Edge-node controlled resource distribution
This application describes apparatus and methods for using edge-computing to control resource distribution among access channels, such as a retail banking center. Edge-nodes may be configured to move a product display in response to detected or expected customer traffic flow in or near a retail location. Edge-nodes may be configured to redirect resources provided by a cloud computing environment to or away from the retail location. Based on customer traffic flow, edge-nodes may direct customers/resources to a retail location and ensure the retail location provides a predetermined quality of service.
1. An edge-node computing system comprising:
a cloud-based system for distributing computing and cash resources among a plurality of banking centers;
a first plurality of edge-nodes configured to sense and determine a volume of human customer traffic and a level of customer interest in a plurality of banking services in a target banking center, wherein at least one of the first plurality of edge-nodes is embedded in a moveable display; and
a second plurality of edge-nodes configured to sense, within a predetermined distance of the target banking center:
customer traffic; and
a level of customer interest in a plurality of banking services;
wherein the first and second plurality of edge-nodes collectively execute a consensus protocol that:
determines a level of customer interest in the target banking center based on data sensed by the first and second plurality of edge-nodes;
determines the level of interest in the plurality of banking services;
determines a level of computing and cash resources needed to provide a predetermined quality of service for the level of interest in the target banking center;
determines a level of computing and cash resources needed at the target banking center to provide a predetermined quality of service for the level of customer interest in the plurality of banking services; and
routes a flow of computing resources from the cloud-based system to the target banking center, and routes a flow of cash resources to the target banking center, such that the target banking center is provided access to the level of computing and cash resources needed to provide the predetermined quality of service for the level of customer interest in the plurality of banking services at the target banking center;
wherein the cash resources comprise cash inventory available at the banking center for dispensing in connection with the plurality of banking services; and
wherein at least the determination of the level of interest in the plurality of banking services and the level of interest in the target banking center is calculated using a machine learning algorithm.
2. The edge-node computing system of claim 1 , wherein the target banking center is a first target banking center, and to maintain the predetermined quality of service at the first target banking center, the consensus protocol is configured to redirect the customer traffic within the predetermined distance to a second target banking center.
3. The edge-node computing system of claim 2 , wherein before redirecting the customer traffic, the consensus protocol is configured to determine that the second target banking center is configured to provide the predetermined quality of service.
4. The edge-node computing system of claim 1 , wherein the target banking center is a first target banking center, and based on maintaining the predetermined quality of service, the consensus protocol is configured to redirect cash resources from a second target banking center to the first target banking center before an anticipated arrival at the first target banking center of the customer traffic within the predetermined distance.
5. The edge-node computing system of claim 1 , wherein the target banking center is a first target banking center, and based on maintaining the predetermined quality of service, the consensus protocol is configured to redirect human resources from a second target banking center to the first target banking center before an anticipated arrival at the first target banking center of the customer traffic within the predetermined distance.
6. The edge-node computing system of claim 1 , wherein the target banking center is a first target banking center, and based on the predetermined quality of service, the consensus protocol is configured to redirect computing resources from a second target banking center to the first target banking center.
7. The edge-node computing system of claim 1 , wherein:
the first plurality of edge-nodes comprises:
a motion sensor;
a temperature sensor;
a pressure sensor; and
a capacitive touch sensor; and
the second plurality of edge-nodes comprises:
a pedometer sensor;
a gyroscope sensor;
an accelerometer sensor; and
a location sensor.