Real-time media streams
Disclosed are systems, methods, and non-transitory computer-readable media for providing real-time media streams. A cloud-based communication platform receives an incoming communication request to establish a communication session and executes a set of communication instructions associated with the incoming communication request. The set communication instructions includes a command to execute a real-time media stream in relation to the communication session. The command includes data designating a network destination to receive the real-time media stream. The cloud-based communication platform initiates the communication session between client devices and initiates the real-time media stream to the network destination. The real-time media stream concurrently transmitting at least a portion of the media transmitted between the client devices to the network destination.
1. A method comprising:
establishing a real-time media stream between a customer computing system and a communication platform based on a set of communication instructions received from the customer computing system;
receiving media at the communication platform via a first communication channel between a first client device and the communication platform;
routing the media received via the first communication channel to a second client device via a second communication channel;
transmitting at least a portion of the media from the communication platform to the customer computing system via the real-time media stream based on the set of communication instructions;
transmitting at least the portion of the media to a third-party service that provides a first service in relation to the at least the portion of the media;
receiving, from the third-party service, a media stream connector for utilizing the first service provided by the third-party service, the media stream connector including a command to initiate real-time media streams for a communication session executed in relation to an application; and
providing the media stream connector to customers of a cloud-based communication platform via a user interface facilitated by the cloud-based communication platform.
2. The method of claim 1 , further comprises:
establishing the first communication channel between the first client device and the communication platform.
3. The method of claim 1 , further comprising receiving an incoming communication request to establish a communication session along with the set of communication instructions.
4. The method of claim 3 , wherein the set of communication instructions comprises data identifying a subset of the media that is to be transmitted as part of a communication session that includes the real-time media stream.
5. The method of claim 3 , wherein the communication platform is associated with a first account of a cloud-based communication platform, the communication session being facilitated by the cloud-based communication platform for the first account.
6. The method of claim 3 , further comprising:
identifying a resource identifier associated with the incoming communication request, the resource identifier identifying a location of the set of communication instructions; and
accessing the set of communication instructions based on the resource identifier associated with the incoming communication request.
7. The method of claim 6 , wherein the identifying of the resource identifier associated with the incoming communication request comprises identifying a resource identifier assigned to an endpoint identifier used to initiate the incoming communication request.
8. The method of claim 1 , wherein the third-party service provides output data to a computing system associated with a first account of a cloud-based communication platform, the output data having been generated by the third-party service as a result of a providing of the first service in relation to the at least the portion of the media.
9. A cloud-based communication platform comprising:
one or more computer-processors;
one or more computer-readable mediums storing instructions that, when executed by the one or more computer-processors, cause the cloud-based communication platform to perform operations comprising:
establishing a real-time media stream between a customer computing system and a communication platform based on a set of communication instructions received from the customer computing system;
receiving media at the communication platform via a first communication channel between a first client device and the communication platform;
routing the media received via the first communication channel to second client device via a second communication channel;
transmitting at least a portion of the media from the communication platform to the customer computing system via the real-time media stream based on the set of communication instructions;
transmitting at least the portion of the media to a third-party service that provides a first service in relation to the portion of the media;
receiving, from the third-party service, a media stream connector for utilizing the first service provided by the third-party service, the media stream connector including a command to initiate real-time media streams for a communication session executed in relation to an application; and
providing the media stream connector to customers of a cloud-based communication platform via a user interface facilitated by the cloud-based communication platform.
10. The cloud-based communication platform of claim 9 , further comprises:
establishing the first communication channel between the first client device and the communication platform.
11. The cloud-based communication platform of claim 9 , further comprising receiving an incoming communication request to establish a communication session along with the set of communication instructions.
12. The cloud-based communication platform of claim 11 wherein the set of communication instructions comprises data identifying a subset of the media that is to be transmitted as part of a communication session that includes the real-time media stream.
13. The cloud-based communication platform of claim 11 , wherein the communication platform is associated with a first account of a cloud-based communication platform, the communication session being facilitated by the cloud-based communication platform for the first account.
14. The cloud-based communication platform of claim 11 , further comprising:
identifying a resource identifier associated with the incoming communication request, the resource identifier identifying a location of the set of communication instructions; and
accessing the set of communication instructions based on the resource identifier associated with the incoming communication request.
15. The cloud-based communication platform of claim 14 , wherein the identifying of the resource identifier associated with the incoming communication request comprises identifying a resource identifier assigned to an endpoint identifier used to initiate the incoming communication request.
16. A non-transitory computer-readable medium storing instructions that, when executed by one or more computer-processors of a cloud-based communication platform, cause the cloud-based communication platform to perform operations comprising:
establishing a real-time media stream between a customer computing system and a communication platform, based on a set of communication instructions received from the customer computing system;
receiving media at the communication platform via a first communication channel between a first client device and the communication platform;
routing the media received via the first communication channel to second client device via a second communication channel;
transmitting at least a portion of the media from the communication platform to the customer computing system via the real-time media stream based on the set of communication instructions;
transmitting at least the portion of the media to a third-party service that provides a first service in relation to the portion of the media;
receiving, from the third-party service, a media stream connector for utilizing the first service provided by the third-party service, the media stream connector including a command to initiate real-time media streams for a communication session executed in relation to an application; and
providing the media stream connector to customers of a cloud-based communication platform via a user interface facilitated by the cloud-based communication platform.