatus of claim 15 , wherein the received first data includes at least one of: an age of the structure, a type of structure, and building materials used in the structure.
17. The apparatus of claim 15 , wherein the first option is an image depicting an item similar to the first item in a first condition and the second option is an image depicting the item similar to the first item in a second condition different from the first condition.
18. The apparatus of claim 15 , wherein the first set of additional options further includes text.
19. The apparatus of claim 15 , further including instructions that, when executed, cause the apparatus to:
receive user input selecting one option from the first set of additional options; and
responsive to receiving user input selecting the one option from the first set of additional options, provide a third set of additional options to the user for selection.
20. The apparatus of claim 19 , further including instructions that, when executed, cause the apparatus to:
receive user input selecting one option from the second set of additional options; and
responsive to receiving user input selecting the one option from the second set of additional options, provide a fourth set of additional options to the user for selection, the fourth set of additional options being different from the third set of additional options.