Providing information technology support

1. A non-transitory computer-readable medium storing instructions executable by a processing resource to:

receive an information technology (IT) request posed by a user regarding an IT issue;

associate a tag with the IT request based on a topic of the IT request;

determine a plurality of people having a skill associated with the IT request exceeding a particular skill threshold, wherein the determining of the plurality of people having the skill associated with the IT request exceeding the particular skill threshold is based on querying a database of profiles associated with the plurality of people having the skill associated with the IT request, the database of profiles queried using the tag and text in the IT request;

determine a subset of the plurality of people having the skill associated with the IT request that also have a relationship with the user exceeding a relationship threshold;

provide the IT request to each of the subset of the plurality of people having the skill associated with the IT request to seek targeted IT support for the IT issue;

receive, responsive to the IT request provided to each of the subset of the plurality of people having the skill associated with the IT request, an answer for the IT issue; and

modify the profiles associated with the plurality of people having the skill associated with the IT request based on resolutions of corresponding IT issues by the plurality of people having the skill associated with the IT request.

2. The non-transitory computer-readable medium of claim 1 , wherein the determining of the plurality of people having the skill associated with the IT request exceeding the particular skill threshold is further based on:

a respective indication made by each of the plurality of people associated with a respective IT skill associated with the IT request possessed by each of the plurality of people;

a respective first IT topic about which each of the plurality of people is knowledgeable, determined based on a respective computing device inputs made by each of the plurality of people over a respective period of time; and

a respective second IT topic about which each of the plurality of people is not knowledgeable, determined based on the respective computing device inputs made by each of the plurality of people over the respective period of time.

3. The non-transitory computer-readable medium of claim 2 , wherein the instructions include instructions to allow the user to:

modify the tag associated with the IT request; and

associate an additional tag with the IT request.

4. The non-transitory computer-readable medium of claim 1 , wherein the instructions include instructions to associate an additional tag with the IT request based on a type of device associated with the user.

5. The non-transitory computer-readable medium of claim 1 , wherein the instructions include instructions to provide the IT request to each of the subset of the plurality of people via an email sent to each of the subset of the plurality of people.

6. The non-transitory computer-readable medium of claim 1 , wherein the instructions include instructions to modify a respective profile of the profiles associated with the plurality of people further based on a respective plurality of computing device inputs made by a respective person of the plurality of people over a respective period of time.

7. A system, comprising:

a processor; and

a non-transitory storage medium storing instructions executable on the processor to:

receive an indication, made by a first user, of a plurality of information technology (IT) skills possessed by the first user;

determine additional IT skills possessed by the first user based on a plurality of inputs made by the first user using a plurality of applications;

add an indication associated with the plurality of IT skills and an indication associated with the additional IT skills to a profile associated with the first user;

receive an IT request regarding an IT issue posed by a second user;

determine an ability of the first user to answer the IT request based on the profile associated with the first user;

based on determining the ability of the first user to answer the IT request and responsive to determining by the instructions that a relationship between the first user and the second user exceeds a relationship threshold, send the IT request to the first user to seek targeted IT support for the IT issue;

receive, responsive to the IT request, an answer for the IT issue; and

modify the profile associated with the first user based on a resolution of the IT issue.

8. The system of claim 7 , wherein the instructions are executable on the processor to send the IT request to the first user via an email sent to the first user, and wherein the email includes a link associated with providing the answer to the IT request.

9. The system of claim 7 , wherein the instructions are executable on the processor to:

determine IT skills the first user does not possess based on the plurality of inputs made by the first user; and

add an indication associated with the IT skills the first user does not possess to the profile associated with the first user.

10. The system of claim 9 , wherein the instructions are executable on the processor to:

cause resolution of the IT issue using information in the answer for the IT issue.

11. A computer-implemented method executed by a system comprising a hardware processor, comprising:

receiving an information technology (IT) request posed by a user regarding an IT issue;

associating a tag with the IT request based on a topic of the IT request;

determining a plurality of people having a skill associated with the IT request exceeding a particular skill threshold, wherein the determining of the plurality of people having the skill associated with the IT request exceeding the particular skill threshold is based on querying a database of profiles associated with the plurality of people having the skill associated with the IT request exceeding a particular skill threshold, the database of profiles queried using the tag and text in the IT request;

identifying people, from among the plurality of people having the skill associated with the IT request exceeding a particular skill threshold, who have a relationship with the user exceeding a relationship threshold, the identified people forming a subset of the plurality of people having the skill associated with the IT request that also have the relationship with the user exceeding the relationship threshold;

sending the IT request to each of the subset of the plurality of people having the skill associated with the IT request to seek targeted IT support for the IT issue;

receiving, responsive to the IT request provided to each of the subset of the plurality of people having the skill associated with the IT request, an answer for the IT issue; and

modifying the profiles associated with the plurality of people having the skill associated with the IT request based on resolutions of corresponding IT issues by the plurality of people having the skill associated with the IT request, the corresponding IT issues including the IT issue.

12. The computer-implemented method of claim 11 , further comprising:

receiving an indication, made by a given user, associated with a plurality of IT skills possessed by the given user;

collecting a plurality of inputs made by the given user into a computing device over a period of time;

determining a first plurality of IT topics about which the given user is knowledgeable based on the collected plurality of inputs;

determining a second plurality of IT topics about which the given user is not knowledgeable based on the collected plurality of inputs; and

determining a likelihood of the given user providing IT support for the IT request based on the received indication associated with the plurality of IT skills, the first plurality of IT topics about which the given user is knowledgeable, and the second plurality of IT topics about which the given user is not knowledgeable,

wherein determining the plurality of people having the skill associated with the IT request exceeding the particular skill threshold is based on the determined likelihood.

13. The computer-implemented method of claim 11 , further comprising:

receiving a rating associated with the targeted IT support for the IT issue from a follower of the IT request.

14. The non-transitory computer-readable medium of claim 1 , wherein the instructions are executable by the processing resource to:

cause resolution of the IT issue using information in the answer for the IT issue.

15. The computer-implemented method of claim 11 , further comprising:

causing, by the system, resolution of the IT issue using information in the answer for the IT issue.